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Hard Rock Hotel Guadalajara

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Designer store
Building design
Lobby
2 bars/lounges, poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Spa
  • Pool
  • Bar
  • Gym

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • La Gran Plaza Fashion Mall
    12 min walk
  • Plaza Galerias Guadalajara Shopping Center
    3 min drive
  • Autonomous University of Guadalajara
    4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    35 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, soundproofing

Superior Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property

Hotel Riu Plaza Guadalajara

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (3712)
The price is €146
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hotel Riu Plaza Guadalajara

About this property

Hard Rock Hotel Guadalajara

Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Guadalajara. During your stay, you'll be connected to the convention centre and just a quick walk from National Chamber of Commerce. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, hot stone massages or body wraps at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Minerva Roundabout and 5 minutes from Expo Guadalajara
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Sessions – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Hard Rock Hotel Guadalajara offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1196 out of 1740 reviews" "
Rating 8 - Good. 273 out of 1740 reviews" "
Rating 6 - Okay. 139 out of 1740 reviews" "
Rating 4 - Poor. 72 out of 1740 reviews" "
Rating 2 - Terrible. 60 out of 1740 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Stayed 2 nights in Aug 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the staff . Everybody was very attentive and helpful
Stayed 4 nights in Sep 2024

4/10 Poor

Hector Ignacio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilia, San Leandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 11 nights in Aug 2024

8/10 Good

jacob christopher, Fort Myers

Stayed 3 nights in Aug 2024

6/10 Okay

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was great except for the Hard Rock bar. We spent a lot of money there from Thursday til Sunday. Management was not very accommodating with putting on american football on opening weekend. Ruined the rest of our stay there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lucio Jimenez

Travelled with family
The staff
Stayed 5 nights in Aug 2024

6/10 Okay

Maria C

Travelled with family
Our experience was not that great we had problems with the safe in our room cleaning of the room was not do to the best no ice machine on the floors very inconvenient to call for ice ever time we wanted ice pool was twice not allowed to us because the where cleaning and doing stuff vet bad service at pool side also elevators took for every to get to lobby from floors
Stayed 6 nights in Sep 2024

10/10 Excellent

levi

Travelled with family
Liked: Amenities
Stayed 6 nights in Sep 2024

10/10 Excellent

German

Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Carmen Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean ! The only bad thing is that they close pool at 7 pm.
Stayed 4 nights in Aug 2024

10/10 Excellent

Doris

Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar limpio y comodo.
Stayed 3 nights in Aug 2024

6/10 Okay

Ruth

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Orlando

Business traveller
Liked: Property conditions & facilities
Needs to improve.
Stayed 1 night in Aug 2024

10/10 Excellent

Ever

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel, rooms are big, with good view to the city, personal are nice and professional
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, Franco was super helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool hotel! Great environment
Stayed 1 night in Aug 2024

8/10 Good

Alonso, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff in hard rock hotel are super professional and welcoming. We have stayed there multiple times and we always have an amazing time.
Stayed 2 nights in Aug 2024