I would like to share my experience during my recent three-night stay. Unfortunately, the stay did not meet the level of comfort and cleanliness I had expected. Upon arrival, I noticed hair on the shower wall, and the blanket provided had visible hair from previous guests, which gave the room an unsanitary feel.
Additionally, the room temperature was uncomfortably hot, and I was surprised to learn that guests were unable to adjust it. This important detail was not disclosed on the hotel’s website, which would have allowed me to make a more informed decision prior to booking.
When I raised these concerns with the reception staff, I found they were unable to provide a resolution. While they were courteous, the lack of effective support left me disappointed.