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Comfort Suites Grand Rapids South

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Grand Rapids South

In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Lobby
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included

Explore the area

Map
7644 Caterpillar Ct Sw, Grand Rapids, MI, 49315
  • Master Arts Theatre
    11 min walk
  • Tanger Factory Outlet Center
    3 min drive
  • Crossroads Conference Center
    3 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Sonesta Hotel Grand Rapids Airport
Pool
Hot tub
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (950)
The price is €81
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sonesta Hotel Grand Rapids Airport

About this property

Comfort Suites Grand Rapids South

Hotel in Grand Rapids with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Suites Grand Rapids South offers 78 accommodations with laptop-compatible safes and free newspapers. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Suites Grand Rapids South. During your stay, you'll be within walking distance of Master Arts Theatre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Van Andel Arena and 12 minutes from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
Comfort Suites Grand Rapids South offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Comfort Suites Grand Rapids South also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites South
Comfort Suites South Grand Rapids
Comfort Suites South Hotel Grand Rapids
Comfort Suites South Hotel
Comfort Suites South
Comfort Suites Rapids Rapids
Comfort Suites Grand Rapids South Hotel
Comfort Suites Grand Rapids South Grand Rapids
Comfort Suites Grand Rapids South Hotel Grand Rapids

Comfort Suites Grand Rapids South Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 872 reviews" "
Rating 8 - Good. 277 out of 872 reviews" "
Rating 6 - Okay. 61 out of 872 reviews" "
Rating 4 - Poor. 36 out of 872 reviews" "
Rating 2 - Terrible. 34 out of 872 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and comfortable room
We really liked this hotel. The room was big and comfortable, and it was mostly quiet. I did notice some rust and miscoloring in the bathtub, but it wasn't too much and didn't bother us, although I still wanted to mention it. They had free breakfast and a pool, which was nice even though we didn't have the time and energy to check that out this time around. Overall we had a good stay and would definitely stay here again in the future if we're back in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bernadine

Liked: Amenities, property conditions & facilities
Nice recommending
Stayed 2 nights in Aug 2024

2/10 Terrible

Juliano

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Customer Sevice
I called down to the front desk to ask how to get the air to turn on and was told that the air didn’t work in that room and there was nothing they could do for me. I asked if I could get a fan and they said no. I complained to the front desk the next morning and they gave me the managers number and I was told she would call me. It has been two days now and I called her and left a message and no call back. Not happy with the stay at all.
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Liked: Cleanliness, room comfort
Tv didnt work, neither did the staff
My tv would not work in the room, it was a cable issue. The 2nd shift front desk attendent said I could switch rooms. After I couldnt get it to work I went back to front desk. The night attendent was on now and told me i could not switch rooms (it was clearly not full) and maintenence will be there sometime tomorrow. When I asked anything she would just repeat that louder and louder. So I went back to my quiet room packed up and left. Other than that encounter as always as nice clean room.
Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Customer Sevice
I called down to the front desk to ask how to get the air to turn on and was told that the air didn’t work in that room and there was nothing they could do for me. I asked if I could get a fan and they said no. I complained to the front desk the next morning and they gave me the managers number and I was told she would call me. It has been two days now and I called her and left a message and no call back. There was also something on the mattress topper. So clearly they may change the sheets but not the topper even if it is dirty. Not happy with the stay at all.
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
This was the worst hotel stay in a long time. The air conditioning didn't work, the elevator was broken for two days, the coffee server was broken, no maid service one day. Good location for our needs, clean hotel just a bad stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ellen

Stayed 3 nights in Aug 2024

6/10 Okay

Nathan, Wetaskiwin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Floors in the room were sticky, and that’s on carpet. Pulled out sheets for the fold out couch and there was a sizeable black mark in the middle. The replacement had pen marks. The pool had sediment or dirt on the bottom of the deep end while the hot tub was boarded up and the sauna decommissioned. The elevator also stopped working within the 13 hours we were there.
Stayed 1 night in Aug 2024

6/10 Okay

Bryan

Disliked: Staff & service, property conditions & facilities
Terrible stay
The room furniture was beat up, TV remote didn’t work and the receptionist at the front desk was of no help. The one wall was covered in what looked like Soda spray and dust, and only half the electrical outlets worked.
Stayed 2 nights in Aug 2024

2/10 Terrible

CARL, Jackson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience checking in; staff was on the phone for 10 minutes while we just stood there. Room was in poor shape. Refrigerator was not working, tv didn’t work, carpets were stained, curtains were torn, bathroom was filthy. Elevator broke while we were there. Breakfast was out of several items including the coffee machine being broke. Very disappointing stay. We will not stay in Comfort Suite properties again.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Grand Rapids south of the city
Overall, pretty good hotel. Pros: location right off highway, gas station/food options nearby, shower great pressure (could use an updated shower head though), spacious room, nice lobby, dining area, ample parking. Cons: bath sink weak pressure, dated decor (brighter colors please), weak breakfast options (but it was FREE), slightly stained carpet. Again, not bad but could use a little work. Overall good, not great hotel
Stayed 1 night in Aug 2024

8/10 Good

Laura

Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel around the area
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Staff was very friendly and let me check in an hour early. Room was very clean but I did leave a note stating a lamp and two power outlets were not working.
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Business traveller
.
Stayed 4 nights in Jun 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always visit this area but this was the first time I stayed at this property because my usual hotel was booked. I would definitely stay again. It was in a quiet, safe are. One exit away from the outlet mall. The free breakfast was decent with a lot of variety. The facility was clean and well maintained and the rooms were very spacious with a lot of amenities, refrigerator, microwave and seating area in room.
Stayed 2 nights in Jul 2024

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024