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Wyndham Gramado Termas Resort & Spa

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Gramado Termas Resort & Spa

Front of property
Outdoor spa tub
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Hot stone massages, deep-tissue massages, massages
Mini-golf

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Est Municipal Linha Ávila 801, Bairro Carazal, Gramado, Rio Grande do Sul, 95670-000
  • Snowland Park
    14 min walk
  • Ravanello Winery
    15 min walk
  • Vila da Mônica Gramado
    5 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    75 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Suite, Multiple Beds, Non Smoking

  • 36 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Superior Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Pool View

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking, Pool View

  • Sleeps 4
  • 1 Queen Bed

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About this property

Wyndham Gramado Termas Resort & Spa

Luxury hotel with 6 hot tubs and full-service spa
This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge. Housekeeping is available on request.
Wyndham Gramado Termas Resort & Spa offers 464 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LED televisions come with satellite channels and Netflix.

Bathrooms include a shower. This Gramado hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. There are hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the helpful staff at Wyndham Gramado Termas Resort & Spa. During your stay, you'll be within walking distance of Snowland Park. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 6 hot tubs
  • Treat yourself to deep-tissue massages at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes hot springs, a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Snowland Park and 10 minutes from Gramado Covered Street
Wyndham Gramado Termas Resort & Spa offers its guests a full-service spa, hot springs, and 6 hot tubs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Wyndham Gramado Termas Resort & Spa. Parking is available for a fee.

This 4.5-star Gramado hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Gramado Termas Resort & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 42 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 36 ºC
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • Netflix

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 50 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 42 per day
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Wyndham Gramado Termas Resort
Wyndham Termas Resort
Wyndham Gramado Termas
Wyndham Termas
Wyndham Gramado Termas Resort Soft Opening
Wyndham Gramado Termas Soft Opening
Resort Wyndham Gramado Termas Resort & SPA (Soft Opening)
Wyndham Gramado Termas Resort & SPA (Soft Opening) Gramado
Wyndham Termas Soft Opening
Wyndham Termas Resort Soft Opening
Wyndham Gramado Termas Resort SPA
Wyndham Gramado Termas & Spa
Wyndham Gramado Termas Resort Spa
Wyndham Gramado Termas Resort & Spa Hotel
Wyndham Gramado Termas Resort & Spa Gramado
Wyndham Gramado Termas Resort & Spa Hotel Gramado

Wyndham Gramado Termas Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 815 reviews" "
Rating 8 - Good. 190 out of 815 reviews" "
Rating 6 - Okay. 102 out of 815 reviews" "
Rating 4 - Poor. 59 out of 815 reviews" "
Rating 2 - Terrible. 46 out of 815 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sayuri

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Upon arriving at the facility, there was a huge line of people waiting to check in. Waited about 1 hour in line and line did not even move. Gave up on checking in, went out to get dinner with my family and then came back around 9 pm to try again. Check in was easy at this time. Hotel was clean, but no house keeper will come to freshen up the room or even pick up dirty towels and replace with new ones. Breakfast is amazing but the room service and lunch/dinner menu changed over the year. Pizza is no longer available and kids menu is not helpful if you have a picky eater. Room stayed cold. Heater was not working properly. No extra blankets in room. Have to request. I do not recommend this hotel. It is a bit overpriced based on its location. Available Liquid soaps, shampoo, and conditioners are of very poor quality.
Stayed 2 nights in Jun 2024

10/10 Excellent

RENAN CARLOS DE

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful termal spa The city is beautiful full of shops and great restaurants
Stayed 3 nights in May 2024

10/10 Excellent

Philippe, West Hollywood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Wyndham Gramado was nothing short of exceptional. Hotel staff were extremely pleasant and friendly, cleanliness is central to their operations and hotel offerings such as pool and dining were simply top-notch. Shame we didn’t get to experience more of the property as we were in town for a conference. I highly recommend this hotel to anyone visiting Gramado- just be sure to rent a car as you’ll need it to venture into the beautiful town.
Stayed 4 nights in Apr 2024

10/10 Excellent

JEFFREY, Manalapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifull, valet parking, great pool area, pool goes from inside to outside from inside the pool. Room is a suit , bed room age living room. 2 tvs free good breakfast
Stayed 5 nights in Mar 2024

10/10 Excellent

Ivone

Stayed 5 nights in Dec 2023

6/10 Okay

Kelsey

Travelled with family
The property is newer & nice. The breakfast is great however any other time we tried to go to the restaurant for lunch or dinner it was closed. The pools are nice & warm. You have to pay an additional $7 a day for parking. They valet but it takes a long time to get your car because there are always people waiting. The first night we didn’t have any water and then the second day they did not give us any clean towels we had to go ask for them. We stayed at 4 hotels over our 10 day trip and this was did not impress me as much as I would have expected from the pictures,etc
Stayed 4 nights in Dec 2023

10/10 Excellent

Rosilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place, no regrets!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jacob

Stayed 1 night in Oct 2023

4/10 Poor

Marco Antonio

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Room is vey small and don’t accommodate well 4 people. Sofa bed is discomfortable even for young children. Too many people for only one restaurant.

4/10 Poor

Eric

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Wi-Fi conexión funciona muy bien. Habitación muy chica pero limpia. Solo para dormir esta bien. Presión de ducha es baja pero temperatura bien caliente. No tiene bañera. Desayuno rico completo. Café rico. Cena solo buffet. Caro. Comida no rico, poca variedad. Los mozos llevaron los platos antes que terminamos y tuvimos que ir a buscar otra vez. Sillas son muy bajas, no amable para los niños. Mesas son incómodas. Room service es mejor que buffet, pero no cumplieron el pedido. Y todo muy salado. Agua de piscina está calentita, la gente trabajan dentro de piscina son muy atentos y amables. Cada tanto limpian piso. Nos gustó más es piscina. Recepción: check in rápido, nos dio información básica. Gente son amables, buenas ondas y bien educados. Valet parking: desastre. Tardaron más de 30 minutos para traernos nuestro auto. Eso No pueden llamar “valet parking”. Y además nos cobran por desastre servicio. Mala onda. No saben como trabajar. Había mucha gente esperando sus autos en todo el lobby toda la mañana. Limpieza mala onda en pasillo estaba gritando y vigilando a toda la gente que estaban subiendo escalera. (26/julio 21:00 hrs aprox.) Esa impieza no sabe hablar como una humana normal. Cómo puede ser una limpieza gritar a los huéspedes? Mala educada. Totalmente culpa de hotel. La verdad, no nos sentimos cómodos en el hotel salvo desayunoy piscina. Dejamos nuestra opinión porque nunca jamás volveremos este hotel.
Stayed 4 nights in Jul 2023

10/10 Excellent

elza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Gramado
Stayed 6 nights in Apr 2023

8/10 Good

Elizandra

Stayed 2 nights in Mar 2023

8/10 Good

Rita

Stayed 3 nights in Mar 2023

10/10 Excellent

JEFFREY, Manalapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean , bed comfortable,good free breakfadt,except for the bread. Pool area really nice indoor outdoor pool heated.game room, video room steam and sauna rooms. Another problem for a large amerucan chain hotel ,no one speaks english ,,not even at frint desk. Question is why
Stayed 6 nights in Feb 2023

6/10 Okay

Eva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Es un lugar bastante hermoso, limpio y lujoso. La atención es excelente. En cuanto a estacionamiento, particularmente no tuvimos buena experiencia. Tenes que dejar la llave del auto para que te estacionen porque no hay lugar, hay gente entrando y saliendo cada rato y el espacio bastante reducido. El buffet de desayuno es bastante completo, pero si te gusta desayunar tranquilo y en paz este no es el lugar, había tanta gente que tenias que formar fila para todo. Se pierde bastante tiempo y es un caos. El servicio de limpieza de la habitación es excelente, pero la cama deja mucho que desear, muy incómodo. Si tuviera que elegir volver ya no lo haría.

10/10 Excellent

Diego

Stayed 5 nights in Aug 2022

10/10 Excellent

JEFFREY, Manalapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Staff, room beautiful . Great pool you can swim from inside to outside. Breakfast was superb and free . Only bad thing is location you must uber everywhere.nothing is close. Center city 15 minutes but i would stay there again and again
Stayed 5 nights in Jun 2022

10/10 Excellent

Diana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Apr 2022

10/10 Excellent

joao jose, Governador Celso Ramos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2022

10/10 Excellent

gustavo kiyoshi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spacious rooms, nice swimming pool, friendly staff A bit far from downtown, but nextdoor to aquamotion( 200 yds) and Snowland Overall a pleasant experience
Stayed 4 nights in Oct 2021

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very good hotel overall
Stayed 8 nights in Jul 2021

10/10 Excellent

Raul, Salvador,BA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and facilities, staff are top notch!
Stayed 2 nights in Oct 2020

10/10 Excellent

erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I would definitely stay there again!
Stayed 1 night in Oct 2020