Quality Inn Gaylord

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Gaylord

Indoor pool
Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Otsego County Historical Museum
    8 min walk
  • Bavarian Falls Park
    15 min walk
  • Call of the Wild Museum
    15 min walk
  • Gaylord, MI (GLR-Gaylord Regional)
    3 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Quality Inn Gaylord offers 117 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you're just a quick walk from Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Bavarian Falls Park
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 145 out of 973 reviews" "
Rating 8 - Good. 279 out of 973 reviews" "
Rating 6 - Okay. 236 out of 973 reviews" "
Rating 4 - Poor. 176 out of 973 reviews" "
Rating 2 - Terrible. 137 out of 973 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it all
Stayed 1 night in Aug 2024

4/10 Poor

ALICIA

Disliked: Cleanliness, amenities, property conditions & facilities
I guess the property is undergoing renovations, but this hotel seems like it has been unkept for a while. The exterior doors to property have lock mechanisms removed. The door by the pool is just jimmied permanently open. Even the door to my own room barely locks from the inside (it’s like the mechanism doesn’t fit in to the door frame). I didn’t have hot water while taking a shower. The hot tub jets barely work. The breakfast includes a waffle maker, cereal, bagels, muffins, coffee, and yogurt.
Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast ws poor; the facilities are aging significantly
Stayed 1 night in Aug 2024

8/10 Good

Pedro, TROY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offered the same items every day. Aftr a few days biscuits and gravy starts to get old. Beggels are good. The pool is heated.
Stayed 9 nights in Aug 2024

4/10 Poor

Nancy, Morrice

Business traveller
I stayed at this property many years ago, just before they started having water problems. They are still having water problems and still repairing the property. In the meantime they are still renting out rooms for $275 a night. If we hadn’t had an emergency in the family, and we weren’t so old we would have slept in the car.
Stayed 1 night in Aug 2024

10/10 Excellent

Rina, Grandville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay especially for price
Stayed 1 night in Aug 2024

2/10 Terrible

thomas

Disliked: Cleanliness, property conditions & facilities
The pool was nice -almost everything else was in need of repair or replacement’s
Stayed 2 nights in Aug 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was great, plenty warm and deeper than most. The spa was only mildly warmer than the pool. The hallway rug is very worn, with tape holding it in place. The breakfast was not breakfast. The room lighting was lacking by the entrance door. The staff was very courteous and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Disliked: Staff & service
Just OK!
Customer service was just ok, not too friendly. The hotel is old, doing some remodeling. Carpets dirty and run down. Stairs are steep- no elevator. The room was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Brajendra

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No/Quality Inn
The room was barely clean The bathroom floor felt gritty/dirty and smelled of urine The room did not get cleaned the next day after we slept No cleans towels, had to hunt down someone and get towels and we told they were out of clean ones Did finally get some later in the day The carpet felt wet and room had a musty odor The door had to be forced open each time we entered Missing baseboards and headboard was peeling See photos below
Headboard peeling/flaking off
Missing baseboard
Hole in wall
Another hole in wall
Stayed 2 nights in Aug 2024

4/10 Poor

Stephen

The room we were in needs a complete upgrade.
Stayed 2 nights in Aug 2024

2/10 Terrible

Norma

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
disappointed and I am asking for a refund - rooms were recently painted and we could not get in OR OUT of room - fire hazard and could have been reported to city l/fire dept 😕
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel under construction.
Overall, the visit was okay. I dislike that there was no elevator to 2nd floor and no other rooms on 1st. The room was clean, but the air was stuffy. Noted a hole in the corner of the room and the toilet moved every time you sat on it. There was a small hair near the drain of the shower. The breakfast was okay, if you only wanted the waffles. The cereal was old, and apple juice was 99% water.
Stayed 1 night in Aug 2024

8/10 Good

Yogesh

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Wynne

Liked: Staff & service
Disliked: Amenities
Nothing quality here at the Quality INN. No sleep. No security bolt lock in room at the door & the room door requires lifting to close. Room is not finished- missing baseboards & areas with holes at the baseboard area. Electrical cords running at a stretch. Noisy- all stairway activity heard
Stayed 1 night in Aug 2024

2/10 Terrible

Loc

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old, smelly, poor condition . Quality Inn in Canada was good but here in the US, this location. Never come back !
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Pamela

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was convenient because it was close to the highway. The pool was open yet it had a few inches or more of algae growth in the deep end. Hot tub was open but the jets wouldn't work. Was expecting that there would be at least scrambled eggs on the breakfast buffet but no it was lame as well. Biscuits and gravy which was not good. Also, they claimed to have a strict no smoking policy yet right around the corner from the front desk was hit with the smell if pot smoke. That wasn't as bad as opening my room and smelling stall cigarette smoke. Not a good experience . I would not recommend.
Stayed 1 night in Jul 2024

6/10 Okay

Susan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for 1 night with my partner as we were making our way up the peninsula. The room was newly renovated but it was small and on the dirty side. I had my service dog with me and we were given a room without carpet, which is fine, but the floors were gritty and sticky. The walls were thin too and my partner was woken several times in the night by the people in the neighboring room. I can't recommend this hotel. We won't be returning.
Stayed 1 night in Jul 2024

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Would not stay there again.
Stayed 1 night in Jul 2024