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HVH by Yaxché

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for HVH by Yaxché

Reception
Interior entrance
Interior entrance
Interior entrance
Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
596 Avenida Juárez, Guadalajara, 44100
  • Plaza de Armas
    ‪7 min walk‬
  • Guadalajara Cathedral
    ‪8 min walk‬
  • Degollado Theater
    ‪13 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Hotel Plaza Genova Centro

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1004)
The price is €33
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hotel Plaza Genova Centro

About this property

HVH by Yaxché

Hotel with free parking, a quick walk to Guadalajara Cathedral
This smoke-free hotel features 24-hour room service, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
HVH by Yaxché offers 48 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a rainfall showerhead and hairdryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of HVH by Yaxché's central location. During your stay, you're just a quick walk from Guadalajara Cathedral. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the local sightseeing
  • 8 minutes by foot from Guadalajara Cathedral and a 2-minute drive from US Consulate General Guadalajara
As a guest of HVH by Yaxché, you'll find tour/ticket assistance, concierge services, and laundry facilities. A computer station is on site and WiFi is free in public spaces. The business-friendly HVH by Yaxché also features dry cleaning/laundry services, 24-hour room service, and a television in common area. Free self parking is available.

This 3-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 4:00 AM to 1:00 PM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 100 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 120 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Front desk staff will greet guests on arrival.

Property is also known as

HVH by Yaxché Hotel
HVH by Yaxché Guadalajara
HVH by Yaxché Hotel Guadalajara

HVH by Yaxché Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 781 reviews" "
Rating 8 - Good. 164 out of 781 reviews" "
Rating 6 - Okay. 72 out of 781 reviews" "
Rating 4 - Poor. 21 out of 781 reviews" "
Rating 2 - Terrible. 33 out of 781 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Cesar

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It wasn’t so much the employees as much but more the way it’s structured it echos like crazy so when people talk in hall it amplifies also but when it came to employees they knock on doors to ask if service is wanted and it’s loud. Over all place is ok no coffee in rooms but they have a coffee machine so that made no sense. Over all I don’t recommend it
Stayed 4 nights in Oct 2024

6/10 Okay

ALEJANDRO

Travelled with partner
Liked: Staff & service
The rooms don’t have microwave or fridge.
Stayed 3 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping, dinning, bars are super near.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose Refugio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the central zone of the city. It is less than 10 minutes walking to the major tourist sites and subway system in the central. There are many restaurants and department stores, The staff are very friendly and the hotel room is clean and comfortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Rogelio Cruz De La

Travelled with partner
Liked: Cleanliness, staff & service
The property was close to a lot of things and areas. Transportation was easy and accessible-train bus taxi The room and bathroom space were clean and bright. The hallways had sensor lights that would just go dark and sometimes when you get to your room the light would go out and it’s completely dark and not pleasant. They need to fix the 1st floor hallway lights. Additionally, the staff was always available and very pleasant. Bed was comfortable and ladies did an excellent job of cleaning everyday and ensured clean towels and toiletries. Overall good value for your money.

8/10 Good

Alonso

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo, Moreno Valley

Travelled with family
Excellent location service clean staff and customer service
Stayed 1 night in Oct 2024

8/10 Good

Alma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desafortunadamente el aire acondicionado no era suficiente para enfriar los cuartos, reservé 3 porque todo es de cristal y el Sol calienta demasiado el Cuarto, no todos tienen una silla solo camas, algunas cadenas de los cuarto estaban quebradas y no me la arreglaron y su restaurant no estaba abierto todo el tiempo. Pero el Área es en el Centro de la. Ciudad caminando puedes llegar a la catedral y hay muchos negocios alrededor, quizás un poco más de entretenimiento a sus empleados ayudaría más para que ellos puedan proveer mejor servicio al cliente. El precio muy accesible y la limpieza de los ciertas muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Marvin

Stayed 1 night in Sep 2024

10/10 Excellent

Jose Refugio

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience!
Stayed 3 nights in Oct 2024

8/10 Good

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staffs. Convinient location for going to the historical centre. I had only the problem was that room key often didn't work and had to go to the front desk.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This telatively new hotel is conveniently located within a short walk to the plazas of the historic center of Guadalajara. All of the staff is friendly, helpful and professional. The entire hotel is very clean and the rooms are spacious. I especially appreciated the in-room coffee, the abundant hot water and a great air conditioner.
Stayed 15 nights in Sep 2024

8/10 Good

Sergio G De Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el lugar está cerca de todo! Solo que los cuartos muy pequeños
Stayed 4 nights in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Been staying here several times and it has improved after each time I have stayed there. The rooms are cleaned everyday and the clean bedding and towels replaced everyday. The hotel seems to be in a area were it may be unsafe at night so Ubers are recommended. During the day many option to eat and dine. The hotel is close to the downtown cathedral and to other important downtown tourist attractions which is a plus. The only issue was with the elevator that was out of services for couple days and made it inconvenient to go up to the 4th floor. The elevator was not serviced immediately on the same day but waited till next day to be serviced. I’ve never used the restaurant so I have no comment. The value for the hotel stay is good and the room is clean so those are the reasons for returning to this centric and convenient hotel.
Stayed 5 nights in May 2024

8/10 Good

William

Great location. Clean comfortable room. Thumbs up
Stayed 3 nights in Sep 2024

8/10 Good

saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue excelente!
Stayed 2 nights in Sep 2024

6/10 Okay

Claudia

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Muy buena locacion, lo que no me gusto el agua salia de color cafe, definitibamente el agua estaba contaminada, la regadera no estan en muy buenas condiciones me tarde en banarme 4 veces mas que lo normal.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Refugio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greet customers services
Stayed 3 nights in Sep 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service. Great installations. And very centric !!
Stayed 1 night in Sep 2024

8/10 Good

JOSE

Liked: Staff & service
The hotel itself looks inviting, the staff was very friendly and helpful. There were a couple of things that I did not like. 1) the elevador sounded like it was going to break down at any time. 2) the walls are paper thin, my neighbors had kids and I could hear them, you can hear the music from a near by bar, I could even hear my neighbors taking a shower 3) the shower head was the worst I’ve ever seen, it sprayed water in all directions except on me, it would take me 3 times the amount of time to shower than normal.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marla Lizeth, Yuma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property and convenient walking distance to many places downtown Guadalajara.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this hotel before. I keep coming back because it is well located. Great service and great price.
Stayed 8 nights in Aug 2024