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Hotel Caprice

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Caprice

Front of property
Restaurant
Indoor spa tub
Hiking
Turkish bath/hammam, hot stone massages, sports massages

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Laundry

Explore the area

Map
Kreuzweg 11, Grindelwald, BE, 3818
  • Bussalp
    2 min walk
  • Sportzentrum Grindelwald
    5 min walk
  • Oberer Gletscher
    6 min walk

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Double Room, Eiger View

Superior Double Room, Eiger View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room, Eiger View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Single Room

Mountain view

Comfort Single Room

  • 19 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed OR 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Caprice

Family-friendly hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and self parking.
Hotel Caprice offers 24 accommodations with a safe and complimentary slippers. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Caprice. During your stay, you're just a quick walk from Bussalp. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Bussalp and 5 minutes on foot from Sportzentrum Grindelwald
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Caprice offers its guests a full-service spa, a sauna, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the family-friendly Hotel Caprice. Parking is available for a fee.

This 3-star Grindelwald hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 10 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in fee for check-in after 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older

Renovations and closures

The property is closed between 21 October and 16 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 50 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 90.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 10 per day (in/out privileges)
  • Pet fee: CHF 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 10 PM
  • Rollaway bed fee: CHF 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: TWINT
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Caprice Grindelwald
Caprice Grindelwald
Hotel Caprice Hotel
Hotel Caprice Grindelwald
Hotel Caprice Hotel Grindelwald

Hotel Caprice Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 162 reviews" "
Rating 8 - Good. 43 out of 162 reviews" "
Rating 6 - Okay. 14 out of 162 reviews" "
Rating 4 - Poor. 1 out of 162 reviews" "
Rating 2 - Terrible. 6 out of 162 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Janice

Travelled with partner
Liked: Staff & service, property conditions & facilities
This is a great hotel. Great location and near everything. Walk to Grindelwald First. Free bus tickets. Great breakfast. Rooms are spacious. Could use a frig in the rooms. We would stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have so many positive things to say about Hotel Caprice! Great location, great rooms, very cozy and comfortable overall, and the spa was an added treat. It was the perfect place for our family to stay while in Grindelwald!
Stayed 3 nights in Jul 2024

10/10 Excellent

Bijeta

Travelled with family
The location is great with beautiful scenic view, especially breakfast place has the amazing view. Staff are very kind and friendly and in terms of cleanliness it’s super clean and they cleaned our room everyday. I would definitely recommend to chose Caprice hotel as there destination stay, you won’t regret it. Even train station is just 2 min away from the hotel which is very convenient. For feedback I would advise hotel caprice to keep kettle in every room rather than asking down in the restaurant. Overall, we had a great experience with my family. Thank you.
Stayed 4 nights in Jul 2024

10/10 Excellent

Taniya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an experience! It was similar to a Bed and Breakfast because the owners were onsite but the quality of the rooms, the spa and sauna were like an expensive hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria Linda Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

KHALIFA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended staying place
There is No ac and not Suitable for GCC for the people from arabian gulf . Room had a bad smell . not friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, quiet and convenient from train station - only a 5-minute walk.
Stayed 4 nights in Jun 2024

10/10 Excellent

Keith, Humble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great view from our room!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Carolina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was a beautiful boutique hotel of very high standards , clean, convenient, roomy, nice breakfast, great location and staff. Highly recommend it!
Stayed 3 nights in May 2024

8/10 Good

catherine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed 3 mights at the hotel and had a spacious superior double room. It opened onto a massive roof terrace. The hotel has a lovely family vibe and the staff was very firendly. 2 minute walk down to the train station made the hotel a convenient place to stay in. And thats what you pay for, the convenience of being so close to town. However i wouldn't say that the hotel is good value for money. It is quite expensive per night with basic facilities. They do mention there are no kettles or coffee machines in the rooms, but at this price, you would expect one or the other as well as free parking. You have to pay ch5 a day for parkkng. I was mostly disappointed by the cleaning charge for dogs, ch50 is extremely expensive considering my dog made absolutely no mess. Whilst the hotel is lovely and extremely quiet, i would opt to stay elsewhere if i am going to spend that much.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Tayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a beautiful view. Conveniently located near the train station and other shops in the vicinity. The staff was friendly and helpful.
Stayed 3 nights in Mar 2024

6/10 Okay

Stefanie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel. Nothing good nor bad stood out to me, but the exceptionally friendly attendant at the front desk. Not really worth the price we paid, but nothing is in Switzerland.
Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Grindelwald
We stayed for 6 nights over Christmas 2023, we were looking for hotel located close to the center and this was perfect, a few minutes walk to center and convenient for restaurants the train and bus station. Super clean, friendly and great value. Great views and a great buffet breakfast.
room view
Mannlichen
Stayed 6 nights in Dec 2023

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

hsuehtsu, Edgewater

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect; 3 minutes by foot to Grindelwald train station and after running around all day it’s nice to have a decent rest at this tranquil inn. This family run establishment is truly a gem in this wonderful town
Stayed 3 nights in Sep 2023

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
I absolutely loved my stay! There is so much attention to detail and it was just perfect!
Stayed 2 nights in Sep 2023

8/10 Good

Philip Baltunis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is near the train station which was convenient for getting around to other areas. There was a little bit of a steep hill to get up to the hotel but it was only about 100 yards. I chose a single room; it was small but worth the price I paid. The continental breakfast had enough variety for me and all was very fresh. The hosts were very pleasant and accommodating. I would recommend the hotel.
Stayed 4 nights in Aug 2023

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and very helpful owner. BTW, very close to train station. The building has superior construction and is attractive.
Stayed 3 nights in Aug 2023

10/10 Excellent

Hijaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as family in Hotel Caprice, it was fantastic. The views from this place was just stunning, almost unreal. Close to the station, dining and so many Grindelwald attractions and cable car stations, just perfect location. Rooms were clean and convenient. Dining staff was very friendly and caring, gave a family vibe. Reception staff and service can be more friendly and helpful ( especially to tourists who have come from 1000s of miles away to visit their little town). Overall I would do it again in a second! Grindelwald is just a dream town.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dong-eun, Eastern district

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Caprice is located near train station, so very convenient to travelers using train. Room conditions were also very clean, and all the staffs i met were very friendly. View from the restaurant where we could get breakfast was fantastic. There is no elevator like many other hotels in this area, but staff helped to bring up the luggage. In short, everything was goo except for price. You should not compare with hotels in Asia
Stayed 3 nights in Jul 2023

8/10 Good

Assem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our check-in/out experience was bad in this hotel. Our train from Milan to Spiez was late so we missed the last train connecting Spiez with Grindelwald. We had to find a taxi to take us from Spiez to Grindelwald which took us a while. On the way I found an email from the hotel asking if we’re checking in tonight and stating that they will charge an extra 25CHF for each hour we arrive late after 9:00pm for check in. This wasn’t announced anywhere in the rules of the hotel or check-in agreement. While checking out the owner wanted us to pay that amount of money and he didn’t like that I argued about it. At the end when I told him that this rule is not mentioned anywhere, he let it go. Otherwise the hotel was nice. Within Walking distance of the train station and about 3 minutes walk from the city center. You’ll enjoy a very nice view from the breakfast terrace. It’s a family business and the owner was informative and helpful (one night my brother was locked out of his hotel after midnight so he called the property and asked them to open the door for him) The only thing that wasn’t comfortable in our room was one of the mattresses. It was too soft but the one on the other bed was ok.