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Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Check-in/check-out kiosk
Exterior
Suite, Multiple Beds | Desk, blackout curtains, iron/ironing board, rollaway beds
Pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • LMCU Ballpark
    ‪7 min drive‬
  • DeVos Performance Hall
    ‪7 min drive‬
  • Van Andel Arena
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Spark By Hilton Walker Grand Rapids North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (97)
The price is €97
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Spark By Hilton Walker Grand Rapids North

About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Hotel in Grand Rapids with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG offers 94 air-conditioned accommodations with video game consoles and free newspapers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG, you'll be close to DeVos Performance Hall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from DeVos Performance Hall and 7 minutes from Van Andel Arena
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Express & Suites Rapids By Ihg
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North by IHG
Holiday Inn Express Hotel Suites Grand Rapids North an IHG Hotel

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 500 reviews
Rating 8 - Good. 171 out of 500 reviews
Rating 6 - Okay. 37 out of 500 reviews
Rating 4 - Poor. 15 out of 500 reviews
Rating 2 - Terrible. 17 out of 500 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Room clean and reasonably priced.
Stayed 2 nights in Dec 2024

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Jodi

Stayed 1 night in Dec 2024

10/10 Excellent

Domonic

Stayed 2 nights in Nov 2024

6/10 Okay

Nataysha

Travelled with group
Liked: Staff & service
Disliked: Amenities
Clean room, although it looked as if the room was under renovation seeing as one of the light fixtures was missing a cover/shade. Staff was extremely friendly, KP was an amazing help with my check-in.
Stayed 1 night in Dec 2024

4/10 Poor

Greg

Disliked: Cleanliness, property conditions & facilities
Checked in around 10:30 pm. It took about 10 minutes for someone to come to the front desk. I get to my room and notice the following: the lights between the beds had no shade, the bathroom tub had a scum line from the lack of cleaning, and the overall fit and finish of the room was horrible; they definitley shouldn't be hiring that contractor for anymore work, especially the drywallers. Overall, the cleanliness and care just seemed very half assed. Reminded me more of a poor motel instead of a chain hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ka, Sterling Heights

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Facility was neatly and clean. Staff was friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

cindy

Stayed 1 night in Nov 2024

6/10 Okay

Nadine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Too little info, too late
Very disappointed to find out the pool and hot tub were out of service. Apparently a scheduled event, but no warning for guests. One of the reasons I booked this hotel was for the advertised amenities. I could not cancel my reservation because it was after the deadline.
Stayed 1 night in Dec 2024

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, we were missing a shower curtain. The breakfast buffet was lacking and coffee was out
Stayed 1 night in Dec 2024

6/10 Okay

David

Business traveller
Liked: Staff & service, property conditions & facilities
Breakfast is terrible the sausage greasy
Stayed 3 nights in Nov 2024

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great Stay!
Wonderful stay! Front desk staff all week was super friendly. I had a package delivered one morning and they held on to it for me until I could get back to pick it up a little later. Room was clean and comfortable. Was able to get some work done online and stream hulu - wifi was speedy and didn't have any problems. Great shower. Hot breakfast in the mornings was excellent as well, great options!
Stayed 5 nights in Nov 2024

10/10 Excellent

Marc

Stayed 2 nights in Oct 2024

10/10 Excellent

Susan, Grand Rapids

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in. Service Desk employee was extremely helpful and courteous! Hot tub was clean but the pool could have been warmer. Suite was great too!
Stayed 1 night in Nov 2024

8/10 Good

Mylien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast is absolutely wonderful
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Love it!
Great hotel, nice area… Very clean!
Stayed 2 nights in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Business traveller
Looks like they have remodeled since the last time was here. Everything was great. Room was nice and modern. Little pricier than last time I stayed.
Stayed 1 night in Oct 2024