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"Good, but it’s getting old. The staff could be more professional " More

By a verified traveller on Thu 29 Jun 2023

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Standard Triple Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room, Lake View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room, Balcony, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room, Balcony, Lake View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Grand Cadenabbia. During your stay, you're just a quick walk from Villa Carlotta. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, golf lessons and waterskiing
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by car from Villa del Balbianello and 12 minutes from Bellagio Port
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge

Grand Cadenabbia ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Cadenabbia

Everyone (6) Couples (2) Family (2)
4 out of 5
Good, but it’s getting old. The staff could be more professional

Posted by on 29 Jun 2023

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4 out of 5

Posted by on 6 Sep 2021

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4 out of 5
😀

Posted by on 15 Oct 2023

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1 out of 5
Leider war unsere Nacht in diesem "Grand Hotel" gar nicht "Grand"! Als wir im Zimmer ankamen, war der ganze Boden im Badezimmer nass. Wir dachten uns: vermutlich war die Putzequipe gerade noch im Einsatz und deshalb die Nässe. Dann sah ich, dass die Kloschüssel, Reste von unserem Vorgänger aufwies. (braune Kotflecken) Na gut, da wir eine längere Reise hinter uns hatten und ein Baby dabei, dachten wir uns wir machen mal kein Drama daraus. Gegen 23.30Uhr wurden wir dann von einem lauten plätschern geweckt - im Badezimmer lief das Wasser aus der Lüftung an der Decke wie aus der Duschbrause ca. 20min lang. Nun wurde uns auch klar, woher die Nässe bei unserer Ankunft stammte und dass das Problem sicherlich bekannt war unter den Mitarbeitern. Am Empfang, hat man uns dann nur gesagt, da wir über Booking und nicht direkt bei Ihnen gebucht haben, können Sie uns nichts von dem Geld rückerstatten, lediglich das was wir an Essen und Trinken konsumiert haben. Dieser Betrag betrug 40 Euro. Lächerlich im Vergleich, zudem wieviel wir für diese Nacht bezahlt haben. ( 300 Euro) Es ist eine Frechheit, wie mit Menschen in diesem Hotel umgegangen wird. Ich empfehle es niemandem weiter!

Posted by on 5 Sep 2023

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5 out of 5
Satumaisen kauniit maisemat, todella kaunis hotellin arkkitehtuuri kuin palatsi kaunis puutarha, lämmitetty uima-allas 21 astetta. Erinomainen, erittäin runsas aamiainen huikealla näköalslla ja palvelulla kuului hintaan. Erinomainen siisteys😊😊😊😊😊

Posted by on 15 Apr 2023

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3 out of 5
Die Probleme mit den Zimmerschlüssel sollten behoben werden

Posted by on 18 Sep 2022

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3 out of 5
Frühstück, Personal von Restaurant Sehr schlecht

Posted by on 9 Aug 2022

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4 out of 5
Lage, Frühstück, Poolanlage, Hotel - Stil hat uns gefallen, Zimmer ringhörig und Strasse etwas laut. (Da kann das Hotel aber nichts dafür)

Posted by on 30 Aug 2021

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3 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

7 Jun 2019 by Daniele

Dear Anonymous , Thank you for your review . we hope to welcome you back again and to deserve a 5 stars. Kind Regards Daniele reception

4 out of 5

Posted by on 16 Oct 2018

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Comment from Hotel Management

16 Oct 2018 by Dan

Thank you for taking time to review Grand Hotel Cadenabbia. I hope you enjoyed your stay and we are looking forward to welcome you again in future! With regards Dan reception

About the Grand Hotel Cadenabbia

Location Via Regina 1, Griante, CO 22011

Property Features

Grand Cadenabbia offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Cadenabbia. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This Edwardian Griante hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1802
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Varenna-Esino Station (6.9 km / 4.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Cadenabbia offers 192 air-conditioned accommodations with minibars and complimentary dressing gowns. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Griante hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Ristorante Le Serre – This restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Ristorante Al Chiaro di L – This beachfront restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Golf lessons on site
  • Golfing nearby
  • Sailing on site
  • Water skiing on site
  • Motor boating on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Grand Cadenabbia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 190 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cadenabbia Grand Hotel
  • Grand Cadenabbia
  • Grand Hotel Cadenabbia
  • Britannia Excelsior Hotel
  • Hotel Britannia Excelsior Cadenabbia
  • Grand Cadenabbia Hotel
  • Grand Hotel Cadenabbia Lake Como/Cadenabbia Di Griante, Italy
  • Grand Hotel Cadenabbia Di Griante
  • Grand Cadenabbia Hotel
  • Grand Hotel Cadenabbia
  • Grand Cadenabbia Griante
  • Grand Cadenabbia Hotel Griante

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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