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Hotel Chocolate Suites

3.0 star property

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Photo gallery for Hotel Chocolate Suites

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) | Premium bedding, down duvets, individually decorated
Restaurant
Terrace/patio
City view from property
Junior Suite, 1 King Bed, Terrace, City View (Delafee) | Bathroom | Shower, rainfall showerhead, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
Callejon de Temezcuitate # 1-B, Colonia Centro, Guanajuato, GTO, 36000
  • Union Garden
    ‪6 min walk‬
  • Juarez Theater
    ‪6 min walk‬
  • Alley of the Kiss
    ‪12 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪25 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva) | Premium bedding, down duvets, individually decorated

Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Business Quadruple Room, 2 Double Beds, City View (Marcolini)

Business Quadruple Room, 2 Double Beds, City View (Marcolini) | Premium bedding, down duvets, individually decorated

Business Quadruple Room, 2 Double Beds, City View (Marcolini)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Leonidas)

Standard Room, 1 King Bed, Non Smoking (Leonidas) | Premium bedding, down duvets, individually decorated

Standard Room, 1 King Bed, Non Smoking (Leonidas)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) | Premium bedding, down duvets, individually decorated

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka) | Premium bedding, down duvets, individually decorated

Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Design Room, 1 Double Bed, Non Smoking (Totel)

Design Room, 1 Double Bed, Non Smoking (Totel) | Premium bedding, down duvets, individually decorated

Design Room, 1 Double Bed, Non Smoking (Totel)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Terrace, City View (Delafee)

Junior Suite, 1 King Bed, Terrace, City View (Delafee) | Premium bedding, down duvets, individually decorated

Junior Suite, 1 King Bed, Terrace, City View (Delafee)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Non Smoking (Noka)

City Room, 1 King Bed, Non Smoking (Noka) | Premium bedding, down duvets, individually decorated

City Room, 1 King Bed, Non Smoking (Noka)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini) | Premium bedding, down duvets, individually decorated

Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Chocolate Suites

Hotel with free valet parking, near Alley of the Kiss
A restaurant, a snack bar/deli and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site.
Hotel Chocolate Suites offers 8 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Chocolate Suites, you're just a quick walk from Museo Iconográfico del Quijote. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Museo Iconográfico del Quijote and 12 minutes on foot from Alley of the Kiss
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Chocolate Suites. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Guanajuato hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Hotel Chocolate Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 65 to 200 for adults and MXN 65 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 250.50 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults and MXN 65 to 200 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Chocolate Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Chocolate Suites Guanajuato
Chocolate Suites Guanajuato
Chocolate Suites
Hotel Chocolate Suites Hotel
Hotel Chocolate Suites Guanajuato
Hotel Chocolate Suites Hotel Guanajuato

Hotel Chocolate Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 93 out of 223 reviews
Rating 8 - Good. 81 out of 223 reviews
Rating 6 - Okay. 20 out of 223 reviews
Rating 4 - Poor. 14 out of 223 reviews
Rating 2 - Terrible. 15 out of 223 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Arturo

We’re close to the reservation so it was loud
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Great quiet view of Guanajuato. We were able to see the whole city without hearing a sound from it. The staff were absolutely amazing. They were very friendly and accommodating for meals. Overall, we would come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gerardo

Stayed 4 nights in Oct 2024

10/10 Excellent

Jilma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff members . They're knowledgeable, welcoming and friendly. The location isn't too close to the main attraction sites but it's easy to grab a taxi.
Stayed 4 nights in Nov 2024

8/10 Good

Melissa

Travelled with group
Property is very high which is great for the view but you have to take transportation everywhere even for a short distance. No taxis pass by and Uber is limited
Stayed 2 nights in Nov 2024

10/10 Excellent

erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had Delafee room, best room ever! The view was amazing. King side bed huge restroom . I highly recommend. The staff goes out of their way for you. Please tip people that help you out there.
Stayed 1 night in Nov 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dark
Stayed 3 nights in Nov 2024

10/10 Excellent

Erika Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, the view is the best in town. Our room was Delafee has a terrace huge bathroom. You will need a taxi to get into town , it’s about 4 dollars one way. Well worth it! Will return!!
Stayed 5 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The city view was very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela, Ogden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place staff was so nice and helpful
Stayed 3 nights in Sep 2024

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Definitely best view in town.
Stayed 3 nights in Sep 2024

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy to confuse with the other Hotel chocolate and its Steep hill up. Beautiful view
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy cambiable, area y cuarto muy limpio. Excelente servicio y la vista inolvidable!
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jr

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jenaro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 1 night in May 2024

10/10 Excellent

Cristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Airi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Hans

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It says coffee and tea in common area. No coffee or tea in common area. It says courtesy shuttle. Then they tried to charge the taxi rate for the shuttle' Here is what courtesy shuttle means. Yes, complimentary and courtesy mean free. Yes, it sounds fine to say courtesy shuttle or complimentary bus. Complimentary and courtesy mean that they are provided for their customers, not for everybody. They are free to the customer, not to the person who happens to walk in from the street.
Stayed 5 nights in Mar 2024

10/10 Excellent

Julio, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the main areas of Guanajuato. Excellent view of the city - day or night.
Stayed 5 nights in Feb 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view. Staff helpful in answering any question you might have. Would stay there again.
Stayed 4 nights in Nov 2023