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The Westin Guadalajara

4.5 star property

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Photo gallery for The Westin Guadalajara

Lobby
Exterior
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Breakfast available
  • Air conditioning
  • Room service

Explore the area

Map
Avenida de Las Rosas 2911, Guadalajara, JAL, 44530
  • Expo Guadalajara
    ‪1 min walk‬
  • Plaza del Sol
    ‪2 min drive‬
  • Minerva Roundabout
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | City view

Junior Suite, 1 Bedroom

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | City view

Presidential Suite, 2 Bedrooms, City View

  • 180 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

City view

Premium Room, 2 Double Beds

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

City view

Premium Room, 1 King Bed, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

City view

Deluxe Room, 1 King Bed, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

City view

Deluxe Room, 2 Double Beds, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

The Westin Guadalajara

Luxury hotel connected to the convention centre in Guadalajara with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include a coffee shop/cafe, WiFi in public areas and valet parking. Housekeeping is available on request.
The Westin Guadalajara offers 221 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Westin Guadalajara. During your stay, you'll be connected to the convention centre and just a quick walk from World Trade Center. Features include a restaurant, a 24-hour gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy international cuisine while dining at El Rosedal
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the room service and the overall condition of the property
  • Steps from Expo Guadalajara and a 2-minute drive from Plaza del Sol
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 4467 square feet (415 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury The Westin Guadalajara. Parking is available for a fee.

This 4.5-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
El Rosedal – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Grill and Vine – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Candil – This bar specialises in international cuisine and only serves light fare.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 210 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (MXN 210 per day); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 180 to 600 for adults and MXN 180 to 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Candil
  • El Rosedal
  • Grill and Vine

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,467 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Lift (60 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Portable shower seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 700 per pet, per night
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180 to 600 for adults and MXN 180 to 600 for children
  • Fee for in-room wireless Internet: MXN 210 per day (rates may vary)
  • Fee for in-room wired Internet: MXN 210 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 210 per day (rates may vary)
  • Fee for wired Internet in public areas: MXN 210 per day (rates may vary)
  • Valet parking fee: MXN 70.00 per day (in/out privileges)
  • Pet fee: MXN 700 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Guadalajara Westin
Westin Guadalajara
Westin Hotel Guadalajara
Westin Guadalajara Hotel
The Westin Guadalajara Hotel
The Westin Guadalajara Guadalajara
The Westin Guadalajara Hotel Guadalajara

The Westin Guadalajara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice property.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica, North Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
My room was not clean when I check in
Stayed 1 night in Dec 2024

2/10 Terrible

Jong Yoal

Stayed 3 nights in Aug 2024

10/10 Excellent

jorge

Stayed 1 night in Nov 2024

10/10 Excellent

Azalia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy bed, accommodating staff, and room service available. Enjoyed this stay.
Stayed 1 night in Oct 2024

6/10 Okay

PALOMA ROMANA

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Manuel, Huixquilucan

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, in front of convention center. Nice suite, clean and spacious. Many TV channels do not work. Rude lady greeter at restaurant. Nice and friendly registration staff. Restaurant food, average.
Stayed 2 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
One of the best Wales and GDL Good service, clean and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Rolando, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 4 nights in Nov 2024

8/10 Good

Jennifer B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

MISAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great food.
Stayed 3 nights in Oct 2024

6/10 Okay

Max

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom had the door handle broken, the toilet paper holder falling apart and the room door had the security latch falling apart. I gave pictures to the front desk attendant and he didn’t even apologize. The staff at the breakfast restaurant was rude not friendly. The coffee at the coffee shop was awful. There’s nothing around the building. The bar doesn’t have food. Not a good place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gina

Travelled with partner
It’s in a great location and the rooms were very clean.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good sll
Stayed 3 nights in Sep 2024

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Aug 2024

6/10 Okay

duncan

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin Hotel. Home away from home
My stay was amazing. What a beautiful hotel! The room was spacious, clean and comfortable. Of course the bed, pillows made my sleep pleasurable. I will surely stay there again. And the restaurant was amazing.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Hotel Lost Electricity, No AC, No Lights.
The hotel lost power our first night there. They never restored the electrical power.
Stayed 2 nights in Jul 2024

6/10 Okay

ROBERTO

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The service from the staff was great. The hotel room was dated and not kept well.
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Erwin

Stayed 2 nights in May 2024

10/10 Excellent

Veronica, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and friendly staff.
Stayed 2 nights in Apr 2024