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Coco Palm

3.5 star property

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Photo gallery for Coco Palm

Beach nearby, white sand
Standard Room, Pool View | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Restaurant
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Baywalk Shopping Mall
    ‪8 min walk‬
  • Reduit Beach
    ‪11 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪12 min walk‬
  • Castries (SLU-George F. L. Charles)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Pool View

View from room

Standard Room, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Patio, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Patio, Garden View

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Patio, Pool View

Standard Room, Patio, Pool View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Patio, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Garden View

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

View from room

Suite, 1 King Bed with Sofa bed, Pool View

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxe Swim Up Room

Luxe Swim Up Room | Premium bedding, in-room safe, desk, laptop workspace

Luxe Swim Up Room

  • 31 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Garden View

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Coco Palm

Hotel with free breakfast, near Reduit Beach
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and concierge services are on-site.
Coco Palm offers 83 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Coco Palm gets high marks from our customers. During your stay, you're just a quick walk from Windward Islands. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 11 minutes by foot from Reduit Beach and a 3-minute drive from Rodney Bay Marina
  • Airport pick-up shuttle service available for a fee
Some rates at Coco Palm are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Coco Palm offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Coco Palm. A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking is available.

This 3.5-star Gros Islet hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Coco Palm has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Coco Palm are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 10:00 AM to 8:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 104.00 per vehicle (maximum occupancy 3)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Coco Palm offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Coco Palm Resort St. Lucia/Gros Islet
Coco Palm Gros Islet
Coco Palm Hotel
Coco Palm Hotel Gros Islet
Palm Coco
Coco Palm St Lucia
Hotel Coco Palm
Coco Palm Hotel
Coco Palm Gros Islet
Coco Palm Hotel Gros Islet

Coco Palm Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 367 out of 1006 reviews
Rating 6 - Okay. 111 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Natasha Nicole

Travelled with partner
Liked: Cleanliness, staff & service
It was a decent place to stay for a couple days however if I was to visit longer I definitely would have stayed somewhere else. The bed was very uncomfortable. I also didn’t have a great view but that is most likely because I booked through a 3rd party.
Stayed 3 nights in Nov 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was excellent. The service wad great and the staff were friendly.
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and welcoming hotel
Very much enjoyed our stay. Room was spacious and very clean, staff friendly and welcoming. The food at the onsite restaurant was excellent and we also very much appreciated the bar and the various cocktails we tried. Worth getting to breakfast early if you can because it does get busy later. My only criticism is that the service was variable- from over eager as my drinks were cleared while i was queuing at the breakfast buffet, to slow on a busy evening where our pudding didnt arrive and we had to push for our bill to be presented. Overall though, a really enjoyable stay
Stayed 3 nights in Nov 2024

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Helen

Liked: Cleanliness, room comfort
Great location
Nice hotel, well located within easy walking distance of shops, restaurants and beach. Good breakfast included. Small hotel with no entertainment but disco across the road which was quite noisy if you had a room overlooking the pool.
Stayed 7 nights in Nov 2024

6/10 Okay

Nikeisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy
Stayed 4 nights in Nov 2024

6/10 Okay

Elmara

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
no notifications of current renovation and suitable alternative
Stayed 1 night in Oct 2024

6/10 Okay

Adjoa

Desperately needs attention to detail.
Stayed 3 nights in Oct 2024

8/10 Good

Trasie, University Place

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I stayed at this property when it opened about 15 years ago, it didn’t have a pool. I found it very charming, nice, clean, the staff excellent!! This time the entire screen screamed struggle. Closed hotels, no access to beaches, I pray St Lucia goes gold star and not lose to resentments.
Stayed 2 nights in Oct 2024

6/10 Okay

Danica

Travelled with partner
Liked: Cleanliness, staff & service
I like that everything was in close proximity to me and the staff was very welcoming and friendly but I did not appreciate the last minute notice about the ongoing renovations/construction on the property, I was told about it after I checked in and whilst there it became an eyesore. Also I was not pleased with the tv in my room it kept malfunctioning and the remote would not work. I wanted to go for a night swim but At night, the lighting out by the pool was very dim plus there were no lights at all inside of the pool after being told that the pool will be open 24/7 day and night I believe that at night the lighting in and surrounding the pool should be well lit for safety measures.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, the food was impeccable. The hotel was inviting and staff was very friendly. Everything was clean and looked well taken care of.
Stayed 1 night in Sep 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service
Did not sleep at all there was a winding noise emanating from the room above or opposite. Sounds like a broken ceiling fan.
Stayed 1 night in Sep 2024

10/10 Excellent

Allison

Stayed 7 nights in Jun 2024

6/10 Okay

Airham Ramces

Travelled with family
Disliked: Staff & service
Family stay
This is a nice hotel with maybe the best location. Is sad to see the lack of service. The housekeeper used to come so early to ask to enter to service the room, and never came back. We didn’t see anyone from tours or activities, the service at the pool was totally absent. Breakfast variety is very good and the quality is fine. We didn’t have lunch or dinner on any of our 4 nights.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property recommend eating food from the restaurant morning noon or night, amazing place
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark Anthony, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found it to be a very nice place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Harvey, Halifax

Liked: Cleanliness, amenities
Great place to stay. Nice rooms and a fantastic breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Cherrie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely return. All the staff were exceptional. Location in Rodney Bay was super convenient. Close to restaurants, bars, supermarket and Reduit Beach. Did not have dinner but the local breakfast was fantastic.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tomica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service
Friendly staff and nice breakfast
Stayed 4 nights in Aug 2024

8/10 Good

Cachelle

Liked: Cleanliness
Stayed 5 nights in Jul 2024

8/10 Good

Kemba

Liked: Cleanliness, property conditions & facilities
The staff did not tell us about all of the things that were not included in our all inclusive package.
Stayed 4 nights in Jul 2024

8/10 Good

Perri

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had a garden view suite which located on the 4th floor, it was very clean and has 2 bathrooms and a living room. Friday evening buffet was good and staff were very helpful and attentive. Pros: Very good location in the centre of Rodney bay, breakfast was good with traditional options available Cons: no sliced bread or toaster available for breakfast.
Stayed 4 nights in Jul 2024

8/10 Good

Kristal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ambience was nice very relaxing and comfortable 😌.
Stayed 5 nights in Jul 2024

10/10 Excellent

Linda Eureka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coco Palms is the best kept secret in St Lucia! It is convenient to everything. The food was exceptional it was tantamount to 5 star dining for breakfast, lunch and dinner. The staff friendly, respectful and responsive. Great option for singles, couples, families and group. My family and I needed a quick getaway and this didn't disappoint. Close to beaches, great pools and other experiences. My teenager had a great time and that's worth it for me.
Stayed 5 nights in Jul 2024