Quality Inn Gaylord

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Gaylord

Indoor pool
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Otsego County Historical Museum
    8 min walk
  • Bavarian Falls Park
    15 min walk
  • Call of the Wild Museum
    15 min walk
  • Gaylord, MI (GLR-Gaylord Regional)
    3 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Quality Inn Gaylord offers 117 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you're just a quick walk from Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Bavarian Falls Park
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 146 out of 980 reviews" "
Rating 8 - Good. 281 out of 980 reviews" "
Rating 6 - Okay. 237 out of 980 reviews" "
Rating 4 - Poor. 177 out of 980 reviews" "
Rating 2 - Terrible. 139 out of 980 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Stayed 1 night in Sep 2024

2/10 Terrible

Arlene

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was remodeling being done. Everything was torn up even inside the rooms. The first room we were given had a terrible odor and dressers pulled away from the wall with holes by the floorboards where you could see insulation in there. The odor smelled like dead rodents. We were given another room which was slightly better but not acceptable. The only reason we stayed was because we had traveled 10 hours that day and we had a reservation that was not able to cancel. The gentleman working the desk was very nice and tried to find a better room for us.
Stayed 1 night in Aug 2024

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was renovated which I can deal with but the dirty shower, dirt on the floor, bugs by the toilet and broken fan and toilet seat were too much. Also the party right outside our room at 3 AM was annoying. The party or whatever that was woke most of the occupants of the hotel. I plan to reach out to the manager at a later date and will never use this hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wanita

Stayed 1 night in Sep 2024

4/10 Poor

Chelyan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were no locks on the outside doors to the hall on the main floor. Our bathroom door was broken. The bathroom was extremely small and cramped. The overall cleanliness of the room, building, and area around the building was lacking.
Stayed 2 nights in Sep 2024

6/10 Okay

STEVEN

Stayed 1 night in Sep 2024

8/10 Good

Heidi

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The first room we had the bed fell apart when we sat on it. The pool had algae growing on the walls. There was load music playing all night next to our room and dogs barking. Won't ever stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities
Great value for the price! ...but comes with the unavoidable inconveniences of updates and renovations taking place currently. Still recommended
Stayed 1 night in Sep 2024

2/10 Terrible

Veronika

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

kevin

Disliked: Cleanliness, property conditions & facilities
pool hot tub jets not working and one outside door broken door wide open. Walking down hallway one room had furniture coming out the door. It was a storage room?
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sara

Stayed 1 night in Aug 2024

8/10 Good

Sunil

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A very positive experience.
I recently stayed this hotel, and overall, I had a very positive experience. The location was convenient, and the room was clean and comfortable. The staff was friendly and accommodating, which made my stay even more pleasant. Overall, I would recommend this hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
Prpoerty needs renovation and our door wascwarped with a broken safety chain. Bathroom door was also warped so it would not close. Side entry door was missing its lock and was unsecured.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

shellia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was the first corner room, 107 it was a little cell and smelled like body odor. Moved to 139. No bed skirts, bare box spring, no mattress protector. Handle to shower fell off, dirty wash cloth over the shower. Moved next morning to 120, cleaner but no trim in room. Carpets filthy, ice machine on bith floors broke, vending out of order, dirty lobby. GM refused discount and was rude. Ignored expedia many times trying to get a refund.
Stayed 4 nights in Aug 2024

6/10 Okay

Imtiyazuddin

Disliked: Property conditions & facilities
No elevator
Stayed 1 night in Aug 2024

2/10 Terrible

Rhonda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had sort of a musty, closed up smell. There was NO mirror in the bathroom. There was a floor lamp in the bathroom...not sure why. Lighting was poor. No exhaust fan. Pool was closed due to maintenance issues. Staff sat outside next to the lobby to smoke and take breaks. Breakfast was horrible. Selection was slim and staff wasnt professional. Hotel business was conducted at the lobby counter instead of in the office. If it hadnt been a ladt minute reservation and evening check-in. We would have gone somewhere else!
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it all
Stayed 1 night in Aug 2024

4/10 Poor

ALICIA

Disliked: Cleanliness, amenities, property conditions & facilities
I guess the property is undergoing renovations, but this hotel seems like it has been unkept for a while. The exterior doors to property have lock mechanisms removed. The door by the pool is just jimmied permanently open. Even the door to my own room barely locks from the inside (it’s like the mechanism doesn’t fit in to the door frame). I didn’t have hot water while taking a shower. The hot tub jets barely work. The breakfast includes a waffle maker, cereal, bagels, muffins, coffee, and yogurt.
Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast ws poor; the facilities are aging significantly
Stayed 1 night in Aug 2024