Holiday Inn Grand Rapids - South, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Grand Rapids - South, an IHG Hotel

Exterior
Restaurant
Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free cots/infant beds
Exterior
Suite, 1 Bedroom | Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Crossroads Conference Center
    2 min walk
  • Craig's Cruisers
    4 min drive
  • Tanger Factory Outlet Center
    5 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    14 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communications)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Communications)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Grand Rapids - South, an IHG Hotel

Family-friendly Grand Rapids hotel in Cutlerville with free parking
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Holiday Inn Grand Rapids - South, an IHG Hotel offers 79 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Guests aged under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Grand Rapids - South, an IHG Hotel. During your stay, you're just a quick walk from Crossroads Conference Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • 11 minutes by car from Van Andel Arena and 11 minutes from DeVos Performance Hall
Holiday Inn Grand Rapids - South, an IHG Hotel offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5500 square feet (511 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Holiday Inn Grand Rapids - South, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Grand Rapids hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Holiday Inn Grand Rapids - South, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,500 square foot of space)
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Holiday Inn Grand Rapids - South, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 806 reviews" "
Rating 8 - Good. 236 out of 806 reviews" "
Rating 6 - Okay. 111 out of 806 reviews" "
Rating 4 - Poor. 96 out of 806 reviews" "
Rating 2 - Terrible. 68 out of 806 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! The only thing not good is the sofa bed, very uncomfortable mattress. Regular beds are great!
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it kid friendly
Stayed 1 night in Aug 2024

6/10 Okay

Maggie

Liked: Cleanliness
The interenet was spotty and not consistant. Room wasnt as large as the picture showed when booking and the plugs didnt work in the night stand. Otherwise, nicely updated and bed was comfy. Clean. Just needed a little extra upkeep.
Stayed 1 night in Aug 2024

6/10 Okay

Yolanda

Travelled with family
Liked: Property conditions & facilities, room comfort
Just doing the Family fun!
Well, the check was good, my only issues was the wristband additions was a charge, to which was a bit much for some paper, to get wet! $15.00 per band. Breakfast was not option, pay, pay.
Stayed 1 night in Jul 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, including the bedding. The kitchen staff and front desk was also very kind.
Stayed 2 nights in Jul 2024

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Faith

Travelled with family, Business traveller
Liked: Amenities
Conveniently right off of the freeway!
Stayed 1 night in Jul 2024

10/10 Excellent

Evan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was prompt and super polite. Everything was cleaned and well maintained. Very pleasant stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karines

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Staff was so polite! Waterpark was so fun for the kids
Stayed 1 night in Jul 2024

4/10 Poor

JANE, Moorhead

Liked: Cleanliness
Disliked: Staff & service
Breakfast NOT included, many restrictions asked. Not a good value.
Stayed 2 nights in Jul 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with family
Good stay. The only not so great part was the breakfast did not impress. Good Place to stay and enjoyed the pool area. Friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

Shatara

Stayed 1 night in Jun 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
So far so good. Friendly staff and clean rooms.
Stayed 1 night in Jun 2024

8/10 Good

Hannah

Stayed 1 night in Jun 2024

4/10 Poor

George

Disliked: Cleanliness
Stayed 3 nights in Jun 2024

6/10 Okay

Kaylyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

tracey

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Beckey

Liked: Cleanliness, staff & service, property conditions & facilities
Great for what we needed. Kids loved the pool
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and the service was good! The pool area was busy with kids parties so there were no towels but we had some from our room 😊 breakfast was good and would definitely recommend & stay again!
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Nice place
Stayed 1 night in May 2024

6/10 Okay

Robert

Travelled with family and small children
Just seemed aged
Stayed 2 nights in May 2024

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool definitely needs a fixer upper but its definitely alot of fun for the kids. Room is clean and quiet.
Stayed 1 night in May 2024

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The electricity went out during the night but no staff came around checking on the guests that were looking for answers
Stayed 2 nights in May 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what I needed. Convenient to conference center next door
Stayed 1 night in Apr 2024

6/10 Okay

KIMBERLY

Stayed 2 nights in Apr 2024