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Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

Exterior
Exterior
Pool
Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, rollaway beds
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • Meijer Corporate Headquarters
    4 min drive
  • Grand Valley State University - Pew Campus
    6 min drive
  • LMCU Ballpark
    6 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    26 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

Grand Rapids hotel in Alpine Center with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel offers 94 air-conditioned accommodations with video game consoles and free newspapers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel, you'll be close to DeVos Performance Hall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from DeVos Performance Hall and 7 minutes from Van Andel Arena
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North

Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 456 reviews" "
Rating 8 - Good. 164 out of 456 reviews" "
Rating 6 - Okay. 30 out of 456 reviews" "
Rating 4 - Poor. 13 out of 456 reviews" "
Rating 2 - Terrible. 14 out of 456 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Stayed 2 nights in Aug 2024

6/10 Okay

Coleen

Liked: Cleanliness, staff & service
Even though they have remodeled and it looks good from a distance, once you get a closer look the hotel isn’t anything spectacular.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
They were under renovations during the time of our stay but we very much enjoyed our stay there an will be planning our trip next year yo visit the same hotel, absolutely loved what it had to pffer and how close it was for us to get to our concert venue.
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Anna, Great Falls

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s undergoing a lot of renovation which we did not know about. Their house keeping was spotty. We had to ask to have our rooms cleaned. Their breakfast times were not as advertised. I probably won’t stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Quite a lot of the main areas were being refurbished so it was a minor inconvenience - I wish the hotel description and price had reflected this beforehand.
Stayed 2 nights in Jul 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please be advised there is a massive remodel here , when I arrived I was treated awful . I won’t go back ….ever
Stayed 1 night in Jul 2024

10/10 Excellent

Morgan

Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service
Good
Stayed 5 nights in Jul 2024

4/10 Poor

Lana

There was no meat or eggs or waffles for breakfast. Ended up going to Burger King
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Business traveller, Travelled with group
Liked: Property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

8/10 Good

will

Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Renovated hotel, surrounded by shops & restaurants
The lobby area was under renovation but the room was remodelled. However, the air-con. was obiviously a pretty dated one so it made loud noises even though it was turned off. It was freezing cold even it was adjusted to 74°F ( most same level hotel has room temp controlled & it's usually not cold enough regardless of how low you adjust the temp.)the room was unbearably cold. Luckily the room was still cool even it was turned off. So, didn't complain. There are many chain restaurants apart from the usual fast food chain & Target is right around the corner. And chain stores are also within 10 min drive. For convenience & hotel professional front desk, cleanliness, it'd be 5 star-plus. Reason for this 4-star rating is due to the air-conditioning. But will def. stay again.
Stayed 4 nights in Jun 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction. The property may be great in the future but is not a great atmosphere now.
Stayed 1 night in Jun 2024

10/10 Excellent

Tachelle

Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction but didn't hurt the stay. Great play and area
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Staff & service
The room air condition sounds like you're on an airport runway, had to turn it off at night. the door to the hall squeaks way to much
Stayed 2 nights in Jun 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Rachel

Stayed 1 night in Jun 2024

2/10 Terrible

Ashley

Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was not fully cleaned. It wasn't dirty, but a few things had obviously been missed. Outside that the room was nice, the breakfast was good, and generally met all my expectations.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Especially at check in and at breakfast. Grandchildren enjoyed pool and breakfast options. Appreciated option of no room service but able to get extra towels etc. Room was fine but time on clock hadn't been changed since daylight savings time over and one light out in bathroom which I think could have been fixed before we arrived. Only unfortunate event was a very large loud group came into property close to midnight and was disturbing. That's probably difficult for a limited late night staff to handle but was excessive. There was a group in a large bus staying over Saturday night so assume from that group but not certain.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019