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Service Plus Inn and Suites - Grande Prairie

2.5 star property

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Casino
Lobby sitting area
Standard Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated
Waterslide

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪6 min walk‬
  • Prairie Mall Shopping Centre
    ‪3 min drive‬
  • Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Standard Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel connected to a shopping centre in Grande Prairie with 2 restaurants
2 restaurants, a casino and free water park access are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free manager's reception. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Service Plus Inn and Suites - Grande Prairie. During your stay, you'll be connected to a shopping centre and just a quick walk from Northwestern Polytechnic. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Extended parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Northwestern Polytechnic and 6 minutes on foot from The Great Northern Casino
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1604 square feet (149 square metres) and includes conference space. A casino, a children's pool, and a hot tub are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

The hotel hosts a free manager's reception on selected days.
The Den Pub & Carvery – This pub serves breakfast, lunch and dinner. Happy hour is offered.
Platinum Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Platinum Lounge
  • The Den Pub & Carvery

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square foot of space)
  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,604 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night (maximum CAD10 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Service Plus Inn and Suites - Grande Prairie offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1006 reviews
Rating 8 - Good. 360 out of 1006 reviews
Rating 6 - Okay. 146 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stanislav

Stayed 10 nights in Jan 2025

2/10 Terrible

kim

Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Doug

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Shaylyn

Travelled with family, Business traveller
Liked: Staff & service
Always love the staff,
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberley

Stayed 1 night in Dec 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From entering this property we were not met with hospitality. It didn’t affect us as we were only there for the location of the fireworks for our three kids. I understand the hotel May be used to working men however if it is a hotel for working men it should state that. We arrived at 9:15 for breakfast and most of the “hot breakfast” was gone & they ran out so was not planning to replenish. Upon check out we paid. Cash deposit so they had to check the room before returning it- they complained on minimal things so I stated I have photos of cleaning supplies left behind in our room Upon arrival. Coffeee split down the door of the bathroom, the trim around inside of bathroom door really dirty & the overall cow illness just not up to par however the bedding and towels were clean so we didn’t complain as it was a quick night stay with our kids for newyesrs. The front desk attendant was very rude once again, stated I should drop the “attitude” as if I were her child. My children were standing there with me so I replied with I don’t speak to my own children that way please don’t speak ti me like I am a child. She didn’t respond or say much more after that. We got our return and left.
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 3 nights in Jan 2025

10/10 Excellent

Laurelle

Stayed 2 nights in Dec 2024

2/10 Terrible

Ashley

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Beds were so uncomfortable staff was horrible Breakfast was terrible Didnt have proper covers
Stayed 1 night in Jan 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could use a new toilet and water tap
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasnt given the room i paid for. I was given a room with one bed instead of 2. Thete was zero change in price
Stayed 1 night in Dec 2024

6/10 Okay

Haley

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Shaylyn

Stayed 1 night in Dec 2024

10/10 Excellent

Burton, Nahanni Butte

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Janae

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ease of access, especially to the hospital.
Stayed 1 night in Dec 2024

8/10 Good

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024