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Sky Palace Hotel

3.5 star property
VIP Access

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Photo gallery for Sky Palace Hotel

Lobby
Interior
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rod RS 115, Km 38, 38700, Tres Pinheiros, Gramado, RS, 95670-000
  • Serra Park Events Center
    ‪12 min walk‬
  • Black Lake Park
    ‪4 min drive‬
  • Gramado Covered Street
    ‪5 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, blackout curtains, soundproofing

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, blackout curtains, soundproofing

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout curtains, soundproofing

Family Room

  • Sleeps 5
  • 3 Single Beds OR 1 Double Bed

View all photos for Deluxe Quadruple Room

Shower, free toiletries, hair dryer, towels

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Double Room

Luxury Double Room | Minibar, desk, blackout curtains, soundproofing

Luxury Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, desk, blackout curtains, soundproofing

Luxury Quadruple Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

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Front of property

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4.7 out of 5, Exceptional, (1002)
The price is €33
for 1 room
includes taxes & fees
27 Apr - 28 Apr
Sky Serra Hotel

About this property

Sky Palace Hotel

Hotel in Gramado with free breakfast and free valet parking
An indoor pool, a restaurant and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a children's pool.
Sky Palace Hotel offers 181 air-conditioned accommodations with minibars and a hairdryer. LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Sky Palace Hotel. During your stay, you'll be within walking distance of Serra Park Events Center. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the indoor pool
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Gramado Covered Street and 7 minutes from Snowland Park
Sky Palace Hotel offers its guests an indoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly Sky Palace Hotel also features tour/ticket assistance, concierge services, and 24-hour room service. Self parking and valet parking are free.

This 3.5-star Gramado hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
Sky Palace Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 10:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sky Palace Hotel Hotel
Sky Palace Hotel Gramado
Sky Palace Hotel Hotel Gramado

Sky Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

darli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great, except wifi too slow..
Stayed 3 nights in Dec 2024

8/10 Good

Marcio Luciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom, otimas acomodações, apenas sem isolamento acustico, muito barulho dos corredores e dos demais apartamentos.
Stayed 1 night in Sep 2024

8/10 Good

Marceli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito tranquilo.
Stayed 5 nights in Feb 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jun 2023

8/10 Good

manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just found staffs from checking in a bit disorganized and a bit unprofessional but overall the others were cordial..
Stayed 3 nights in Feb 2022

6/10 Okay

clarissa

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property was done with extreme low cost... I saw the walls with cracks, I have heard it is a new building, however I am afraid it may falls down.
Stayed 3 nights in Jan 2022

8/10 Good

Liliane

Liked: Cleanliness, staff & service
Quarto 33 sem privacidade e conforto acústico.
Primeira vez que passamos por isso na rede Sky, não sabia que o quarto seria no térreo e neste hotel as janelas dos quartos do térreo são no nível do estacionamento e circulação para acesso a piscina o que nos obrigou a manter as cortinas fechadas o tempo todo que estávamos no quarto tirando o conforto e tranquilidade que esperávamos principalmente sendo verão, bem como, o quarto era enfrente ao salão de refeições e diariamente é servido café colonial desde a manhã até 20h com música, banda e grande movimento de hóspedes e de pessoas que vinham somente ao café, o quarto não tem isolamento acústico então parecia que estávamos dentro do salão. Segundo a recepção o hotel estava lotado e não teria outro quarto, como a estadia era curta ficamos, caso contrário teria que procurar outro hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local perfeito
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Ótimo custo e benefício pelo valor pago. No entanto, o café da manhã tinha suco verde estragado q não foi substituido após a reclamação de vários hóspedes. Roupas de cama estavam meio sujas e banheiro encardido.
Stayed 2 nights in Jan 2025

8/10 Good

Herica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Eduardo Marques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendamos este hotel
Funcionários muito atenciosos, desde a chegada até a saída. Ótimo café da manhã, quarto confortável, bem higienizado, minha esposa só sentiu falta de touca plástica de banho. A estrutura do hotel muito boa.
Stayed 2 nights in Jan 2025

8/10 Good

Magda

Travelled with family
Liked: Staff & service, room comfort
Espaco kids otimo,limpeza quarto ruim
Gostamos muito do cafe da manha e das camas. Deciddimos por este hotel visto tem um espaco kids muito bom para as criancas. A limpeza do quarto não estava boa. A piscina e a area da piscina, tambem estavam com a limpeza ruim.
Stayed 1 night in Jan 2025

10/10 Excellent

Ericris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Carlos Eduardo

Liked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

cassia

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Celio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom o hotel, quarto espaçoso , limpo!
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Atendimento excepcional. Todos nos atenderam muito bem, na recepção e pessoal da limpeza. O quarto era confortável, cama boa. Porém chuveiro muito pequeno. O café da manhã é excelente mas muito muito muito lotado. Fica tudo bagunçado, sem reposição. Muita gente pra se servir ao mesmo tempo. Não sei se vale a pena estudar um esquema de rodízio quando o hotel estiver assim com lotação máxima.
Stayed 6 nights in Dec 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Antonio sadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem em casal.
Ficamos em um ótimo quarto, com sacada, uma vista bem bonita para jardim e montanha. Um ótimo café da manha, imenso. A piscina coberta é em um anexo separado, onde torna-se um incômodo em utiliza-la em época mais fria. Entretanto se o tempo estiver quente ela torna-se agradável!
Stayed 2 nights in Jan 2025

10/10 Excellent

BRUNO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, com excelente café da manhã e amplo estacionamento.
Stayed 6 nights in Dec 2024

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a pena conhecer
Hotel super aconchegante e os funcionários muito atenciosos. Apenas o wi-fi não estava funcionando.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel grande e muito bonito
O hotel é bom, muito bonito, porém o moço que fez o check in, não foi tão cordial, provavelmente estava cansado, pois o hotel estava bem movimentado, o que de dentro do quarto dava pra ouvir qualquer coisa que acontecia do lado de fora, no corredor. O café da manhã não estava bom, a comida parecia que era do dia anterior, estava tudo frio. O café ☕ estava muito bom, era da máquina três corações, tinha várias opções. O estacionamento é sem cobertura, e tivemos que parar bem longe e trazer as malas, pq na frente do hotel estava cheio e não tinha ninguém pra ajudar a manobrar, os turistas estavam estacionando onde não podiam, faltou uma organização nessa parte. Teve um atendente bem solicito, não me recordo o nome, mas era novo no hotel e foi muito atencioso, deu indicação de fondue e tirou todas as nossas dúvidas. Em relação ao quarto, tem uma cama boa e espaçosa, a varanda é grande, o banheiro é bem limpo, só achei pequeno o espaço da ducha, tinha produtos de higiene bem cheirosos, o quarto é excelente.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Limpeza Precisa Melhorar.
O atendimento foi bom. Mas a limpeza deixou a desejar, ao chegarmos no Hotel tinha uma mancha no edredom verde que estava esticado em cima da cama, não sei o q era. Os sofás da recepção estavam muitos sujos, dava ate receio de sentar de tanta mancha e sujeira q tinha neles. No quarto a parede perto do chão está descascando, tem algumas partes q precisam de manutenção. No café da manhã faltou algo para cobrir os alimentos por causa das moscas e a comida estava constantemente gelada. A moça da limpeza arrumou a cama mas não passou nenhuma vassoura no banheiro que ficou a estadia toda cheia de cabelo.
Stayed 2 nights in Jan 2025

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