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HG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HG Hotel

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Plaza Galerias Guadalajara Shopping Center
    9 min walk
  • Metropolitan Park
    18 min walk
  • La Gran Plaza Fashion Mall
    5 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    34 min drive

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

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About this property

HG Hotel

Hotel connected to a shopping centre in Zapopan with free valet parking
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a 24-hour business centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
HG Hotel offers 75 accommodations with a safe and a hairdryer. Rooms open to balconies. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at HG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Plaza Galerias Guadalajara Shopping Center. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at THE88BISTRO
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a playground and archery
  • Just a 2-minute drive from Plaza Galerias Guadalajara Shopping Center and 6 minutes from Akron Stadium
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A 24-hour health club, a terrace, and tour/ticket assistance are also featured at the business-friendly HG Hotel. Self parking and valet parking are free.

This 4-star Zapopan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:00 AM to 1:00 PM and at the weekend from 8:00 AM to 1:00 PM.
THE88BISTRO – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; MXN 180 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • THE88BISTRO

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 559
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 559

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180 to 180 for adults and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 300 per vehicle (one way)
  • Early check-in fee: MXN 559 (subject to availability)
  • Late check-out fee: MXN 559 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
HG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

HG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews" "
Rating 8 - Good. 263 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 29 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Má. Guadalupe

Travelled with family
Stayed 1 night in Jun 2024

8/10 Good

TERESITA CARMEN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have stayed at this property many times while visiting family. It is always super clean an the staff is always friendly. I miss having the restaurant open, it is a bit inconvenient having to leave the hotel to get coffee in the morning. Although coffeemaker and coffee are provided in the room, its not the same. I was encouraged at seeing the final touches being implemented for the re-opening of the restaurant. Also, a refresh to the rooms may be needed soon. In general this is a very comfortable, clean, and convenient property.
Stayed 7 nights in Jun 2024

10/10 Excellent

Gerardo

Stayed 1 night in Jun 2024

8/10 Good

Jose G

Stayed 1 night in Jun 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hector

Stayed 1 night in Apr 2024

2/10 Terrible

Sugey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Use to stay here before now it just not in good conditions. I had 2 baby’s an the lady put me in the 5th floor with none working elevators an luggage .

8/10 Good

Emilio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Falta servicio de restaurante
Buena estancia solo que no cuenta con servicio de restaurante
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Stayed 2 nights in Mar 2024

6/10 Okay

Erick

Stayed 4 nights in Mar 2024

10/10 Excellent

Mario, Brea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The girl at registration went out of her to help with a problem I had. Why needs to improve is the restaurant. The menu is very limited.
Stayed 1 night in Mar 2024

6/10 Okay

Clara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jorge

Stayed 1 night in Feb 2024

8/10 Good

juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno no lo incluye y es caro, no hay opciones de comida en la noche.
Stayed 2 nights in Mar 2024

10/10 Excellent

Octavio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and quiet place. Fair prices too!
Stayed 4 nights in Feb 2024

8/10 Good

Solia

Travelled with group
Liked: Staff & service, room comfort
Good
Great location. Short walk to a mall. A little run down. Overall is good for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty convenient to walk to the mall and a lot of stores near by.
Stayed 2 nights in Feb 2024

8/10 Good

benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an ok experience, lack of amenities it woud be great if they had an ice machine and didn’t have to come down to the lobby every time to get to the lower fellow to get your car. Bed is very comfy do and clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Arnulfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient to me. Is a safe area and is on my way home.
Stayed 1 night in Feb 2024

4/10 Poor

Tulio c

Stayed 1 night in Jan 2024

8/10 Good

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine
Stayed 3 nights in Dec 2023

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely return