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Hotel Kristall

4.0 star property

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Photo gallery for Hotel Kristall

Property grounds
Exterior
Family Room, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains
Exterior
Sauna, hydrotherapy

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Unterbergstraße 12, Grossarl, 5611
  • Hochbrandbahn
    ‪5 min walk‬
  • Panoramabahn Großarltal 1
    ‪11 min walk‬
  • Liechtenstein Gorge
    ‪22 min drive‬

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Family Room, Non Smoking

  • 40 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Non Smoking

Family Room, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Non Smoking

  • 40 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Family Studio (Kritall Erker)

Family Studio (Kritall Erker) | Premium bedding, minibar, in-room safe, blackout curtains

Family Studio (Kritall Erker)

  • 40 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, blackout curtains

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Studio, 1 Bedroom, Mountainside

Premium bedding, minibar, in-room safe, blackout curtains

Standard Studio, 1 Bedroom, Mountainside

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, Non Smoking (Groundfloor)

Basic Double Room, Non Smoking (Groundfloor) | Premium bedding, minibar, in-room safe, blackout curtains

Basic Double Room, Non Smoking (Groundfloor)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Superior Double Room, Non Smoking

  • 32 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Double Room, Non Smoking

  • 22 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Double Room, Non Smoking, Mountain View

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Studio

Superior Studio | Premium bedding, minibar, in-room safe, blackout curtains

Superior Studio

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, blackout curtains

Family Room

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Non Smoking, Mountain View

Superior Double Room, Non Smoking, Mountain View | Premium bedding, minibar, in-room safe, blackout curtains

Superior Double Room, Non Smoking, Mountain View

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, blackout curtains

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Kristall

Hotel in Grossarl with full-service spa and sauna
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services and free use of bicycles.
Hotel Kristall offers 34 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Grossarl hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at Hotel Kristall, you're just a quick walk from Grossarltal Ski Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages or hydrotherapy at Sauna
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • Steps from Grossarltal Ski Resort and 5 minutes on foot from Hochbrandbahn
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Kristall offers its guests a full-service spa, a sauna, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and an arcade/games room are also featured at Hotel Kristall. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Sauna
  • Segway rentals/tours
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8 AM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.85 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 13 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Kristall Grossarl
Kristall Grossarl
Hotel Kristall Hotel
Hotel Kristall Grossarl
Hotel Kristall Hotel Grossarl

Hotel Kristall Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 38 out of 42 reviews
Rating 8 - Good. 3 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was super nice, great hosts, great breakfast and very good dinner
Stayed 1 night in Apr 2019

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in the Alps
This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
Stayed 1 night in Jun 2018

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and a great hotel
Is was a wonderful and worm hotel, the staff was very friendly and the food was great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel
The location of this hotel is great. It's settled beautifully amongst mountains with horses and cows in the meadow in front. Sits evenly between Eagles Nest and Salzburg. The only one downside was the beds are very hard.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk vistelse!
Mycket bra och prisvärt boende (superior dubbelrum) med mycket trevlig och hjälpsam personal. Allt var utomordentligt bra - stort bekvämt rum med bra förvaringsutrymmen för både kläder och toalettartiklar, balkong, litet kylskåp på rummet, trevligt spa med olika bastumöjligheter på hotellet. Särskilt den fina och varierande frukosten kan lyftas fram. Vidare kan nyttjandet av halvpension rekommenderas - väl tilltagen middag med goda valmöjligheter som gjorde detta mycket prisvärt. Hotellet är placerat strax utanför Grossarl, ca 10 min promenad från en stormarknad (Billa) och ca 15 min till utomhhusbad med en rutschbana och ett litet hopptorn. Inom 10 min promenad finns även två linbanor som tar dig upp till närliggande bergstoppar.
Stayed 10 nights in Jul 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Dieter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, toller Service und Personal. Sehr gutes Frühstück.
Stayed 1 night in Feb 2024

10/10 Excellent

Niels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel
3 nice skiing days with 2 calm nights in the hotel. Great sauna area.
Stayed 2 nights in Feb 2024

8/10 Good

Bernhard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein super schöner Urlaub! Lediglich an Silvester war es etwas fad (keine Party, kein Tanz, kein Programm). Super nettes Personal!!!!
Stayed 7 nights in Dec 2023

10/10 Excellent

Anna Katharina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur toll!
Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Stayed 1 night in May 2022

10/10 Excellent

Anna Katharina

Stayed 1 night in Oct 2021

10/10 Excellent

Romana

Liked: Cleanliness, staff & service
Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Stayed 3 nights in Sep 2020

10/10 Excellent

Gerhard, Wartberg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Stayed 4 nights in Sep 2020

10/10 Excellent

Norbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanderurlaub
War alles sehr zufriedenstellend
Stayed 7 nights in Sep 2019

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og god service.God frokost med reservert bord. Hotellet har en fantastisk beliggenhet.
Stayed 1 night in Jul 2019

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, ruhig gelegenes Hotel nur weniger Meter von der Piste entfernt. Qualitiv hochwertiges Essen. Personal sehr zuvorkommend und überaus hilfsbereit.
Stayed 5 nights in Jan 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel in montagna
Hotel con ottimo livello di servizi in generale, bell'area wellness, ottima colazione e cena, camere molto curate e pulite. Gestione familiare molto efficiente. Ottima la localizzazione e il rapporto qualità/prezzo. Altamente consigliato
Stayed 1 night in Jan 2019

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Fred, Brussel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmant hotel en niet te groot
Hotel gunstig gelegen. Niet te groot. Kamers mooi en ruim. Voltallig personeel zeer vriendelijk. Goed en gevarieerd ontbijtbuffet. Avondmenu (verschillende gangen) zeer verzorgd en lekker !
Stayed 14 nights in Aug 2018

8/10 Good

Wilma, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
neu renoviert, sehr geschmackvoll
Service wird ganz groß geschrieben! Auch das Essen war sehr gut und abwechslungsreich
Stayed 7 nights in Sep 2018