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Hotel Fenix

3.0 star property

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Photo gallery for Hotel Fenix

Down duvets, blackout curtains, free WiFi, bed sheets
Lobby
Interior detail
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Av. Ramon Corona #178, Centro Historico, Guadalajara, JAL, 44100
  • Plaza de Armas
    ‪2 min walk‬
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Degollado Theater
    ‪10 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standar Double 2 Menores Gratis.

Standar Double 2 Menores Gratis. | Down duvets, blackout curtains, free WiFi, bed sheets

Standar Double 2 Menores Gratis.

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Doble

Superior Doble | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Doble

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Down duvets, blackout curtains, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Down duvets, blackout curtains, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Street View

Down duvets, blackout curtains, free WiFi, bed sheets

Room Superior With Street View

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Down duvets, blackout curtains, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1008)
The price is €37
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hotel Plaza Genova Centro

About this property

Hotel Fenix

Hotel with free parking, a quick walk to Guadalajara Cathedral
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Fenix offers 216 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature down duvets. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Fenix. During your stay, you're just a quick walk from Guadalajara Cathedral. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Fenix
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Guadalajara Cathedral and 14 minutes on foot from Hospicio Cabanas
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Fenix. Limited free parking is available on a first-come, first-served basis.

This 3-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.
Fenix – This restaurant specialises in Mexican cuisine and serves breakfast and lunch.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 210 for adults and MXN 110 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fenix

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Fenix

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250.00 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 210 for adults and from MXN 110 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 250.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Fenix Guadalajara
Fenix Hotel
Hotel Fenix
Hotel Fenix Guadalajara
Hotel Fenix Hotel
Hotel Fenix Guadalajara
Hotel Fenix Hotel Guadalajara

Hotel Fenix Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alvaro

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Patricia, Mesa

Liked: Cleanliness, staff & service, amenities
Great location. Staff was wonderful. The bathroom really needs updating - really bad condition, leaks, etc. Didnt impact our stay, and was our only negative part of the stay. Overall very hood experience.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect but cold hotel!!!!
Stayed 1 night in Nov 2024

6/10 Okay

Theresa

Stayed 1 night in Oct 2024

6/10 Okay

Humberto

Liked: Amenities
Hi good afternoon, The room wasn’t clean and the tv didn’t work so I don’t recommend this hotel
Stayed 1 night in Oct 2024

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Arturo

Disliked: Staff & service, property conditions & facilities
Good location, needs serious up grading
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
María Félix just
Stayed 3 nights in Oct 2024

10/10 Excellent

Florencio

Stayed 1 night in Oct 2024

4/10 Poor

Jorge

Disliked: Cleanliness, property conditions & facilities
The building is too old. Smell a lot to dirty. Many of the installations are not working.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Alfredo

Stayed 1 night in Sep 2024

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Property is very outdated
Stayed 7 nights in Aug 2024

2/10 Terrible

Jose

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No attention,
Stayed 1 night in Sep 2024

10/10 Excellent

maribel

Travelled with family
Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there at 3:30 and room was not ready also tv never worked was not connected to the WiFi and a very slow WiFi
Stayed 4 nights in Jun 2024

10/10 Excellent

Pablo

Great location
Stayed 3 nights in Jul 2024

8/10 Good

Jose

Stayed 1 night in Jul 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Betty

Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel estaba sucio y olia muy mal. Los ascensores no servian y el otro tronaba muy feo al subir y bajar . El cuarto no lo limpiaban bien.
Stayed 4 nights in Jun 2024

6/10 Okay

Pilar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

JAVIER

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had a horrible experience at this property When we checked in everything was fine but when we got to the room left our things and went out when we came ba k we realuzed that the room was smellingrelly bad bad, dink was leaking shower had mildew and there were roaches coming out of the shower sink hole Next morning i reported it to the reception they gave us another room thst smelled like a locker room and had same mildew and a broken shower head and phone didn't work properly i reported again gave us a other room...the whole hotel is in a desperate need for a remodelation and at o time the nanager came to us to apologize or to try to make us feel better i was disgusted a nightmare
Stayed 3 nights in Jun 2024

10/10 Excellent

CARLOS, chula Vista

Travelled with group
Liked: Property conditions & facilities
Near shopping and near Church and Restaurants
Stayed 4 nights in May 2024