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Holiday Inn Express & Suites - Greenwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Greenwood by IHG

Exterior
Reception
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
401 Clements St, Greenwood, MS, 38930
  • Museum of the Mississippi Delta
    ‪7 min walk‬
  • Greenwood Mall
    ‪19 min walk‬
  • Florewood State Park
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

SureStay Plus Hotel by Best Western Greenwood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.0 out of 5, Very good, (622)
The price is €133
for 1 room
includes taxes & fees
26 Mar - 27 Mar
SureStay Plus Hotel by Best Western Greenwood

About this property

Holiday Inn Express & Suites - Greenwood by IHG

Hotel in Greenwood with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a seasonal outdoor pool and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites - Greenwood by IHG offers 70 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided.

This Greenwood hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites - Greenwood by IHG. During your stay, you're just a quick walk from Museum of the Mississippi Delta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Museum of the Mississippi Delta and Stribling Park
Holiday Inn Express & Suites - Greenwood by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express & Suites - Greenwood by IHG also features laundry facilities and a front desk safe. Self parking is free. You'll have access to the outdoor pool at a partner property.

This Greenwood hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 05 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwood Holiday Inn Express
Holiday Inn Express Greenwood
Holiday Inn Express Hotel Greenwood
Holiday Inn Express Greenwood Hotel
Holiday Inn Express Suites Greenwood

Holiday Inn Express & Suites - Greenwood by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 491 reviews
Rating 8 - Good. 146 out of 491 reviews
Rating 6 - Okay. 47 out of 491 reviews
Rating 4 - Poor. 22 out of 491 reviews
Rating 2 - Terrible. 30 out of 491 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay awesome breakfast clean room
Stayed 1 night in Nov 2024

6/10 Okay

Mary

Disliked: Cleanliness, property conditions & facilities
Change room, still was not happy with the move.
The room 406 had something on the wall, tv was not showing clear. The maintenance came in saying he will be back and didn’t we change room to 306 the lights in bathroom blink all the while we stay Friday till Sunday.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chynna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and kind. Breakfast was great. Enjoyed my stay for the night.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Stayed 2 nights in Nov 2024

8/10 Good

Bertha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable stay
Very good stay beds were very comfortable
Stayed 2 nights in Nov 2024

2/10 Terrible

Joneshia

Disliked: Room comfort
Rooms need upgrading with all this new technology their was nothing to watch tvs need upgrading mini fridge was terrible other than this the stay was mediocre Holiday Inn is better than this
Stayed 1 night in Nov 2024

8/10 Good

Latasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Marvin

Liked: Amenities
My stay was great overall. My only problem was the shower head was leaky and water came out wildly. Everything else was perfect. From the kind staff to the cleanliness of the room and property.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Clean, quiet. The breakfast was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surgery Outpatient
Referred to Greenwood for husband’s outpatient surgery. We were very pleased with our hotel stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Stayed 1 night in Jul 2024

6/10 Okay

MAGGIE

Liked: Staff & service
The loiter seat where really low in the rooms
Stayed 2 nights in Aug 2024

8/10 Good

Tara

Stayed 2 nights in Aug 2024

10/10 Excellent

Cody

Stayed 3 nights in May 2024

10/10 Excellent

Lashica

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, bed super soft.
Stayed 1 night in Sep 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was great! . The air didn’t work so well , but maybe I didn’t know how to work the thermostat . However, the beds were soft . The rooms and bathrooms were clean . It was a great stay overall . Felicia was also very welcoming and amazing !
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff especially when you check in after 3 PM.The cooking staff that prepares the breakfast in the morning,They go above and beyond in satisfying the customer. Overall an excellent place to stay with no issues, i would definitely be staying again and i give this establishment 6 stars.
Stayed 4 nights in Aug 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was exceptional! She went out of her way to make sure the guests were satisfied. She kept the dinning area clean and stocked! She made us feel welcome!😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer services with all staff.
Stayed 1 night in Aug 2024

6/10 Okay

Frank

Travelled with partner
Liked: Staff & service, amenities
Recommend Check-in staff understand how to multi-task, and be familiar with area attractions/directions. There was one person at the counter, who was on the phone with an apparent out-of-state guest. I waited almost 15 minutes before she hung up to check me in. She was very polite and courteous, but when asked about local attractions she mentioned just one, and she did not know about a tourist visitor center. The room was fine, but I did inform the staff at check-out that the window blackout shade was inoperative. Whoever had the room before must have pulled too hard and took it off track. However, it also shows that maintenance was not informed of this, nor the broken coffee maker, nor the broken outlet plate near the window. On the positive side, everyone was very nice and courteous, and the breakfast was very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
UNCLEANNESS
Worst experience ever! The rooms were not clean at all!!!! My sheets had stains. My daughter's room was not clean either. Her pillow case and walls had BLOOD STAINS! There was no hand sanitizer by the elevators just an empty container! It was just not clean!
Stayed 3 nights in Jul 2024

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024