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Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

Exterior
Exterior
Pool
Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, rollaway beds
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • Meijer Corporate Headquarters
    4 min drive
  • Hibachi Grill & Supreme Buffet
    7 min walk
  • Grand Rapids Station
    13 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    26 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

Grand Rapids hotel in Alpine Center with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel offers 94 air-conditioned accommodations with video game consoles and free newspapers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel, you'll be close to Van Andel Arena. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Van Andel Arena and 11 minutes from Frederik Meijer Gardens and Sculpture Park
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North

Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 465 reviews" "
Rating 8 - Good. 164 out of 465 reviews" "
Rating 6 - Okay. 34 out of 465 reviews" "
Rating 4 - Poor. 14 out of 465 reviews" "
Rating 2 - Terrible. 14 out of 465 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Dirk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rick

Just right.
Stayed 4 nights in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, property set back from all the alpine commotion
Stayed 1 night in Sep 2024

6/10 Okay

M Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

May

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable. Breakfast was very good - quality and options for our family. Gym was smaller - an anchor to put bands up high safely would be helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service
Disappointed no microwave in our room, I have a chronic pain condition, and I couldn't use my heating bags for pain control.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

Dustin

Stayed 2 nights in Aug 2024

6/10 Okay

Coleen

Liked: Cleanliness, staff & service
Even though they have remodeled and it looks good from a distance, once you get a closer look the hotel isn’t anything spectacular.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
They were under renovations during the time of our stay but we very much enjoyed our stay there an will be planning our trip next year yo visit the same hotel, absolutely loved what it had to pffer and how close it was for us to get to our concert venue.
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Anna, Great Falls

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s undergoing a lot of renovation which we did not know about. Their house keeping was spotty. We had to ask to have our rooms cleaned. Their breakfast times were not as advertised. I probably won’t stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Quite a lot of the main areas were being refurbished so it was a minor inconvenience - I wish the hotel description and price had reflected this beforehand.
Stayed 2 nights in Jul 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please be advised there is a massive remodel here , when I arrived I was treated awful . I won’t go back ….ever
Stayed 1 night in Jul 2024

10/10 Excellent

Morgan

Good
Stayed 4 nights in Jul 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service
Good
Stayed 5 nights in Jul 2024

4/10 Poor

Lana

There was no meat or eggs or waffles for breakfast. Ended up going to Burger King
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Business traveller, Travelled with group
Liked: Property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

8/10 Good

will

Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Renovated hotel, surrounded by shops & restaurants
The lobby area was under renovation but the room was remodelled. However, the air-con. was obiviously a pretty dated one so it made loud noises even though it was turned off. It was freezing cold even it was adjusted to 74°F ( most same level hotel has room temp controlled & it's usually not cold enough regardless of how low you adjust the temp.)the room was unbearably cold. Luckily the room was still cool even it was turned off. So, didn't complain. There are many chain restaurants apart from the usual fast food chain & Target is right around the corner. And chain stores are also within 10 min drive. For convenience & hotel professional front desk, cleanliness, it'd be 5 star-plus. Reason for this 4-star rating is due to the air-conditioning. But will def. stay again.
Stayed 4 nights in Jun 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction. The property may be great in the future but is not a great atmosphere now.
Stayed 1 night in Jun 2024

10/10 Excellent

Tachelle

Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024