Holiday Inn Express & Suites - Greenwood, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Desk, iron/ironing board, rollaway beds, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Laundry

Gym

Air conditioning

24/7 front desk

Explore the area

401 Clements St, Greenwood, MS, 38930

Museum of the Mississippi Delta
7 min walk
Fort Pemberton Memorial Park
2 min drive
The Mississippi Gift Company
5 min drive
Greenwood, MS (GWO-Leflore)
21 min drive

Room options

Standard Room

Sleeps 2
1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Comm, Tub)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Tub)

Sleeps 2
1 King Bed

Standard Room, 2 Single Beds

Sleeps 2
2 Single Beds

Suite, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Holiday Inn Express & Suites - Greenwood, an IHG Hotel

Hotel in Greenwood with free breakfast and 24-hour fitness centre

A 24-hour fitness centre, a seasonal outdoor pool and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.

Holiday Inn Express & Suites - Greenwood, an IHG Hotel offers 70 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided.

This Greenwood hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites - Greenwood, an IHG Hotel. During your stay, you're just a quick walk from Museum of the Mississippi Delta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast offered
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self-parking
Take a swim in the seasonal outdoor pool
Amenities include a front desk safe, a business centre and a meeting room
On-site recreation includes a 24-hour gym
7 minutes on foot from Museum of the Mississippi Delta and a 2-minute drive from Fort Pemberton Memorial Park

Holiday Inn Express & Suites - Greenwood, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express & Suites - Greenwood, an IHG Hotel also features laundry facilities and a front desk safe. Self parking is free. You'll have access to the outdoor pool at a partner property.

This Greenwood hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Housekeeping (daily)

Business services

Business centre
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

5 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with premium satellite channels
Pay films

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system and a first aid kit

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open on 30 May and close on 05 September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwood Holiday Inn Express

Holiday Inn Express Greenwood

Holiday Inn Express Hotel Greenwood

Holiday Inn Express Greenwood Hotel

Holiday Inn Express Suites Greenwood

Holiday Inn Express Suites Greenwood an IHG Hotel

"Holiday Inn Express Suites Greenwood an IHG Hotel"

Holiday Inn Express & Suites - Greenwood, an IHG Hotel Hotel

Holiday Inn Express & Suites - Greenwood, an IHG Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Verified traveller

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The stay was great! . The air didn’t work so well , but maybe I didn’t know how to work the thermostat . However, the beds were soft . The rooms and bathrooms were clean . It was a great stay overall . Felicia was also very welcoming and amazing !

Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk staff especially when you check in after 3 PM.The cooking staff that prepares the breakfast in the morning,They go above and beyond in satisfying the customer. Overall an excellent place to stay with no issues, i would definitely be staying again and i give this establishment 6 stars.

Stayed 4 nights in Aug 2024

8/10 Good

Tracy

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The host was exceptional! She went out of her way to make sure the guests were satisfied. She kept the dinning area clean and stocked! She made us feel welcome!😊

Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent customer services with all staff.

Stayed 1 night in Aug 2024

6/10 Okay

Frank

Travelled with partner

2 Aug 2024

Liked: Staff & service, amenities

Recommend Check-in staff understand how to multi-task, and be familiar with area attractions/directions. There was one person at the counter, who was on the phone with an apparent out-of-state guest. I waited almost 15 minutes before she hung up to check me in. She was very polite and courteous, but when asked about local attractions she mentioned just one, and she did not know about a tourist visitor center. The room was fine, but I did inform the staff at check-out that the window blackout shade was inoperative. Whoever had the room before must have pulled too hard and took it off track. However, it also shows that maintenance was not informed of this, nor the broken coffee maker, nor the broken outlet plate near the window. On the positive side, everyone was very nice and courteous, and the breakfast was very good

Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family

29 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

UNCLEANNESS

Worst experience ever! The rooms were not clean at all!!!! My sheets had stains. My daughter's room was not clean either. Her pillow case and walls had BLOOD STAINS! There was no hand sanitizer by the elevators just an empty container! It was just not clean!

Stayed 3 nights in Jul 2024

4/10 Poor

Linda

Travelled with family

25 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

8/10 Good

Franklin

Travelled with family

25 Jul 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Wrong dates

App entered wrong dates even though I picked the dates I wanted. Had some issues getting it corrected.

Stayed 2 nights in Jul 2024

6/10 Okay

GLORIA

17 Jul 2024

Stayed 3 nights in Jul 2024

4/10 Poor

Darlene

Business traveller, Travelled with partner

16 Jul 2024

Disliked: Cleanliness, staff & service

Broken shower handle in room 213 and the carpet was soiled and dirty! Toilet did not flush in room 214. Moved from room 213 to 214 but toilet did not work. Limited breakfast items. Will not return to this property. Extremely disappointed. Darlene Byrd

Stayed 3 nights in Jul 2024

2/10 Terrible

Johnetta

15 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Terrell

13 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Rockell

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At first it was bad but turned out ok

Had to change rooms because at first everything was broken in the first room. Next day the breakfast was trash. The next two days it was great. Don’t try to call, they never answer the phone.

Stayed 3 nights in Jul 2024

10/10 Excellent

Brittney

8 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Sara

4 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but false advertising on the pool.

Room was clean, beds were comfortable, shower curtain needed to be longer the floor got soaked. The pool is non existent, if your looking for a hotel with a pool this isn’t it.

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

29 Jun 2024

Check in

I checked in and the AC didn't work, they moved me to another room and the remote to the TV was messed up and I was told that's just the way are. I checked out and went to the Hampton Inn next door and had no problems.

Stayed 1 night in Jun 2024