Service Plus Inn and Suites - Grande Prairie

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
2 restaurants, breakfast served
Waterslide
Standard Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Hot tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    2 min walk
  • The Great Northern Casino
    6 min walk
  • Quiznos
    4 min walk
  • Grande Prairie, AB (YQU)
    6 min drive

Room options

Standard Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel connected to a shopping centre in Grande Prairie with 2 restaurants
2 restaurants, a casino and free water park access are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free manager's reception. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Service Plus Inn and Suites - Grande Prairie. During your stay, you'll be connected to a shopping centre and just a quick walk from Northwestern Polytechnic. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Extended parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Northwestern Polytechnic and 6 minutes on foot from The Great Northern Casino
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1604 square feet (149 square metres) and includes conference space. A casino, a children's pool, and a hot tub are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

The hotel hosts a free manager's reception on selected days.
The Den Pub & Carvery – This pub serves breakfast, lunch and dinner. Happy hour is offered.
Platinum Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Platinum Lounge
  • The Den Pub & Carvery

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Shopping centre
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,604 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night (maximum CAD10 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Service Plus Inn and Suites - Grande Prairie offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 918 reviews" "
Rating 8 - Good. 341 out of 918 reviews" "
Rating 6 - Okay. 130 out of 918 reviews" "
Rating 4 - Poor. 40 out of 918 reviews" "
Rating 2 - Terrible. 28 out of 918 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the value. Delicious breakfast. Only hitch was that our room wasn’t ready when we checked in which was inconvenient as we needed to change clothing to attend an event. The front desk found a way to find us changing space, so all was good in the end.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little spot for the night. Clean, quiet and close to shopping, food, entertainment.
Stayed 1 night in Sep 2024

8/10 Good

Trent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here, it close to the casino for our weekends getaways.
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Was goid easy and convenient no hassle other then my return on my deposit
Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Shona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Ken

Very friendly staff and like the late check out
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Travelled with family
Liked: Amenities
It was a nice hotel! Glad the pool was open But too bad the hot tub was shut down.
Stayed 1 night in Sep 2024

8/10 Good

BLAINE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room very fresh whole place was very nice great atmosphere
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Travelled with family
The swimming pool and a good place to stay. Even if it is close to the casino it is quiet.
Stayed 3 nights in Aug 2024

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Trevor

Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Close to the casino. Furnishings need to be replaced or upgraded.
Stayed 3 nights in Aug 2024

8/10 Good

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stay was great, but I was disappointed the pool was out of service. I booked here specifically for the pool and hot tub.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast got boring on day 3 a little more variety. Bathrooms were a little tight.
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjie

Liked: Cleanliness, staff & service, property conditions & facilities
Just choose the room not too close to the elevator … Maybe that was from the elevator the vibrations came from …overall It’s a decent place to stay with family we got a clean room and enjoyed the pressure of the shower head lol, and nice breakfast.. the morning cook organized the breakfast well but Just a lil loud.
Stayed 1 night in Aug 2024

4/10 Poor

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com didn’t advise us pool was not opened.
I was very disappointed as we had two children and booked there to use the pool and waterslide. Was not notified while booking that it was not open was happy that the actual hotel phoned and told us that as they noticed, we had to children and thought we may want to use the waterpark. Had to go to the rec centre and bring our children there which was out of our way.
Stayed 1 night in Aug 2024

4/10 Poor

Quaid

Liked: Staff & service
Disliked: Cleanliness
Room was smelly and big deposit fee for room
Stayed 1 night in Aug 2024