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Jacy'z Hotel & Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, pool loungers
Front of property
Medium at Jacyz (Excluding Pool club) | Premium bedding, minibar, in-room safe, blackout curtains
2 indoor pools, seasonal outdoor pool, pool loungers
4 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Nya Ullevi Stadium
    6 min walk
  • Swedish Exhibition and Congress Centre
    11 min walk
  • Gamla Ullevi Stadium
    11 min walk
  • Gothenburg (GOT-Landvetter)
    18 min drive

Room options

View all photos for Large at Jacyz (Excluding Pool club)

Premium bedding, minibar, in-room safe, blackout curtains

Large at Jacyz (Excluding Pool club)

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows - (Excluding Pool club)

Dark at JQ No windows - (Excluding Pool club) | Premium bedding, minibar, in-room safe, blackout curtains

Dark at JQ No windows - (Excluding Pool club)

  • 12.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz (Excluding Pool club)

Premium bedding, minibar, in-room safe, blackout curtains

Small at Jacyz (Excluding Pool club)

  • 14.5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz (Excluding Pool club)

Premium bedding, minibar, in-room safe, blackout curtains

Medium at Jacyz (Excluding Pool club)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at JQ (Excluding Pool club)

Premium bedding, minibar, in-room safe, blackout curtains

Medium at JQ (Excluding Pool club)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ (Excluding Pool club)

Premium bedding, minibar, in-room safe, blackout curtains

Large at JQ (Excluding Pool club)

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Small at JQ (Excluding Pool club)

Premium bedding, minibar, in-room safe, blackout curtains

Small at JQ (Excluding Pool club)

  • 14.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dark at Jacyz No windows - (Excluding Pool club)

Dark at Jacyz No windows - (Excluding Pool club) | Premium bedding, minibar, in-room safe, blackout curtains

Dark at Jacyz No windows - (Excluding Pool club)

  • 14.5 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Jacy'z Hotel & Resort

Luxury Gothenburg hotel in Centrum with 3 restaurants
3 restaurants, 2 indoor pools and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 4 bars/lounges, a 24-hour health club and a 24-hour business centre.
Jacy'z Hotel & Resort offers 233 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pachanga Pool Club & Spa. Services include facials and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Jacy'z Hotel & Resort. During your stay, you're just a quick walk from Nya Ullevi Stadium. Free breakfast, free WiFi in public areas and 2 indoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine at Archie's, one of the property's 3 restaurants and 4 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Treat yourself to massages, facials or body treatments at Pachanga Pool Club & Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Liseberg Amusement Park and Nya Ullevi Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Jacy'z Hotel & Resort, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a seasonal outdoor pool. There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 1658 square feet (154 square metres) and includes a conference centre. Spa services, multilingual staff, and coffee/tea in common area are also featured at the luxury Jacy'z Hotel & Resort. Parking is available for a fee.

This 5-star Gothenburg hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Archie's – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
GOGOGAGA – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Gaby's – This restaurant specialises in Scandinavian cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SEK 349 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (1,658 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

  • Pets: SEK 300 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: SEK 550 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 349 per day
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 02 July and close on 05 August.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1081 out of 1435 reviews" "
Rating 8 - Good. 230 out of 1435 reviews" "
Rating 6 - Okay. 59 out of 1435 reviews" "
Rating 4 - Poor. 27 out of 1435 reviews" "
Rating 2 - Terrible. 38 out of 1435 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with partner
Beautifully put together hotel, immaculate decor and attention to detail. Rooms were really lovely and comfortable. Staff were lovely. Pam’s Pool Deck is also a lovely touch! Would recommend to anyone and will be visiting again.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are superb, its literally a resort within the hotel. The price is a bit expensive however for a weekend trip its amazing woukd highly recommend. Make sure to get a room with the pool club included!
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

William Felix

Stayed 2 nights in Aug 2024

10/10 Excellent

tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay! Front desk staff were very helpful when we messed up the parking!!
Stayed 2 nights in Aug 2024

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation, a lot of focus and effort on amenities / other features of the hotel, maybe missed some basics (room provisions are quite limited…no tea/coffee or hairdryer etc.
Stayed 2 nights in Aug 2024

2/10 Terrible

AMANPREET

Business traveller
Disliked: Staff & service
Awful customer service - AVOID!
This hotel and the customer service is awful, i got a parking ticket as they di not advise me on the parking requirements at the hotel despite me asking 3 times. Once i got the fine they were no help in trying to get it overturned. Awful experience, first time in 10 years of business i have had such a bad experience!
Stayed 1 night in Jul 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms, comfortable, modern, clean
Modern, clean, comfortable. Breakfast options are very good, but no lattes, you have to PAY for a latte. Rooms are very tiny with no desk or chair for computer. No hot water kettle in room. Many social areas inside the building. Very good gym. Location is okay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fancy and clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Wonderful hotel. Great breakfast and facilities (best hotel gym I've seen possibly ever). The decor is Great Gatsbyesque not to everyone's liking but all in all a great stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Efthymia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Josefin L

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip place to stay
This place is hip and has such a great vibe! The only negative is that you must take an uber or taxi to get to the city center (about a 10-minute ride). The first thing that hits you is its decor and then the music. Our room was awesome, and our bathroom's view was very unique. The breakfast was very good....
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

alex

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Fantastic hotel. I would suggest it could be the best hotel in the Nordic region. Has every imaginable facility . Staff are exceptional . 27th floor leisure resort is a must see
Stayed 3 nights in Jun 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Well designed, stylish & modern.
Stayed 1 night in Jun 2024

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

MINGXIANG, ONTARIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for stay
Stayed 1 night in Jun 2024

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

GRAHAM

Stayed 2 nights in May 2024

10/10 Excellent

Hayden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Stayed 1 night in May 2024

8/10 Good

Abisola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Great service. Lots of things to do and a lovely selection of restaurants to dine in. Only downside was that there was no phone in the room so having to contact room service I had to use my international minutes for this. Not experienced this at any hotel before. There is also no room service during the day so you have to leave your room for food. Final issue was the bed was 2 singles put together and bedding was also laid as 2 singles which was odd but manageable. I would definitely recommend to friends and family regardless!
Stayed 2 nights in May 2024