4/10 Poor
Sara
Travelled with family
3 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a room for my elderly grandmother to stay while she was transitioning from her house to an assisted living facility. There was construction happening near her room and they left extension cords across the walkways that were a tripping hazard. They kept the doors open to the indoor pool area in the middle of December letting the cold wind blow in with people trying to enjoy the pool. The lights were flickering in her bathroom. There was hair on the bed sheets when the blanket was pulled back indicating they didn’t switch out the sheets before she arrived. The staff seemed put out that they had to change her bedding daily because she’s a senior and had some incontinence. When the manager was made aware of these concerns, she said it should’ve been brought to her attention even though her staff was made aware of them. Would not recommend if you have senior citizens in your stay.
Sara
Stayed 1 night in Dec 2024