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Mystique St Lucia by Royalton

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mystique St Lucia by Royalton

Front of property
Deluxe Suite | Beach/ocean view
Deluxe Suite | Minibar, in-room safe, desk, blackout curtains
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
Reduit Beach, Gros Islet
  • Reduit Beach
    2 min walk
  • Splash Island Water Park Saint Lucia
    3 min walk
  • Baywalk Shopping Mall
    8 min walk
  • Castries (SLU-George F. L. Charles)
    20 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout curtains

Presidential Suite

  • 127 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite

Minibar, in-room safe, desk, blackout curtains

Grand Suite

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Mystique St Lucia by Royalton

Beach spa retreat, walking distance from Reduit Beach
Catch some rays at the beach or spend the day relaxing at Mystique St Lucia by Royalton's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Mystique St Lucia by Royalton offers 95 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

This Gros Islet resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Mystique St Lucia by Royalton's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Windward Islands. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at L'Epicure Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, aromatherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Reduit Beach and 3 minutes on foot from Splash Island Water Park Saint Lucia
Some rates at Mystique St Lucia by Royalton are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mystique St Lucia by Royalton such as an outdoor pool and a fitness centre.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a steam room and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Gros Islet resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
L'Epicure Restaurant – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Mahi's Beach Restaurant – This beachfront seafood restaurant specialises in seafood and only serves lunch. Open daily.
The Mistral – On-site cocktail bar. Open daily.
Le Mirage – This bar is located by the pool. Happy hour is offered. Open daily.
Chic – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mystique St Lucia by Royalton are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 15 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Chic
  • L'Epicure Restaurant
  • Le Mirage
  • Mahi's Beach Restaurant
  • The Mistral

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mystique St Lucia by Royalton

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 15 for children
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The use of drones is not permitted at this property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Rex Resorts
Royal Rex Resorts Gros Islet
Royal Rex Resorts Hotel
Royal Rex Resorts Hotel Gros Islet
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Mystique Royal St. Lucia Resort Gros Islet
Mystique Royal St. Lucia Gros Islet
Mystique Royal St Lucia Gros
Mystique Royal St. Lucia
Mystique Royal St. Lucia Resort Spa
Mystique St Lucia by Royalton Resort
Mystique St Lucia by Royalton Gros Islet
Mystique St Lucia by Royalton Resort Gros Islet

Mystique St Lucia by Royalton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 514 reviews" "
Rating 8 - Good. 148 out of 514 reviews" "
Rating 6 - Okay. 79 out of 514 reviews" "
Rating 4 - Poor. 39 out of 514 reviews" "
Rating 2 - Terrible. 51 out of 514 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gloria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Mystic by Royalton in St. Lucia was extremely disappointing. The resort is below standards, has recently been bought out by Royalton and will be shutting down for demolishing starting August. Old and broken fixtures throughout, indicating a severe lack of maintenance. Walls were moldy and demonstrated water damage. The resort was filthy. The customer service was poor, with unprofessional staff who did not seem to care about guest satisfaction. The food was disgusting and barely edible, far from what you would expect at a resort, overall experience very unpleasant. I would not recommend this resort to anyone seeking a comfortable and enjoyable stay. Rating -0
Stayed 6 nights in Jul 2024

4/10 Poor

Zenobria

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property closing down in a week. Conditions were poor. The price I paid is extremely ridiculous for what I received. I want a partial refund
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay at Mystique. This time I spent more days. At the main restaurant I requested a sprite during lunch, i watched the waitress pass me over & over. I left the restaurant and didn’t receive the drink. I would understand if the restaurant was busy but it wasn’t for her to not serve. The phone lines were down from check in to check out. Thank God I had mins on my cell phone I had to call front desk to request towels that house keeping missed.
Stayed 6 nights in Jul 2024

10/10 Excellent

Frantzlodmahere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff
Stayed 5 nights in Jul 2024

6/10 Okay

De-anne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was really nice and spacious which I truly enjoyed. The hotel overall could use some TLC to upgrade the facilities like the public bathrooms. The food also left a lot to be desired especially for the price that was charged. The staff was very friendly and welcoming but that would not be enough to get me to stay there again.
Stayed 4 nights in Jun 2024

2/10 Terrible

Ashish

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no maintainence in the property and the property staff were unprofessional
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches in the room. Food is so-so. No AC near the bed. Anyway it’s closing in July.
Stayed 7 nights in May 2024

10/10 Excellent

Shadae Lashonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deff need transport it’s a hour and a half from airport
Stayed 3 nights in Apr 2024

10/10 Excellent

Chandra Kant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Apr 2024

2/10 Terrible

Roula

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
THE STAFF AT RECEPTION ARE RUDE AND UNACCOMMODATING. IT TOOK ME 4 HOURS TO CHECK IN AND THEY CHARGED UNREASONABLE AMOUNT TO ADD ON A GUEST AND THEY SAID THAT IT WAS NOT ALL INCLUSIVE PACKAGE WHICH IS WHAT I THOUGHT I HAD PAID FOR! THE ROOM IS RUN DOWN AND THEY PLAN TO DEMOLISH THE PROPERTY IN 4 MONTHS. THE ROOM’S GLASS DOOR TO THE BALCONY DID NOT LOCK AND THEY NEVER FIXED IT! THE BEACH WAS NICE BUT THE WATER WAS NOT CLEAR! THEY NEED NEW FRONT DESK STAFF AND MANAGEMENT! THEIR LACK IF CARE AND CONCERN WAS TERRIBLE. FRONT DESK STAFF: GRETA/JULIA. ELIJAH SEEMED TO CARE BUT WAS POWERLESS TO DO ANYTHING AND DISAPPEARED FOR LONG PERIODS OF TIME!
Stayed 3 nights in Mar 2024

6/10 Okay

Marla K.

Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Kenneth

Liked: Cleanliness
It does have a very nice beach.
Stayed 6 nights in Mar 2024

10/10 Excellent

Cerasela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a beautiful beach and the grounds are immaculate. We had a great stay!
Stayed 9 nights in Mar 2024

4/10 Poor

Zachery Christopher, Cobourg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful but the hotel is a dump with terrible food and no entertainment. Thankfully it is being torn down in a few months.
Stayed 7 nights in Mar 2024

4/10 Poor

Mario

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the catfish of all hotel stays. If you are looking for the resort in the pictures, you won’t find it at this hotel. The rooms are from the 1920’s- completed with a clean line of mold on their shower curtains. Not to mention the toilet we had to keep fixing to make the water stop running. They have 1 restaurant at night that is only open 4 nights a week. The buffet is subpar. Mahi’s is a tiny shack open for lunch and was the only decent food. The staff was friendly. We tried to leave after night one but there were no openings at the 5 other resorts we attempted to book. Completely disappointed in the product we were sold vs what we actually got- not to mention for the money we paid.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Dmytro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away Old property with untrained personal One restaurant with limited selection, Flies at buffet. Worst all inclusive hotel I ever booked
Stayed 1 night in Feb 2024

2/10 Terrible

Blinera

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

2/10 Terrible

Dmytro

Travelled with family
We pay premium for this vacation Do not treat this hotel as all inclusive hotel Third class hotel with untrained and unwilling to work personal. Flies at buffet area, one restaurant that you need to book every day for dinner with limited selection Every day was something wrong: when we arrived bell boy bring us to dirty room that takes them another hour to clean up, another day they just skip cleaning our room an we get new towels only at 7 pm No premium drinks, only cheap local staff. If you really want not to ruin your vacation stay away from this place
Stayed 6 nights in Feb 2024

2/10 Terrible

Noah

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2024

2/10 Terrible

Mel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not recommend
My husband and I just returned from an 8 night stay and wanted to leave on day 2. The positive… the staff was wonderful and so helpful, we can’t say enough about the people. The beach was beautiful and is where we spent a majority of our time. Get up early to ensure you get an umbrella - it’s worth it! The negative….the resort was falling apart. We had water dripping from the ceiling (we were on the first floor), no hot water on night 2 and no cold water on night 8. We had to move rooms as did a few of the other guests we happened to meet. Some rooms are more updated than others. The food was absolutely horrible and they never changed the menu. We gave up on the all inclusive and went off the property for every meal. I would not recommend this place for anyone who feels like good food and quality wine are a key aspect of a good vacation.
Stayed 8 nights in Feb 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful beach, good buffet, excellent balcony on ocean front, rooms need a little sprucing up, no TV in bedroom
Stayed 5 nights in Feb 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well kept. Loved the pool and swim up bar.
Stayed 6 nights in Jan 2024

2/10 Terrible

Trevor

Stayed 3 nights in Feb 2024

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great resort. The food and drinks were great! Only complaint is the resort lost all water on the last day and no one could shower or flush toilets.
Stayed 4 nights in Jan 2024