Copthorne Hotel Greymouth

4.0 star property

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Photo gallery for Copthorne Hotel Greymouth

Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds
View from property
Reception
Superior Room, 1 King Bed, River View | View from room
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking included
  • Free WiFi

Explore the area

Map
32 Mawhera Quay, Greymouth, 7840
  • Left Bank Art Gallery
    ‪1 min walk‬
  • West Coast Rail Trail
    ‪8 min walk‬
  • Monteith's Brewing Company
    ‪14 min walk‬
  • Hokitika (HKK)
    ‪32 min drive‬

Room options

Superior Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, River View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Riverview Accessible 1 King

  • Sleeps 2
  • 1 King Bed

Superior Accessible 1 King

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Superior King Room With River View

  • Sleeps 2
  • 1 King Bed

Superior King Room-Accessible

  • Sleeps 2
  • 1 King Bed

Superior Riverview Accessible 1 King

  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Greymouth

Riverfront hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. Self parking is free. Other amenities include a TV in a common area and a front desk safe. Housekeeping is available on request.
Copthorne Hotel Greymouth offers 53 accommodations with a safe and a hairdryer. Rooms open to balconies. 49-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Greymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Greymouth. During your stay, you're just a quick walk from Left Bank Art Gallery. Free self-parking, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Left Bank Art Gallery and Pounamu Pathway Māwhera
There's a restaurant on site. The eco-certified Copthorne Hotel Greymouth also features concierge services, room service (during limited hours), and a front desk safe. Free self parking is available. A complete renovation of Copthorne Hotel Greymouth was completed in January 2022.

This Greymouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Jimmy Cook's Bar – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A restaurant

Restaurants on site

  • Jimmy Cook's Bar

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Greymouth Hotel
Greymouth Kingsgate
Greymouth Kingsgate Hotel
Hotel Greymouth
Kingsgate Greymouth
Kingsgate Greymouth Hotel
Kingsgate Hotel Greymouth
Kingsgate Hotel Greymouth
Copthorne Greymouth Greymouth
Copthorne Hotel Greymouth Hotel
Copthorne Hotel Greymouth Greymouth
Copthorne Hotel Greymouth Hotel Greymouth

Copthorne Hotel Greymouth Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 251 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 245 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two nights here to travel up and down the west coast. It was a great tip off point for both franz Josef and hokitika, but a little sleepier than hokitika, which we liked.
Stayed 2 nights in Apr 2025

2/10 Terrible

Peter, McCrae

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overpriced poor accomodation leaving you feeling unsafe Should be demolished Feels like a prison block
Stayed 1 night in Apr 2025

10/10 Excellent

Zane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect was excellent. Staff were amazing. Helpful and great to chat with.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Convenient & very comfortable. We ate dinner in the restaurant which was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our stay was fine. The staff are very helpful and genial. The hotel is pretty plain but decent.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in/out was smooth, the staff helpful and the food was superb
Stayed 2 nights in Apr 2025

10/10 Excellent

Kylie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property close to railway station, very clean and tidy. No aircon - only a pedestal fan. Staff amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Haisam

Stayed 1 night in Mar 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cindi

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jackie

Nice hotel

Five minute walk from the train with quick and friendly check in . Bedroom had lovely view of the coast and a small balcony . Bed very comfortable and coffee , tea in room . Stayed just one night but would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious rooms.

Plenty free parking.Spacious room. Clean. Centrally located.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

Probably the best hotel in Greymouth

A nice hotel room, that was spacious. There’s no air conditioning but we left the balcony door open and there was no road noise. The hotel restaurant was good for both evening meal and breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the railway, making it a good place to stay before getting on the Trans-Alpine Train. The restaurant was also very good.
Stayed 1 night in Feb 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight stop over.

Right in the centre of town short walk from the railway station. Good for the one night we stayed. Very clean and although breakfast wasn’t include we paid extra and it was very good.
Stayed 1 night in Feb 2025

8/10 Good

Lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all facilities. Great Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
When we first arrived at the hotel, our approach was from a side door. We didn’t realize that the building was being renovated and we came in on the wrong side, which looked rough. When we got to the new and modern doors, all was well and we found ourselves in a lovely, modern reception area. From the beginning, the staff were wonderful.
Stayed 2 nights in Feb 2025

8/10 Good

Phyllis

Stayed 3 nights in Feb 2025

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointed

This is the second time staying at this hotel, and feel Copthorne Hotel should provide Air-Conditioning in their rooms instead of cheap fans. First Fan broke, second fan provided broke when plugged in, third and better fan provided did finally worked. Staff where very helpful, embarrassed and apologetic during this period. Also what hotel does not provide early morning calls for guests, this one doesn't. Asked reception about two local attractions which they knew nothing about very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel in dull town

Greymouth was chosen as a stop because the distance travelling, the hotel was clean, but all hotels are hot The Copthorne is one of the best in Greymouth and it served its purpose
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the best staff and team , nothing was a problem, the most amazing food in the restaurant, awesome waitstaff love it
Stayed 1 night in Oct 2024

10/10 Excellent

Steven R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with the quality of the room we stayed in overlooking the river. The room had been renovated recently and was very nice. The staff were friendly and accommodating, we would stay there again.
Stayed 1 night in Feb 2025

6/10 Okay

karen

Travelled with family

Would not recommend

The hotel is very dreary and run down outside. The rooms are fine but the verandahs are so small a chair will not fit there and the door is held on by a bolt. There are no bathroom guest amenities or many tea selections just black teas. The bed is very lumpy and pillows the same. We ate in the dining room and had some challenges with staff that were not trained in the menu or wine list. The food was just ok. Certainly not even could be rated a 3 star hotel and overpriced for the room and facilities. This hotel group should provide better standard rooms, facilities and restaurant.
Stayed 2 nights in Jan 2025