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Springhill Suites Grand Rapids West

2.5 star property

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Photo gallery for Springhill Suites Grand Rapids West

Exterior
Reception
Property amenity
Indoor pool
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4274 Parkway Place, Grandville, MI, 49418
  • RiverTown Crossings Mall
    ‪18 min walk‬
  • Van Andel Arena
    ‪11 min drive‬
  • John Ball Zoo
    ‪13 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

42-inch Smart TV with satellite channels, TV

Suite, Multiple Beds, Non Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Staybridge Suites Grand Rapids SW - Grandville by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (773)
The price is €154
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Staybridge Suites Grand Rapids SW - Grandville by IHG

About this property

Springhill Suites Grand Rapids West

Suburban hotel with free breakfast and health club
An indoor pool, a health club and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Springhill Suites Grand Rapids West offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. 42-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Springhill Suites Grand Rapids West. During your stay, you'll be within walking distance of RiverTown Crossings Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Millennium Park and 11 minutes from Van Andel Arena
  • Pets welcome for a fee
Springhill Suites Grand Rapids West offers its guests an indoor pool and a health club. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. The business-friendly Springhill Suites Grand Rapids West also features a picnic area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Grandville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Greek, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Art gallery
  • Health club
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Grand Rapids West Hotel Grandville
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Grandville Springhill Suites Grand Rapids West Hotel
Hotel Springhill Suites Grand Rapids West
Springhill Suites Grand Rapids West Hotel Grandville
Hotel Springhill Suites Grand Rapids West Grandville
Springhill Suites Rapids West
Springhill Suites Rapids West
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Springhill Suites Grand Rapids West Hotel Grandville

Springhill Suites Grand Rapids West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 548 out of 719 reviews
Rating 8 - Good. 119 out of 719 reviews
Rating 6 - Okay. 20 out of 719 reviews
Rating 4 - Poor. 13 out of 719 reviews
Rating 2 - Terrible. 19 out of 719 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new manager Chantal introduced herself our first night stay. Very personable. What a great team this hotel has. From start to finish we were treated as valued guests. The room was spotless, price was right!
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and beautiful! Perfect for my daughter the night before her wedding and the photographer to get photos the day of.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lindsye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely kept.
Stayed 1 night in Dec 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas

Stayed 2 nights in Nov 2024

2/10 Terrible

Marcia

Disliked: Staff & service
Poorly trained staff.

2/10 Terrible

Marcia

What a terrible experience. We booked a second night through Expedia and was told at check in that our reservations had been combined. Not true. On the second day of our stay, my spouse was told that we had to pay for the second night. So, we paid twice for the second night and cannot get a refund from Expedia or Spring Hill Suites. It’s a nice facility but not at twice the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Trisha, Reading

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Business traveller
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness
It was very loud. The hotel is on a very busy road and the road noice was terrible. It sounded like the windows were open. We all had trouble sleeping. We asked to switch rooms on the other side of the hotel and they said since we booked on a third party site (Expedia) we didn’t qualify to switch rooms. They didn’t even have ear plugs to give us. Very disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynnea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark entrance into the drive to the property but lovely when we drove up close. Pleasantly surprized by the large closet and bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Krystal

Stayed 1 night in Nov 2024

4/10 Poor

Debra K

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here when I am visiting our Our daughter and her husband in Granville. Very clean and comfortable hotel. The staff is always courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would totally stay again
Very clean, very quiet, great sized room, and very nice staff
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. There was five of us and we had plenty of beds. We used the pool and the gym. Both were very well maintained and clean. The pool was open from 6 am to 11 pm which was very convenient. The breakfast was a standard hotel breakfast with plenty options. The only downside was we didn't receive any cleaning services in the three days we were there. But it's not a deal breaker. We would definitely stay there again if we are in Grand Rapids again. Overall excellent.
Stayed 3 nights in Nov 2024

6/10 Okay

Richard

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good choice but a few concerns
First, I have never stayed at Springhill and I booked on a whim after reading reviews. Overall, if you book this hotel I believe it’s a good choice barring any crazy guests because it’s so small you hear everything. First, the hotel was very clean. I always bring my own cleaning stuff and after cleaning the bathroom my sponge still looked clean, that says a lot. This location looked new and was nicely decorated. It had all of the amenities I wanted but it was cozy and intimate. The staff were also nice and accommodating which is important to me. Cons: please fix the screens in the desk partition. Every time you or anyone outside the room walk they rattle which is extremely annoying, especially when your sleep. Also, the parking lot paving looks relatively new, why are there no lines to mark the spaces? People that stayed there parked as if they had no idea to park without them. Most important, I know its a small hotel but for goodness sake do not allow people to rent out the lobby for parties. When your trying to check in its far too noisy because its too small. Upon arrival, I came up to the entrance with my bags but when I saw all the people I thought I was crashing a private party and this couldnt be the entrance so I went back to the car and drove around looking for another entrance. Plus the entry door is not clearly marked. Sadly, the same folks had a party both nights and they were childish maniacs that have no business out in public but thats not the hotels fault.
Stayed 2 nights in Nov 2024

6/10 Okay

Teofil

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at the desk was very rude and racist
Stayed 1 night in Oct 2024