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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Indoor pool
Front of property
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5399 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪4 min walk‬
  • Woodland Mall
    ‪6 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1359)
The price is €87
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Sonesta Hotel Grand Rapids Airport

About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Hotel with free breakfast, in the vicinity of Woodland Mall
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets. 32-inch LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Country Inn & Suites by Radisson, Grand Rapids Airport, MI. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Woodland Mall and 8 minutes from Frederik Meijer Gardens and Sculpture Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A library, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Grand Rapids Airport, MI. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Grand Rapids Airport, MI was completed in August 2019.

This 3-star Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Country Inn & Suites by Radisson, Grand Rapids Airport, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1017 reviews
Rating 8 - Good. 280 out of 1017 reviews
Rating 6 - Okay. 169 out of 1017 reviews
Rating 4 - Poor. 108 out of 1017 reviews
Rating 2 - Terrible. 85 out of 1017 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pavan

Stayed 1 night in Dec 2024

10/10 Excellent

Jesus, El Paso

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return.
We arrived rather late, but had great check in service. Nice breakfast before hitting the road. Keep up the good work.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jocelyn

Liked: Cleanliness
Disliked: Staff & service, amenities
Horrible customer service!

6/10 Okay

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was broken. Drinks vending machine broken. Requested a 1st floor room when we arrived because I had foot surgery and was on crutches. Only rooms available were on 2nd floor. Had to hobble up the stairs which was difficult with crutches. Thankfully the 2nd night of our 3 night stay we were moved to a 1st floor room. That room had only 1 garbage can and the bathroom floor wasn't the cleanest.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Breakfast was good and hot, but the elevator was out of service and my room was on the 3rd floor.
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not engaged staff
When we checked in, the kid at the front desk was very disengaged. Asked for my ID and then just gave me the room keys and my id and walked away, he didn’t tell us what room we were in or where to go. He didn’t tell use about amenities like when breakfast was served or where it was located.
Stayed 1 night in Nov 2024

6/10 Okay

Susanne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel has one elevator that was out of service the whole time we were there. I’ve recently had a knee replacement so that was a terrible imposition. The shower was huge but had no shelves or towel bars. I had to put my toiletries on the floor while using the shower. The bed was way too soft and the pillows were terrible. I received a text stating that they would provide housekeeping unless you told them otherwise, but they never refreshed our room.
Stayed 2 nights in Nov 2024

4/10 Poor

Nolan

Resold my room and told me there were no more rooms available, eventually through the manager they were able to get one cleaned for me but I had to wait in the lobby for over an hour
Stayed 3 nights in Nov 2024

8/10 Good

Mary Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Tedra

Disliked: Cleanliness, staff & service, property conditions & facilities
It smelled like an old storage facility the stinch of trash. The vending machine, the soda machine and the elevator did not work. The toilet was not bolted down. It rained and the rain came through the window, leaving a puddle on the floor. I left a written complaint with no response.
Stayed 8 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Water overflow
The beds were comfortable and i loved the pillows... but we had a running toilet and it flooded the bathroom... no plunger available.. and mi maintenance before 8am... rooms should have plungers! Thank you
Stayed 1 night in Nov 2024

8/10 Good

Sabrina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Nice place to stay at a cheap price. Non functional elevator or vending during our stay. Breakfast options weren’t that great. Employees were kind and helpful.
Stayed 5 nights in Nov 2024

2/10 Terrible

Tanzie

Disliked: Property conditions & facilities
Dont stay here
We travel alot for Business and pleasure. This is the worse stay we have had. There was no hot water for a shower, we had no remote to watch tv. We had to go to the front desk twice for remotes that didnt work. The hotel was noisey all night, we didnt sleep. We checked out extra early just to get away from there. The staff were nice but not professional. We asked to be accommodated for our experience and was told nothing can be done. Im a Business Owner and thats not how you handle dissatisfaction from guests spending money.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. A little older but very clean with some updates Above expectation!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerardo, Rochester Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Bev

Disliked: Property conditions & facilities
The room was clean. That’s the only good thing about my stay. The elevator was out of order & my room was on the third floor. (That was the only floor available-so they said.) The carpets on the stairs were very warn. (Remember I had to climb them to the third floor?) The pop machine was out of order also. Someone had a dog in one of the rooms near mine & every time someone walked by the dog would bark. There were no tissue boxes or tissues in the room. The furniture & bedside lamps looked dated & made the room look shabby. Don’t waste your money & stay here.
Stayed 1 night in Nov 2024

4/10 Poor

Tonya

Travelled with family
Luckily we were all blue there to sleep and leave early the next day. TV did not work and remote was nasty, neither outlets in the bathroom worked. The beds were comfortable and outside patio was cute
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
The only elevator in the hotel wasn’t working and the side door exit didn’t lock/close. The electrical plugs in the bathroom didn’t work and the bed was not the most comfortable. Staff was friendly and the room seemed clean but the hotel could definitely use some updates. Overall decent for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Valerie, Gladwin

Business traveller
Liked: Staff & service
This property had several issues but overall was an acceptable stay First and foremost, my room clean, which is my most important factor. However, I did not get made service during my stay, and that is something I don’t really care for. While my room was clean, all the common areas felt very dirty and dusty. The hallway carpeting needed a good vacuuming. The breakfast was acceptable. There was a variety of hot and cold items. The biggest drawback for me was The lack of coffee creamer. They had several varieties of sweetened creamer, but no standard half-and-half. The elevator was not in operation during my stay All staff encountered I were incredibly helpful and friendly. Despite a few drawbacks, I felt safe and I would choose to stay here again
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Amenities
Property and hotel was clean and tidy.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stay at this place all of the time. I'm not going to stay here anymore. The staff is amazing they are very good people, and the rooms are usually fairly clean for what they are. The rate is unbelievable, it's usually around $80 a night through orbits plus the fees and I'm in town staying in a hotel about 150 nights out of the year. So I enjoyed the rate and the people. That being said, it is gotten worse every single month for the last year. My last few visits have been horrible in the savings is no longer worth it. I'm across the street at townehome suites by Marriott now and it's twice as much but worth every penny. It was their fault they sent me here because their laundry is broken per usual oh that's another thing in this visit elevator was broken, laundry was broken for customers, and the pop machine is broken. There was literally somebody talking outside of my room all night and I tried to ask them to stop and they were confrontational. Do people in and out all night pretty much I'm sure escorts or prostitutes for a fact. Some sort of weird going ons down the hall all night with people in and out of rooms. Absolute nightmare!!!!!!!!!! So happy to be out. The place across the street town home or Town place suites by Marriott it's about 170 a night or more but it's well worth it. Be sure in certain history I have spent way too much money at this hotel Trevor had the experience I've had the last few times. But that's it I'm done.
Stayed 3 nights in Oct 2024