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The Carlton Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Carlton Hotel

Beach
Property entrance
Bar (on property)
Front of property
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
Marine Parade, Great Yarmouth, England, NR30 3JE
  • Sea Life Great Yarmouth
    1 min walk
  • Great Yarmouth Beach
    2 min walk
  • Time and Tide Museum
    5 min walk
  • Norwich (NWI-Norwich Intl.)
    31 min drive

Room options

View all photos for Single Room

Iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Sea View

Iron/ironing board, bed sheets

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Iron/ironing board, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Twin Room

Iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

Iron/ironing board, bed sheets

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

St George Hotel

Parking included
Free WiFi
Housekeeping
3.6 out of 5, Good, (492)
The price is €52
for 1 night
includes taxes & fees
5 Jan - 6 Jan
St George Hotel

About this property

The Carlton Hotel

Beach hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
The Carlton Hotel offers 97 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Carlton Hotel. During your stay, you're just a quick walk from Sea Life Great Yarmouth. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Sea Life Great Yarmouth and Great Yarmouth Beach
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi.

This 3-star Great Yarmouth hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
The Carlton Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 6 for children
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10 for adults and from GBP 6 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Carlton Hotel Great Yarmouth
Carlton Great Yarmouth
The Carlton Hotel Hotel
The Carlton Hotel Great Yarmouth
The Carlton Hotel Hotel Great Yarmouth

The Carlton Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 82 out of 246 reviews" "
Rating 8 - Good. 64 out of 246 reviews" "
Rating 6 - Okay. 55 out of 246 reviews" "
Rating 4 - Poor. 24 out of 246 reviews" "
Rating 2 - Terrible. 21 out of 246 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ivor

Liked: Cleanliness, staff & service, room comfort
I couldn’t fault the room it was very clean and thats the main thing
Stayed 4 nights in Sep 2024

8/10 Good

i

Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Room was nice and clean, friendly staff, felt safe with security walking around the building make sure everything was alright.
Stayed 2 nights in Sep 2024

6/10 Okay

Jon

Stayed 1 night in Sep 2024

10/10 Excellent

Paulina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nothing like the photo duisipointed por Room and very old building we could not sleep at night
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were as friendly and as helpful as they could be …. However the room itself was tired and worn , the bedroom window would only open about 2 inches and of what we could see through the window itself and through the 2 inch gap was just roof , the bathroom window was painted shut and could not be opened , the one bed base was broken and rocky , dirty marks all over walls , dirty , spillage marks all over carpets ( made your socks dirty when walking without shoes on ), on entry the bin had blonde hair ( pulled from floor or hairbrush ) in it , the kettle was broken so it would boil and boil without switching off , there was worn out duck tape all over the step up to the bathroom, around the handle , down the door of bathroom was filthy dirty , missing paint patches everywhere , skirting boards mouldy/ dirty round by shower cubicle , holes in wall where a previous loo roll holder once was , we could hear the other rooms , the room was way to warm , due to this we spent hardly anytime in the room , and could not sleep , this was not the room advertised in pictures when we booked . This could be a beautiful hotel inside if maintained well , it’s also in an ideal location .
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
We have stayed at this hotel several times in the past but since its been taken over its not the same. We had dinner on the second day and it wasnt worth the money. We both had vegetable curry which was ment to come with nan bread but didnt. I asked the girl serving and she said they didnt have any. I then went to make a cup of tea as the facilities was out i then asked for some milk and the same girl told me there isnt any as the machine was getting removed! So i was left with a black tea that i couldnt drink! We then had apple pie with warm custard and a lemon pie with raspberry coulis. The custard was stone cold and no raspberry coulis. Left very disappointed.the bathroom window in our room didnt stay open and rhe bathroom door didnt shut properly. Theres not free hot chocolates in the rooms any more and the bed sheets were dirty! Dont think we will come back again
Stayed 2 nights in Sep 2024

6/10 Okay

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
I struggle to get into the bath as disabled to have a shower,asked for sea view when I booked it but got a brick wall instead so not really impressed
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a lot of TLC, staff were ok. Rooms very basic and need updating. Also kept up all night due to a domestic in the corridors(appreciate this isn’t hotels fault) but given it went on for couple of hours I would of thought security would of got involved
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy dirty cups . Pubes on sink and toilet and in shower . I reserved a nice looking room on line and got a discusting twin room . Sweaty and smelly pillows . Would never stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Shaunna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Louise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't very clean wasn't what we booked definitely not worth £220 for 2 nights stay there was no bar it's advertising it has one I'm glad we didn't have to pay for breakfast as not every much section water for the shower was very hot or freezing cold and not very helpful when asked about it. It's just a check in take your money and get on with it very unhappy would never return or recommend it to anyone.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Okay but…
The staff were lovely upon arrival. Room was okay for price could use some touches of paint as looks very old and had a musk smell to it. But we did not sleep at all and rushed out in the morning due to loud noises from other rooms at night our dog just couldn’t settle as we could hear everything around us. Lots of shouting in the street right outside the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as good as last year Bacon cooked too hard Room too small and bath too high for me too try and get in to shower Bar non alcoholic and loads of dogs
Stayed 2 nights in Aug 2024

2/10 Terrible

Steph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

M

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hot hotel room
Hot room Windows didn't open enough Fan only worked on low Clean room, comfortable beds Some corridors not refurbished and stuffy and smelly Rubbish from local flats littered the outside area, smelly bins from them not emptied
Stayed 1 night in Aug 2024

6/10 Okay

David, Nottingham

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
Faulty towers power cut no hot water no soap wobbly bed no bar no car park, only stayed one night
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 2 nights in Jul 2024

2/10 Terrible

William

Don’t waste your time
Nothing good to say about this hotel. The fire alarm went off for 3 hours in the middle of the night. The rooms were tired and dusty and you can hear the floorboards creaking from the hallway and rooms above and around you. Avoid.
Stayed 3 nights in Jul 2024

8/10 Good

Victoria

Travelled with family
Disliked: Property conditions & facilities
Family stay
Rooms were clean , but need updating also bathroom needed a complete refurbishment. The room was big enough but would be nice with a small fridge in it. We were staying only for 1 night so it was ok . If longer i think it would bother me more .
Stayed 1 night in Aug 2024

6/10 Okay

Anne

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location
Hotel is a little tired but serves a purpose. Bed was comfortable and room was clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location. Rooms on the website look modern and comfortable. We were not given one of those rooms. Bed is so squeaky we had to put the mattress on the floor in order to sleep. Was cheap but if you want to sleep do not stay here.
Stayed 3 nights in Jul 2024

6/10 Okay

Connor

Liked: Staff & service
View was very nice out to the seafront. Old with modern touches. Bathroom stunk of old rotten veg.
Stayed 1 night in Jul 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pleasant hotel. Good value for money.
Stayed 3 nights in May 2024