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4.6 out of 5

"The staff were welcoming and helpful, the food was great. The hotel was right on the beach and just a short walk to shops and bank, a courtesy bus was ... " More

By Refreshed on Thu 18 Oct 2012

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Deluxe Garden View Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Beach Front Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Suite Beach Front

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Pool View Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Pool View Suite Double

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

One Bedroom Beach Front Suite Double

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Bay Gardens Beach Resort and Spa. During your stay, you're just a quick walk from Windward Islands. Free WiFi in public areas, free self-parking and a free area shuttle are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Hi Tide Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Indulge with massages, facials or body wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, parasailing and kayaking
  • Guests have great things to say about the beach and the location
  • Steps from Windward Islands and Splash Island Water Park Saint Lucia
  • Free beach and local-area shuttle service

Bay Gardens Beach Resort and Spa ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay Gardens Beach Resort and Spa

Everyone (1) Couples (2) Family (1) Friends (1)
5 out of 5

Outstanding Hotel and Perfect Wedding Anniversary Getaway

My husband and I celebrated our Silver Wedding Anniversary, we were put in a beautiful suite which was kept spotless, thank you Julianne. We have to thank the manager for taking care of our needs which was done to perfection. We enjoyed our stay and would highly recommend this hotel. Thank you to the friendly helpful staff, Wilbert, Angela and Penny. Spinnakers was a lovely place to eat, snuba diving, zip lining is a must to try as well as the catamaran trip. There is only praise for the Hotel and their staff. The only thing I would say is that you are constantly approached by people trying to make you buy gifts but it is like all other places, if you are firm and if you don't want the item they will leave you alone. We were also approached from a man to offer us a lift, we didn't take it as you are made aware to make sure it is a taxi or local bus and always discuss a price before you except lift in a taxi. This is a beautiful Island and well worth the trip, but we can only again praise this hotel and their staff. Thank you again.

Posted by on 18 Oct 2012

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4 out of 5

Great Holiday Hotel

The staff were welcoming and helpful, the food was great. The hotel was right on the beach and just a short walk to shops and bank, a courtesy bus was provided if wanted We loved our stay here, there's loads to do or you can just chill !

Posted by on 18 Oct 2012

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5 out of 5

Brilliant

Fantastic all the way, cannot say anything more!!!

Posted by on 28 Aug 2012

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4 out of 5

Fabulous beach resort - Rodney Bay

I stayed here for the jazz 2012, fabulous beach front hotel. When I walked into reception, the staff were very friendly, warm and welcoming. As it had been my 40th birthday the staff had laid out a bottle of champagne for me. I was truly touched. The grounds and pool area are well maintained. There's a sense of peace and calm in the resort. The rooms are cleaned and fresh towels everyday. The hotel restaurant and bar are lovely and convenient and the staff are great. A few short steps you're on the famous Reduit beach. I really couldn't have asked for more.

Posted by on 21 May 2012

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5 out of 5
En effet, hotel proche de la plage accueillant et impeccable. Il fait bon y vivre en famille. Tranquillement.

Posted by , from Martinique on 6 Aug 2018

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Comment from Hotel Management

12 Aug 2018 by Guest Experience Manager

Merci pour votre avis. Nous espérons que vous avez apprécié la plage et les nombreux avantages de notre station et vous remercions de votre recommandation.

About the Bay Gardens Beach Resort and Spa

Location Rodney Bay Village, Gros Islet,

Renovations + Closures

The property will be renovating from 11 December 2023 to 1 June 2025 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the hotel will make every effort to minimise noise and disturbance.

All-inclusive Details

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • À la carte meals and snacks included

Activities and facilities/equipment
Land activities

  • Spa facilities

Not included

  • Room service

  • Spa/beauty facilities and services included
  • A la carte dining included
  • Additional service charge accepted
  • Surcharge for bottled wine
  • Room service not included

Property Features

Some rates at Bay Gardens Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bay Gardens Beach Resort and Spa such as a complimentary water park and a children's club. A free manager's reception is offered on selected days. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers an outdoor pool, a children's pool and a hot tub. Self parking is free. This 4-star Gros Islet hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • 1679 sq ft of conference space
  • 156 sq. m of conference space
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception on selected days.

Hi Tide Restaurant – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Seagrapes Beach Bar – This beachfront restaurant specialises in Caribbean cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing nearby
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Rafting on site
  • Ecotours nearby
  • Fitness classes on site
  • Sailing on site
  • Segway rental/tour nearby
  • Boat tours on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Mud bath in spa
  • Hot tub in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Bay Gardens Beach Resort and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Bay Gardens Beach Resort and Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 30 for adults and from USD 12 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Gardens
  • Bay Gardens Beach
  • Bay Gardens Beach Gros Islet
  • Bay Gardens Beach Resort
  • Bay Gardens Beach Resort Gros Islet
  • Bay Gardens Resort
  • Beach Gardens Resort
  • Gardens Beach
  • Gardens Beach Resort
  • Bay Gardens Beach Castries
  • Bay Gardens Beach Hotel Gros Islet
  • Bay Gardens Beach Resort St. Lucia/Gros Islet
  • Bay Gardens Beach Resort
  • Bay Gardens And Spa Gros Islet
  • Bay Gardens Beach Resort and Spa Hotel
  • Bay Gardens Beach Resort and Spa Gros Islet
  • Bay Gardens Beach Resort and Spa Hotel Gros Islet
  • Bay Gardens Beach Resort Spa (All inclusive Optional)

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.