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Hotel Riu Plaza Guadalajara

5.0 star property

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Photo gallery for Hotel Riu Plaza Guadalajara

Terrace/patio
Front of property
Exterior
Rooftop terrace
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪15 min walk‬
  • Expo Guadalajara
    ‪2 min drive‬
  • US Consulate General Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level (MX)

  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds, Executive Level (MX)

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds, Executive Level

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level

  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed (MX)

  • City view
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds (MX)

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds (MX)

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Presidential With Street View

Living room | 32-inch flat-screen TV with satellite channels, TV

Suite Presidential With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Presidential With Street View

Bathroom | Eco-friendly toiletries, hair dryer, towels

Suite Presidential With Street View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 2 Double Beds

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments and manicures and pedicures. The spa is open daily.
Hotel Riu Plaza Guadalajara's great location gets high marks from our customers. During your stay, you'll be within walking distance of Minerva Roundabout. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or manicures and pedicures at Moonliz
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 15 minutes by foot from Minerva Roundabout and a 2-minute drive from Expo Guadalajara
Hotel Riu Plaza Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hotel Riu Plaza Guadalajara. For a fee, parking is available.

This Art Deco Guadalajara hotel is smoke free.

Decapolis – This restaurant serves breakfast and lunch.
Chardonnay – This restaurant specialises in Fusion cuisine and only serves dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (114 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (110 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Guadalajara

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2777 out of 3806 reviews
Rating 8 - Good. 599 out of 3806 reviews
Rating 6 - Okay. 209 out of 3806 reviews
Rating 4 - Poor. 99 out of 3806 reviews
Rating 2 - Terrible. 122 out of 3806 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Javier

Travelled with partner
Liked: Staff & service, property conditions & facilities
Place was ok. Didn't like the bedding. Room service was good location ok.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff who provided great customer service!!! I would definitely go back and recommend it to all my friends and family.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leda

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and friendly. Quickly to respond.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with a beautiful view. Room service was great. Very flash. Has a cafe and convenience store on the ground floor as well as an ATM, currency exchange and I'm sure there's heaps more!
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
trash service, got double booked, they charged me for both and then they said wont cancel and refund me because “management didnt answer the phone”. Lost my money and i couldnt even stay there on the other date they booked me. Theres much better places with way better service and better rooms, even airbnbs were better quality for less money and airbnb gives you refunds and answer the phone!
Stayed 1 night in Jan 2025

10/10 Excellent

ELSA L MANZO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, but the colours in the rooms are a bit outdated and very bold! Would stay there again in the future for sure.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Room was spacious and hot water was plentiful. Would be nice to provide 2 bottles of water for stays over 2 days
Stayed 3 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly looked between most magical towns and local attractions.
Stayed 8 nights in Jan 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean and comfortable
Stayed 1 night in Dec 2024

8/10 Good

monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Muy bonito hotel, excelente ubicación la habitación muy amplia, el hotel en general muy moderno y lo mejor es su roof top, con buena bebida y comida
Stayed 2 nights in Jan 2025

8/10 Good

NOEMI SOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal era extremadamente amable, te ayudan en todo lo que necesitas y siempre con un tono agradable.
Stayed 2 nights in Jan 2025

10/10 Excellent

LOUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent hotel is clean
Stayed 1 night in Jan 2025

4/10 Poor

jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Emilio

Stayed 1 night in Jan 2025