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City Express Plus by Marriott Guadalajara Providencia

3.0 star property

Choose dates to view prices

Photo gallery for City Express Plus by Marriott Guadalajara Providencia

Property amenity
Reception
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1520 Av. de las Américas Country Club, Guadalajara, JAL, 44610
  • Minerva Roundabout
    ‪3 min drive‬
  • US Consulate General Guadalajara
    ‪5 min drive‬
  • Andares Shopping Center
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Terrace

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Terrace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Terrace

Room, 2 Double Beds, Terrace | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Terrace

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

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About this property

City Express Plus by Marriott Guadalajara Providencia

Hotel with free breakfast, near US Consulate General Guadalajara
Along with a 24-hour business centre, this smoke-free hotel has concierge services and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
City Express Plus by Marriott Guadalajara Providencia offers 150 air-conditioned accommodations with a safe and an iron/ironing board. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include a shower.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at City Express Plus by Marriott Guadalajara Providencia, you're just a quick walk from Punto Sao Paulo Shopping Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute drive from Minerva Roundabout and a few minutes from Basilica de Zapopan
Public spaces have free WiFi. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. The business-friendly City Express Plus by Marriott Guadalajara Providencia also features concierge services, dry cleaning/laundry services, and a lift. Free self parking is available.

This 3-star Guadalajara hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

City Express Plus Guadalajara Providenci
City Express Plus Guadalajara Providencia
City Express Plus by Marriott Guadalajara Providencia Hotel

City Express Plus by Marriott Guadalajara Providencia Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 191 reviews
Rating 8 - Good. 47 out of 191 reviews
Rating 6 - Okay. 22 out of 191 reviews
Rating 4 - Poor. 5 out of 191 reviews
Rating 2 - Terrible. 13 out of 191 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Stayed 2 nights in Nov 2024

8/10 Good

Christine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be good to have bottled water available 24/7
Stayed 1 night in Nov 2024

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guadalajara
It was, Continental breakfast was perfect
Stayed 3 nights in Nov 2024

10/10 Excellent

Francisco

Stayed 1 night in Nov 2024

8/10 Good

Pia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very clean place to stay with great service. The free continental breakfast is good enough to start your day. Hotel is located on a busy road with often heavy traffic, so need to take Ubers or walk a bit to get anywhere nice.
Stayed 4 nights in Nov 2024

8/10 Good

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , and the hotel is brand new! I would stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Hector

Stayed 3 nights in Sep 2024

6/10 Okay

Gabriel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Needs more attention to providing the right room
Reception gave me the wrong room , when I opened the door there was someone else
Stayed 1 night in Sep 2024

2/10 Terrible

Jose

Stayed 1 night in Aug 2024

4/10 Poor

Raul

Business traveller
Disliked: Staff & service
Motel chain acquired by Marriott. Only has the Marriott name, but they’re not familiar with Marriott benefits and/or policies. Front desk staff doesn’t speak English. Hotel is a decent 3 star hotel in a great location, but overcharges by using the name Marriott.
Stayed 1 night in Aug 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When closing my room door I discovered that applying a small amount of pressure to the “closed and locked” door resulted in it opening easily. I informed the front desk and I was told maintenance would check it out. I returned to my room late evening only to discover nothing had been done. So much for safe and secure accommodations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Salvador

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Javier Anuar, Orlando

Stayed 1 night in Jul 2024

8/10 Good

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ana Sofía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't spend much time in the property as I was traveling for business, but it was clean and neat.
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresita

Stayed 1 night in Apr 2024

6/10 Okay

Brian

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great rest
very confortable
Stayed 1 night in Apr 2024

4/10 Poor

Marco

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Awful experience. Surprised about this Marriot property. I checked in 7.27pm on Wednesday 04/03. Got room 221, and first thing I do getting into the room is use the restroom and take a pee… try to flush toilet and it was already clogged… my wife can’t use it now. Ok let’s call front desk! Phone in the room has no cord… crap! ok let’s walk back to front desk and tell them about the 2 issues: toilet and phone. I would expect a new room by now but they said a maintenance worker is on the way… ok we are back into the room 221 and 5mins later maintenance guy comes connects a cord to the phone and tries to unclog toilet with no luck even after trying for a while, again I would expect a quick reaction from Marriot team and get a new room, but no I’m told to wait and they will be back and let me know … 25 mins later no one has contacted us, I decide to pack my stuff and make a show at the lobby while other customers look at me as I make my rant to the lady in front desk. She doesn’t really care much looks unbothered and told me to speak with manager who is another lady that shows off minutes later. This new lady ‘Fatima’ tells me ‘oh your issue hasn't been solved yet?’… really? What kind of weird world and communication issues does this hotel staff has??? Finally she gets me a new room and a courtesy breakfast… total 50minutes to get a working room, nice record!

10/10 Excellent

Lorena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo perfecto
Stayed 1 night in Mar 2024