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The Palm Court Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palm Court Hotel

Indoor pool
Terrace/patio
Individually decorated, individually furnished, free WiFi
On the beach
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
North Drive, Great Yarmouth, England, NR30 1EG
  • Venetian Waterway Gardens
    1 min walk
  • Caister-on-Sea Beach
    2 min walk
  • Britannia Pier Theatre
    6 min walk
  • Norwich (NWI-Norwich Intl.)
    38 min drive

Room options

View all photos for Double Room, Sea View

Individually decorated, individually furnished, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Individually decorated, individually furnished, free WiFi

Twin Room, Sea View

  • Sleeps 3
  • 2 Single Beds

View all photos for King Room plus Single

King Room plus Single | Individually decorated, individually furnished, free WiFi

King Room plus Single

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Luxury Superking

Luxury Superking | Individually decorated, individually furnished, free WiFi

Luxury Superking

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superking

Superking | Individually decorated, individually furnished, free WiFi

Superking

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Individually decorated, individually furnished, free WiFi

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds | Individually decorated, individually furnished, free WiFi

Classic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room

Double Room | Individually decorated, individually furnished, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Individually decorated, individually furnished, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Individually decorated, individually furnished, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Individually decorated, individually furnished, free WiFi

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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Exterior

The Cliff Hotel

Parking included
Free WiFi
Restaurant
Breakfast available
4.5 out of 5, Wonderful, (820)
The price is €68
for 1 night
includes taxes & fees
9 Dec - 10 Dec
The Cliff Hotel

About this property

The Palm Court Hotel

Waterfront hotel with an indoor pool
At The Palm Court Hotel, hit the beach, dine on-site at the restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
The Palm Court Hotel offers 69 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a steam room.
The Palm Court Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Venetian Waterway Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Venetian Waterway Gardens and Caister-on-Sea Beach
The Palm Court Hotel offers its guests an indoor pool and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, an arcade/games room, and tour/ticket assistance are also featured at The Palm Court Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Great Yarmouth hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
The Palm Court Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 6.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Built in 1890
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to April 1 2025 (dates subject to change):
  • Swimming pool
The property is closed between 18 December and 11 February.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.00 for adults and from GBP 6.50 for children
  • Crib (infant bed) fee: GBP 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 2:00 PM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Palm
Burlington Palm Great Yarmouth
Burlington Palm Hotel
Burlington Palm Hotel Great Yarmouth
Burlington Great Yarmouth
Burlington Hotel Great Yarmouth
Burlington Palm Hotel Great Yarmouth, Norfolk
Palm Court Hotel Great Yarmouth
Palm Court Great Yarmouth
The Palm Court Hotel Hotel
The Palm Court Hotel Great Yarmouth
The Palm Court Hotel Hotel Great Yarmouth

The Palm Court Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 199 out of 443 reviews" "
Rating 8 - Good. 156 out of 443 reviews" "
Rating 6 - Okay. 53 out of 443 reviews" "
Rating 4 - Poor. 24 out of 443 reviews" "
Rating 2 - Terrible. 11 out of 443 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Adrienne

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff
Very friendly and helpful staff. Room was good.Comfy bed. Bad point was there is no grab handle to hold onto when stepping in and out of the bath. The bath was set into a frame work which made it wide to step over.I had to lean over and hold onto the sink. An accident waiting to happen. Impossible for anyone with mobility issues to use the shower. We had one breakfast, which was lovely and used quality ingredients if a tad expensive at £13 each
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Staff & service
The reception was lovely. The lady at the front desk was very welcoming and friendly. The room was not as described on the website. Our room backed onto a football pitch and the flood lights shine directly into the room. The room itself wasn’t thoroughly cleaned. Under the desk on the floor was old chewing gum, along the top of the wardrobe was thick dust. The bathroom was clean but the handle for the bath was very rusty. Our bedroom window was filthy full of handprints and smears as well as seagull mess. Overall, i don’t think the hotel is worth the money, it needs updating decorating wise and better cleaning. There is onsite parking as long as you can get a space as there’s not many for a hotel of this size.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disabled clients beware
I am disabled and informed the hotel of my mobility difficulties, prior to my stay. I was told if I needed a soft pillow or a mattress topper I should bring my own, there are no designated parking spaces, for disabled guests and I was told if I needed to park in the overflow car park, it was only a short walk! Try a short walk with arthritis in your joints and spine! I was given a room that required me climbing 6 stairs! When I asked to be put somewhere more suitable, I was told they didn't have any other room, so basically take it or leave it. That was the receptionist Nicki's attitude, she didn't welcome us or provide details of booking for breakfast or any information regarding the facilities. I have to say, had I not been so tired, I would have tried to find somewhere else to stay. The other staff, however were very nice and one young lady even carried my walker up the 6 stairs to my room for me. I fell in the bath as there were no handrails, on the wall only on the side of the bath, however I was so desperate to bathe, as the shower was far too hot, I tried to use the bath, what a mistake. There was mould around the silicone around the bath tub. The bed was uncomfortable, even with my own mattress topper. I found sweet wrappers beside the bed, that weren't ours. There was a strange smell in the hotel, which was very unpleasant, and guest have to go through the dining room to leave, which is unpleasant for those dining.
Stayed 3 nights in Aug 2024

8/10 Good

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Rosann

Travelled with partner
The Dunes restaurant- food exemplary, friendly helpful waitress (only member of staff who was). Receptionists conspicuous by their absence, I’m guessing because they were covering too many other duties rather than anything els, cost cutting exercises?
Stayed 1 night in Aug 2024

6/10 Okay

Costas

Position Needs updating
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. The hotel was very clean. Shower gel and soap supplied in the room. Ample parking. Loved the swimming pool. Didn’t get time to use the sauna but hopefully we will return and can use it then. Excellent location opposite the beach and only about 10-15 minutes to walk into town. Perfect.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for this time of year. Rooms a bit dated but clean . Nice bar and restaurant area.
Stayed 2 nights in Aug 2024

4/10 Poor

Nick

Disliked: Staff & service, property conditions & facilities
Although a swimming pool is advertised I not allowed to use it as I was lone traveler When I requested a small breakfast was told staff to busy to do this
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alicja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to all attractions
Close to all attractions, but far enough to have a peace and quiet environment to rest. Friendly staff. Free parking. Clean rooms and good breakfast. Swimming pool was a bonus for families with children. Just pefect for weekend away.
Quiet area
Stayed 1 night in Aug 2024

4/10 Poor

Colin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Other than the friendly staff and good food quality there is nothing positive about this hotel. The room was dated, smelled of body odour and no air on or even a fan. There were no amenities. Not even soap in the bathroom, let alone any shampoo. The shower water flow was nothing more than a trickle. There is nothing that would make me return to this hotel and I certainly wouldn’t recommend it to friends or family.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good budget hotel
Good stay
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend at the palm court hotel, easy to find, friendly helpful staff, lovely breakfast 😁 many thanks
Stayed 1 night in Jun 2024

6/10 Okay

Shaun

Disliked: Property conditions & facilities
Needs a revamp
Stayed 2 nights in Jul 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Our double room was very small but adequate for sleeping in. The bathroom was clean and fresh towels every day. We did find the hotel very noisy. Lots of doors banging. People shouting and the seagulls screeching on a morning which was out of the hotels control.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, the hotel has been refurbished well and stands out from others in the town - the location is perfect for the beach and a short walk to the town centre with easy access to the promenade train if walking is more tricky. Nice pool and very good food plus parking - 10/10 all round
Stayed 2 nights in Jul 2024

6/10 Okay

Neil

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was clean bed comfy shower good nice bar area and restaurant had a swimming pool
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Noce Hotel great breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all suberb, very friendly, hardworking and attentive. For value for money we couldn't fault it, we will be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mikey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with partner
Excellent stay from start to finish
Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with Sea view
The room was very nice and comfortable with a beautiful corner bay window with seating and a sea view. It was lovely to sit there in the mornings with a cup of tea. We made use of the heated indoor swimming pool and discovered a games room and sauna too! All the staff were extremely helpful and friendly. The only negative, if i had to find one, was the breakfast portions were very small for the price. Although very tasty and good quality, not enough. Would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Miss Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel in excellent location with the big bonus of the pool which the children love. The staff are so lovely and accomodating and great with children. Stayed before and will stay again. Thank you.
Stayed 1 night in Jun 2024