Hotel San Diego

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel San Diego

Restaurant
Exterior
Exterior
Standard Exterior | Balcony view
Penthouse | Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jardin de la Union No.1, Guanajuato, GTO, 36000
  • Union Garden
    1 min walk
  • Juarez Theater
    1 min walk
  • Basilica of Our Lady of Guanajuato
    1 min walk
  • León, Guanajuato (BJX-Del Bajío)
    46 min drive

Room options

Family Suite

  • Sleeps 6
  • 3 Double Beds

Penthouse

  • 4 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Doble Interior

  • 3 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Interior

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Exterior

  • 2 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

2-Bedroom Apartment

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite

  • Sleeps 6
  • 3 Double Beds

Single Room Standard

  • Sleeps 2
  • 1 Queen Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel San Diego

Colonial Guanajuato hotel in Zona Centro with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a free food/drink shopping service and express check-out are on-site.
Hotel San Diego offers 43 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel San Diego. During your stay, you're just a quick walk from Union Garden. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include free food shopping service, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Union Garden and Church of San Diego
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel San Diego. The hotel can provide concierge services and a complimentary food/drink shopping service.

This 4-star Guanajuato hotel is smoke free.

Hotel San Diego has a restaurant on site.
A complimentary food shopping service is offered and room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MXN 528 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Diego

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 600 per vehicle
  • Nearby parking fee: MXN 528 per day (164 ft away)
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Hotel San Diego offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel San Diego.

Property is also known as

Hotel San Diego Guanajuato
San Diego Guanajuato
Hotel San Diego Hotel
Hotel San Diego Guanajuato
Hotel San Diego Hotel Guanajuato

Hotel San Diego Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1004 reviews" "
Rating 8 - Good. 260 out of 1004 reviews" "
Rating 6 - Okay. 87 out of 1004 reviews" "
Rating 4 - Poor. 44 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Right next to Juarez plaza. Room were clean and neat. No A/C but weather was nice and a fan will work. Wish they had coffee service in room or lobby in the morning . But plenty of coffee shops around.
Stayed 2 nights in Sep 2024

10/10 Excellent

GONZALO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente, no tienen A/C por el clima del lugar pero para las personas que vinimos de áreas muy calientes y estamos acostumbrados al A/C es difícil, nos dieron un abanico extra pero aún así tuvimos calor, pero no es culpa de ellos
Stayed 2 nights in Aug 2024

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Palko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful !awesome view Excellent price the dinning options were great will definitely return
Stayed 1 night in Sep 2024

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
Good for the price
**Overall Experience:** While I feel that for the price I paid, I should not complain, I believe it's important for management to consider a few issues that affected my stay. **Room Issues:** 1. **Hot Water:** Unfortunately, I never had hot water in my room. This was quite inconvenient and should definitely be addressed. 2. **Odor:** There was a sewer gas odor coming from the shower drain, which was unpleasant. **Positive Aspects:** Despite the issues mentioned, I want to highlight that the value for the price I paid was generally good. - **Service:** The service I received was great. The staff were friendly and attentive, which made my stay more enjoyable. - **Breakfast:** I enjoyed the breakfast; it had a good variety of options and was well-prepared. - **Ambiance and Decor:** The ambiance and decorations of the hotel were beautiful, creating a nice atmosphere throughout my stay. **Overall Recommendation:** While I encountered some inconveniences, I believe with improvements, this hotel could offer an even more satisfying experience.
Stayed 2 nights in Sep 2024

6/10 Okay

Efren

Travelled with family
Liked: Cleanliness, staff & service
There was not proper ventilation in the room, room was very hot even in the night time, and no refrigerator, hotel area is in real party every night, and very walkable to a many interesting points of the city. We will stay there again but in diferente room.
Stayed 3 nights in Sep 2024

2/10 Terrible

Brigido

Travelled with family
Disliked: Property conditions & facilities
No customer service rude people
Stayed 5 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great great experience
Stayed 3 nights in Aug 2024

2/10 Terrible

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself is great BUT none of the rooms have AIR-CONDITIONING. Our room had a magnificent view to the square which is full of outdoor cafes and bars with Mariachis and Norteño bands blasting until 1am. So it's either bear the heat or open the windows to bear the pounding music
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to the Action
Wonderful hotel next to the night life action! Traveller must be use to loud noise playing until 3:00am. Also no air conditioning, but a fan was provided to cool things down! Loved the hotel and the cleanliness was great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good I love it I recommend it to another couples
Stayed 3 nights in Aug 2024

10/10 Excellent

Aura

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos Meza Y

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern comfy hotel, right in the heart of touristic area of Guanajuato, across Plaza de la Unión park, about 7 mins walk to Alley Kiss or 5 min to funicular ride up the hill towards El Pípila monument. Great for adults or families with teens, not so, for toddlers or strollers (a lot of people walking around, and, street musicians playing all the time, so, kind of noisy, but, fun to hung around watching people).
Stayed 2 nights in Aug 2024

4/10 Poor

NALLELI

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The only reason I am giving this a 2 is because this hotel is not handicapped friendly at all. We had 3 handicapped people and there was no shower chairs, no extensions to put fans closer to the beds, the elevator doesn’t go up to the penthouse or family suites and that is were we stayed. Also, There is no ramp to enter the building.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

4/10 Poor

Fernando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect view of Union Plaza
Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service
I love the atmosphere but one thing I would change is the temperature in room was warm to sleep in.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose to stay at this hotel because of its location to the theater Juarez and el Pípila. First time staying in Guanajuato overnight and did so because we wanted to experience a Callejoneada. At the hotel, Brenda at the front desk was kind enough to book us this experience and offered to book us a city tour for the next day. She was kind, knowledgeable and very helpful. We booked the city tour and got an amazing tour guide. We were able to explore the Museo de Momias, a mine, el Pípila and do some shopping. It was great! Definitely recommend a stay here. Will be back soon I hope!
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location !
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Reyes

Travelled with family
Liked: Cleanliness, amenities
The property is closed to anything walkable beautiful views, no air conditioning little humidity with a fan was okay. Best restaurant around the block.
Stayed 1 night in Aug 2024