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Palacio de Santa Inés hotel

3.0 star property
VIP Access

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Photo gallery for Palacio de Santa Inés hotel

Interior
Hallway
Suite | Minibar, in-room safe, individually decorated, desk
Terrace/patio
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Plaza Nueva
    ‪3 min walk‬
  • Calle Elvira
    ‪4 min walk‬
  • Paseo de los Tristes
    ‪5 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪37 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, desk

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, desk

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, desk

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra) | Minibar, in-room safe, individually decorated, desk

Superior Double Room, City View (Alhambra)

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio de Santa Inés hotel

Historic Granada hotel in Albaicín with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Alhambra. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Plaza Nueva and 6 minutes on foot from Alhambra
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Palacio de Santa Inés hotel, you'll find a library, a vending machine, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
24-hour room service is available.

Languages

Arabic, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 18 January and 18 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Amenities
Wonderful hospitality, spacious apartment, convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Hernan, Rancho Santa Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and charming hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Betsy

Stayed 1 night in Oct 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service
-
Stayed 3 nights in Oct 2024

8/10 Good

Raymond

Everything was good
Stayed 3 nights in Oct 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Simranjit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice area. The views are beautiful.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, hotel showed a lot of character
Stayed 2 nights in Oct 2024

10/10 Excellent

Valarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located close to the Alhambra, shopping and dining. The staff were friendly and helpful, and helped us arrange transportation for an early departure.
Stayed 3 nights in Oct 2024

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A difficult property for seniors. Parking is in a remote, hard to find location and one must take a taxi to the hotel. Once at the hotel, the location is central to many historic area sights and restaurants. Many steps to and inside the hotel. The breakfast area is small. The staff, especially Aaron, is terrific. By far the hotel’s greatest asset!
Stayed 2 nights in Oct 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous old house with great views of the Alhambra. Walking distance from most major sites in Grenada. Impeccable service!
Stayed 2 nights in Oct 2024

6/10 Okay

Svetlana

Travelled with partner
The property location is excellent close to major attractions. We walked to Alhambra and rally got the feel of the old town . Property definition needs some maintenance and would use extra cleaning.
Stayed 1 night in Sep 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Palacio de Santa Inés hotel, Granada
Nice hotel within the historic area of Granada. The reception area is amazing. However, we were a bit disappointed with our superior room, it had views of the Alhambra, but the room was small and didn’t feel superior, it didn’t even have a chair in it. Being in a superior room we were left a complementry bottle of cava, but we were surprised this was Hungarian rather than Spanish! The included buffet breakfast had a good range of hot and cold choices. Parking in the recommended underground car park at Triunfo and getting a taxi to the hotel as advised worked well.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Great location. Nice ambience. Friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place to stay! Very friendly, cosy and clean. It’s located in the charming Albaicin, there are tons of restaurants, museums and shopping areas around. The spectacular Alhambra is a few minutes walk, as well as the cathedral and many other attractions. There is no parking available and driving to the hotel is not possible, but you can park 20 min away and take public transport. It’s a lovely place with very good service. A real gem!
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

DE-ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very authentic
Overall it was amazing The receptionists are great. They were very helpful and informative. The only drawback is that there is no elevator. It was difficult carrying 30 pound luggage up to the 3rd floor. The stairs are narrow and steep. Luckily l, the front desk carried them up for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel!
This is a gem of a hotel located in the heart of the historic area of Granada. It is not close to the train station or the airport, but everything else is within walking distance. The unobstructed view from our room (33) was the Alhambra. The room was a little small but comfortable, quiet and clean. The bathroom was large. The staff was very helpful throughout our stay. We ate at two good restaurants: Ossubuco, which is next to the hotel, and Estrella’s de San Nicolas high up in the Albaicin but only a 12 minute walk from the hotel. I would highly recommend Palacio de Santa Ines if you want to be in the heart of Granada.
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast, friendly staff, great location.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great Location
This hotel is in a great location and the staff is very friendly and helpful. The hotel is a older, but for the most part is in good condition. Everything was in working order in our room.
Stayed 3 nights in Sep 2024

8/10 Good

Robert James

Travelled with partner
Liked: Cleanliness, staff & service
Didn't like property. No lift. Very dated.
Stayed 3 nights in Sep 2024