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Hotel Casino Plaza

3.5 star property
VIP Access

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Photo gallery for Hotel Casino Plaza

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Terrace/patio
TV
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Pedro Moreno No.726, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪9 min walk‬
  • Degollado Theater
    ‪14 min walk‬
  • Avienda Chapultepec
    ‪18 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Double Room, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Single Room, Non Smoking

Executive Single Room, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Single Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Single Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Casino Plaza

Hotel with free valet parking, a short walk to Guadalajara Cathedral
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business centre and conference space.
Hotel Casino Plaza offers 65 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casino Plaza. During your stay, you're just a quick walk from Guadalajara Cathedral. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Los Alcatraces
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Guadalajara Cathedral and a 2-minute drive from Avienda Chapultepec
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Casino Plaza. Free valet parking is available.

This 3.5-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:30 AM.
Los Alcatraces – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 189 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Alcatraces

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 43 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casino Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 190.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 189 for adults and from MXN 170 for children
  • Rollaway bed fee: MXN 190.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casino Plaza
Casino Plaza Guadalajara
Hotel Casino Plaza
Hotel Casino Plaza Guadalajara
Plaza Hotel Guadalajara
Hotel Casino Plaza Hotel
Hotel Casino Plaza Guadalajara
Hotel Casino Plaza Hotel Guadalajara

Hotel Casino Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel run by young and super friendly people, rooms are impeccable, spacious, location is excellent for walking and connect with public transportation, right in downtown Guadalajara, few meters from tren ligero, safety box, phone, iron and iron board in room! bottles of water replaced daily, I love this hotel excellent for solo, couples and family.
Stayed 9 nights in Dec 2024

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Angel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Service Property all depts EXCELLENT
Stayed 6 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Looks good
Stayed 1 night in Dec 2024

10/10 Excellent

Leonel, Chula Vista

Stayed 2 nights in Nov 2024

6/10 Okay

Hector M

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poorly bathroom maintenance no coffee maker no fridge tv didn’t work well
Stayed 7 nights in Nov 2024

8/10 Good

Jose

Travelled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

SOLEDAD MEDINA, LAS VEGAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - great location, cozy, clean, friendly staff, cold AC, comfy beds, linens were clean and crisp, easy to find by uber drivers Cons - can hear the plumbing
Stayed 7 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Adil

Stayed 7 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nicely kept…a great value for the money paid to stay at plaza Casino.
Stayed 1 night in Nov 2024

10/10 Excellent

Leonel, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great staff, excellent price, basically everything you need for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have listened to the bad reviews. Front desk staff were not friendly. Rooms look nice through pictures but different story once you get there. Beds are uncomfortable and noisy. Walls are paper thin so we couldn’t sleep due to next door blasting their tv. Toilet also got flooded and when we called for service they informed us that their one maintenance guy was busy so we needed to wait for an awhile for assistance. Never came and couldn't wait anymore so we ended up having to call to get a plunger to unclogged the bathroom ourselves (never experienced that before at any other hotel). Showers were beat up too. They didn’t provide even a shower mat for us to not slip instead they gave us a small towel to use. Location is convenient however, if you don’t mind dealing with homeless that are exposing themselves to you or doing other things in broad daylight then by all means book this place. My mother and I have always tried to be polite and understandable when staying abroad, not wanting to come off as those Americans that like to complain about the smallest stuff but man this place was something else. First time staying at a place in Mexico (not our first rodeo) that kinda ruined our trip. If you don’t believe my review then look at others, even locals have bad stuff to say about it.

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved how there is parking and how quiet it was and how helpful the staff was. I love that they lock the doors for outsiders felt very safe
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so close to everywhere, clean y really nice. The staff is so friendly and really polite. Definitely I'm staying again.
Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

It was a bar pretty close to the hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent personal
Stayed 5 nights in Oct 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everywhere and really convenient
Stayed 2 nights in Oct 2024