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Hotel De Ville

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel De Ville

City view from property
Exterior
Exterior
Individually furnished, cots/infant beds, free WiFi, bed sheets
Land view from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
RUE DU BOURG 29, Gruyeres, 1663
  • Tourist Office in Gruyeres
    1 min walk
  • HR Giger Museum
    1 min walk
  • Castle of Gruyeres
    3 min walk
  • Bern (BRN-Belp)
    63 min drive

Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | Individually furnished, cots/infant beds, free WiFi, bed sheets

Classic Double Room, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually furnished, cots/infant beds, free WiFi, bed sheets

Deluxe Double Room

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

View from room

Superior Apartment

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually furnished, cots/infant beds, free WiFi, bed sheets

Deluxe Double Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Individually furnished, cots/infant beds, free WiFi, bed sheets

Deluxe Quadruple Room

  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen

Deluxe Apartment

  • 70 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hotel De Ville

Hotel in Gruyeres with a restaurant
A restaurant, a meeting room and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include ATM/banking services and a banquet hall.
Hotel De Ville offers 12 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel De Ville, you're just a quick walk from Tourist Office in Gruyeres. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a meeting room, a lift and a terrace
  • On-site recreation includes helicopter/aeroplane tours, bicycles to rent and a playground
  • Steps from Tourist Office in Gruyeres and HR Giger Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. Hotel De Ville also features a terrace, express check-in, and an ATM.

This 3-star Gruyeres hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 6:00 PM (CHF 10 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 per person
  • A restaurant

Family friendly

  • Cot (surcharge)
  • Playground

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per accommodation, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cots (infant beds) are available for CHF 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 per person
  • Nearby parking fee: CHF 10 per day (492 ft away; open 8:00 AM to 6:00 PM)
  • Pet fee: CHF 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Ville GRUYERES
Hotel Ville GRUYERES
Hotel Hotel de Ville GRUYERES
GRUYERES Hotel de Ville Hotel
Hotel de Ville GRUYERES
Ville GRUYERES
Hotel Ville
Ville
Hotel Hotel de Ville
Hotel De Ville Hotel
Hotel De Ville GRUYERES
Hotel De Ville Hotel GRUYERES

Hotel De Ville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 74 reviews" "
Rating 8 - Good. 26 out of 74 reviews" "
Rating 6 - Okay. 6 out of 74 reviews" "
Rating 4 - Poor. 2 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
We had and absolutely amazing day and stay
Stayed 1 night in Jun 2024

6/10 Okay

lina

Travelled with family and small children
No air conditioning - made our stay uncomfortable at night. Very expensive for what it was.
Stayed 2 nights in Jun 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with beautiful view!
Stayed 1 night in May 2024

10/10 Excellent

Theodoros

Stayed 1 night in May 2024

8/10 Good

Jordan, Simi Valley

Travelled with partner
It was just unfortunate that everything else in the town was pretty much closed while we were there.
Stayed 1 night in Mar 2024

8/10 Good

Sherif

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, very friendly staff and good restaurant. Slightly outdated room but it’s a medieval town after all!
Stayed 3 nights in Dec 2023

10/10 Excellent

Danielle, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so lovely, every one of them! The hotel is central, quaint and clean. I would stay again for sure.
Stayed 1 night in Dec 2023

10/10 Excellent

Luiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Anthonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Raymond, Kings Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and view from the room was amazing! The food in the restaurant was outstanding. The location couldn't be better. The staff was very friendly and helpful.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, helpful friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Sameer Baig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed stay in this hotel. Its location offers great advantage, all tourists attractions are at walkable distance from here ( literally 2-5 mins walk for all important locations). Bust stop is also 10 mins walk, which further connects you with train station, overall connectivity of this hotel is good with rest of the places in Switzerland. Its good for family stay. Restaurant is also good. Breakfast was also good.
Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Packed our things and moved our room! Horrible!
The Hotel De Ville is beautiful and located in an absolutely prime location. Unfortunately it is mostly a restaurant with some rooms- we had to find a busy waitress to check us in. She got us our key and pointed us to our room. It was lovely! Very picturesque with a lovely view. We partially unpacked, changed clothes, and set off to explore Gruyeres and came back three hours later to find other guests coming out of our room!! After speaking with them (they were very friendly) we realized that there had been a mix up with the rooms. Someone from the hotel (without notifying us- they did have our phone number and email) went in our room, put our things in our suitcases, and moved all of our things to a different room without telling us. We went right down and found the same busy waitress who casually told us that there had been a mistake with the rooms and gave us a new key to the room where they had moved all of our belongings. It was a bit of a disaster and left us not feeling very safe or welcome for the rest of our stay. The rooms were nice enough, the location was gorgeous, but the staff member we dealt with was horrible and we still can’t believe they packed up our belongings and moved us to a different room without even trying to contact us. Worst hotel experience I have ever had. And they did nothing to try to make it right.
Stayed 1 night in Jun 2023

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place
Stayed 1 night in May 2023

10/10 Excellent

Ana luiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely! Property was amazing too, super clean, delicious breakfast and spacious room. Best location too ! On the middle of the only street in the village! 🧡♥️💜
Stayed 1 night in Jan 2022

2/10 Terrible

Maximilian

Stayed 1 night in Dec 2021

8/10 Good

André

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and rooms were nice and clean. Location of hotel in center of old Gruyères is beautiful. Fondue at restaurant was real good. Two points could be improved: automatic lighting in stairs leaves a few dark areas which constitute a safety hazard, particularly for older people like me, I felt disoriented a few times; the house flies were too present in the restaurant. Despite that, we highly recommend.
Stayed 1 night in Oct 2021

8/10 Good

Guest11, St. Louis

Liked: Cleanliness, staff & service
Disliked: Amenities
If you want a quite place to relax this is great. The view of the mountains are great. The staff are great. This is a hotel in a small tourist village. Far from everything. Although the village has tourist shops. Probably for skying tourists. It is not meant to spend time in the room. It has only one hard wood chair which is very uncomfortable. There is no good place to plug in the fridge. No drinks are provided. There is no coffee machine in the room. I loved the restaurant chef. very friendly & kind.
Stayed 11 nights in Jan 2020

6/10 Okay

Olivia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I paid CHF 30.- for two little kids for breakfast and the owner made me pay twice for the stay and didn't refund me the right amount of money :( other than that, it was nice.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Zimmer Top - Empfang ausbaufähig
Zimmer top. Leider war der Empfang etwas verhalten - fehlende Reseption - „Herzlich Willkommen Kultur“ ist ausbaufähig
Schlafzimmer im 2. Stock des Zimmers
Badezimmer
Hotel von aussen
Stayed 1 night in Jul 2024

10/10 Excellent

Thawat

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

veronique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rosilyn

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Need to renovate the bathroom room especially the shower.
Stayed 1 night in Jun 2024

10/10 Excellent

Geneviève

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et efficace, belle chambre, emplacement idéal
Stayed 1 night in Jun 2024

6/10 Okay

Maria

Travelled with family
Había animales que le picaron a mi hija.
Stayed 1 night in Nov 2023