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Hotel Caprice

3-star property
Kreuzweg 11, Grindelwald, BE 09 725 22 184
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4.7 out of 5
Exceptional!
See all 10 ebookers Reviews

"We enjoyed 3 mights at the hotel and had a spacious superior double room. It opened onto a massive roof terrace. The hotel has a lovely family vibe an ... " More

By a verified traveller on Sun 31 Mar 2024

Points Of Interest

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Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room, Eiger View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Caprice. During your stay, you're just a quick walk from Bussalp. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bussalp and 5 minutes on foot from Sportzentrum Grindelwald
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Caprice ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Caprice

Everyone (5) Couples (1) Family (2)
4 out of 5
We enjoyed 3 mights at the hotel and had a spacious superior double room. It opened onto a massive roof terrace. The hotel has a lovely family vibe and the staff was very firendly. 2 minute walk down to the train station made the hotel a convenient place to stay in. And thats what you pay for, the convenience of being so close to town. However i wouldn't say that the hotel is good value for money. It is quite expensive per night with basic facilities. They do mention there are no kettles or coffee machines in the rooms, but at this price, you would expect one or the other as well as free parking. You have to pay ch5 a day for parkkng. I was mostly disappointed by the cleaning charge for dogs, ch50 is extremely expensive considering my dog made absolutely no mess. Whilst the hotel is lovely and extremely quiet, i would opt to stay elsewhere if i am going to spend that much.

Posted by on 31 Mar 2024

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5 out of 5
- Super nettes Familien-geführtes Hotel - Tolles Frühstück - Super Parkmöglichkeiten - Nah am Bahnhof, Zentrum etc

Posted by on 7 Jan 2024

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4 out of 5

Posted by on 14 Oct 2023

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Comment from Hotel Management

15 Oct 2023 by Alexander Glarner

Lieber EmilHerzlichen Dank für Ihren Aufenthalt bei uns in Grindelwald und Ihr positives Feedback.Es freut uns sehr, dass es Ihnen bei uns gefallen hat und wir Sie vielleicht wieder einmal bei uns begrüssen dürfen.Auf bald... in Grindelwald!#hotel_caprice_grindelwaldAlexander GlarnerGastgeber in 3. Generation

5 out of 5
Nette Familie, schönes Hotel, guter Service, tolle Lge

Posted by on 8 Jan 2023

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Comment from Hotel Management

8 Jan 2023 by Alexander Glarner

Lieber DennisHerzlichen Dank dass Sie unser Gast waren. Es freut uns sehr, dass es Ihnen bei uns gefallen hat und Sie uns eine so positive Bewertung schenken. Vielen Dank auch dafür.Wir würden uns sehr freuen, wenn wir Sie vielleicht wieder einmal bei uns begrüssen dürften.Bis es soweit ist, wünschen wir Ihnen alles Gute und gute Gesundheit.Auf bald... in Grindelwald...!#hotel_caprice_grindelwaldAlexander GlarnerIhr Gastgeber in 3. Generation

5 out of 5
Sehr familiär, äusserst freundlich und hilfsbereites Personal

Posted by on 18 Jun 2022

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Comment from Hotel Management

18 Jun 2022 by Alexander Glarner

Lieber Bruno Herzlichen Dank für Ihre sehr positive Bewertung, über die wir uns sehr freuen. Schön hat es Ihnen bei uns gefallen und wir konnten Sie mit unserer Leistung überzeugen. Wir werden alles daran setzten, dass dies auch weiterhin so bleibt...;-) In diesem Sinne... auf bald... im #hotel_caprice_grindelwald Regula & Alexander Glarner Ihr Gastgeber und das Caprice-Team

5 out of 5
Die Unterkunft ist von Bahnhof gut und schnell zu erreichen. Das Personal war freundlich und hilfsbereit, das Zimmer geräumig und sauber. Der scgöne Garten kann mit genutzt werden und hat eine herrliche Aussicht.

Posted by on 29 Jun 2021

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Comment from Hotel Management

30 Jun 2021 by Alexander Glarner

Herzlichen Dank, dass Sie uns ausgewählt haben und vielen Dank für Ihre sehr positive Bewertung, über die wir uns sehr freuen. Falls wir Sie wieder einmal bei uns begrüssen dürfen, wäre das das schönste Kompliment, dass Sie uns machen können. Wir freuen uns drau...! #hotel_caprice_grindelwald Regula & Alexander Glarner Ihre Gastgeber

5 out of 5

Posted by on 30 Jul 2020

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Comment from Hotel Management

5 Aug 2020 by A. Glarner

Lieber Anonymer Caprice-Gast Herzlichen Dank für Ihre sehr positive Bewertung, über die wir uns sehr freuen. Bis wir Sie wieder einmal hier in Grindelwald begrüssen dürfen, wünschen wir Ihnen alles Gute und stehen bei einer allfälligen Zimmeranfrage jederzeit gerne zur Verfügung. Freundliche Grüsse #hotel_caprice_grindelwald Regula & Alexander Glarner Ihre Gastgeber

5 out of 5

Posted by on 11 Mar 2019

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Comment from Hotel Management

10 Apr 2019 by alexander glarner

Thank you for your 5* rating. Best wishes Hotel Caprice Grindelwald Alexander Glarner Your host

4 out of 5

Posted by on 21 Jan 2019

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Comment from Hotel Management

21 Jan 2019 by A. Glarner

Thank you very much for your positive review. It was great to hosts you here in Grindelwald. We are looking forward to welcome you again in future. In the meantime we are sending you our best wishes Hotel Caprice Grindelwald Alexander Glarner Your host

5 out of 5

alles perfekt!

sehr zuvorkommendes hotelier-paar, mit viel liebe ausgestattetes zimmer, perfektes frühstücksbuffet

Posted by on 9 Jan 2018

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Comment from Hotel Management

12 Jan 2018 by Alexander Glarner

Lieber Caprice-Gast Herzlichen Dank für Ihre positive Bewertung, über die wir uns sehr freuen. Falls Sie wieder einmal nach Grindelwald kommen, würden wir uns sehr freuen, wenn wir Sie wieder bei uns im heimeligen Caprice begrüssen und verwöhnen dürften. In diesem Sinne: Auf bald... in Grindelwald! Hotel Caprice Grindelwald Alexander Glarner Geschäftsführer

About the Hotel Caprice

Location Kreuzweg 11, Grindelwald, BE 3818

Renovations + Closures

The property is closed between 21 October and 16 December.

Property Features

Hotel Caprice offers its guests a full-service spa, a sauna, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the family-friendly Hotel Caprice. Parking is available for a fee. This 3-star Grindelwald hotel is smoke free.

  • 24 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Grindelwald Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Caprice offers 24 accommodations with a safe and complimentary slippers. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Cross-country skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam.

  • Hot stone massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and over.

The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 90.0 per night.

Pet Policy

  • Pets: CHF 50 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Mobile payment options include: TWINT

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, cash, mobile payments and TWINT. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and over.

  • One child stays free
  • Mobile payments
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10 PM
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Contactless check-out is available
  • Car not required
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • Contactless check-in is available
  • Carbon monoxide detector
  • TWINT
  • No lifts
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 10 per day (in/out privileges)
  • Pet fee: CHF 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 10 PM
  • Rollaway bed fee: CHF 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Caprice Grindelwald
  • Caprice Grindelwald
  • Hotel Caprice Hotel
  • Hotel Caprice Grindelwald
  • Hotel Caprice Hotel Grindelwald

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.