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Chateau Star River Guangzhou Peninsula

4.5 star property

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Photo gallery for Chateau Star River Guangzhou Peninsula

Front of property – evening/night
Lobby sitting area
Indoor pool, outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, individually decorated
Indoor pool, outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Shajiao Island, Panyu district, Guangzhou, Guangdong, 511430
  • Chimelong Water Park
    ‪9 min drive‬
  • Chimelong Paradise
    ‪10 min drive‬
  • Xiangjiang Safari Park
    ‪11 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 45.1 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Chateau Room

Premium bedding, minibar, in-room safe, individually decorated

Chateau Room

  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Sofitel Guangzhou Sunrich

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (932)
The price is €117
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Sofitel Guangzhou Sunrich

About this property

Chateau Star River Guangzhou Peninsula

Luxury hotel connected to the convention centre in Guangzhou with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Chateau Star River Guangzhou Peninsula offers 101 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include an indoor tennis court, a sauna and a fitness centre.
With your stay at Chateau Star River Guangzhou Peninsula, you'll be connected to the convention centre and close to Canton Fair Complex. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • For dining with pool views, stop by E-cafe, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an indoor tennis court, a gym and a sauna
  • 10 minutes by car from Canton Fair Complex and 10 minutes from Chimelong Paradise
  • Free theme park shuttle service
Chateau Star River Guangzhou Peninsula offers its guests an indoor pool, an outdoor pool, an indoor tennis court, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A fitness centre, tour/ticket assistance, and a garden are also featured at the luxury Chateau Star River Guangzhou Peninsula. A train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Mediterranean Guangzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
E-cafe – This poolside buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Always Cantonese – This poolside restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E-cafe
  • Lobby Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Piano
  • Sauna

Family friendly

  • Babysitting
  • Free cot
  • Free theme park shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Chateau Star River Guangzhou Peninsula offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chateau Star River Haiyi Peninsula
Chateau Star River Haiyi Peninsula Guangzhou
Chateau Star River Haiyi Peninsula Hotel
Chateau Star River Haiyi Peninsula Hotel Guangzhou
Chateau Star River Guangzhou Peninsula Hotel
Chateau Star River Peninsula Hotel
Chateau Star River Guangzhou Peninsula
Chateau Star River Peninsula
Chateau Star River Guangzhou Peninsula Hotel
Chateau Star River Guangzhou Peninsula Guangzhou
Chateau Star River Guangzhou Peninsula Hotel Guangzhou

Chateau Star River Guangzhou Peninsula Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 14 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Justin, Oxford, UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
High quality hotel with good fitness facilities including an outdoor and indoor pool (water is a bit cold though). Rooms are huge with a very comfortable bed, and are very clean and well maintained. WiFi in rooms is not great, better in the lobby. No bar that I could find and info on where the two restaurants are located was poorly signposted and poor info on them in the room. They are on level B by the way. E-cafe Western restaurant was ok, but they literally had the same buffet selection every evening. Breakfast options were fine for western taste, but very expensive. I didn’t try the Cantonese restaurant. Very little I could find to do in the local area other than the sports facilities. No bars or restaurants within easy walking distance, but there is a small supermarket next door. Convenient 10-20 minute drive to the canton fair in the free shuttle bus provided, dependant on traffic. Staff spoke enough English to deal with booking taxis etc. Be aware there are two chateau star river hotels in Guangzhou so make sure you have the full mandarin address with you when getting a taxi back to it. It would be on my shortlist to stay again, but the poor WiFi in the room and lack of a bar stop it from being my 100% go to option. If they sorted those I would stay there every time I visit Guangzhou!
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It's in the middle of nowhere. Very slow check in as only 1 person spoke English. And also they are using very strong airfreshner at the lobby that was actually causing real headache.
Stayed 4 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel. The places oozes luxury, the rooms are brilliant, the staff cannot do enough for you, the food is out of this world and there are some parks nearby with lovely walks along the river. Only small criticism is that drinks and food are slightly expensive but the expected cost for a 4 or 5 star hotel.
Stayed 2 nights in Mar 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the hotel are not to bad, the services are great and hotel staff are friendly. The only thing is that my room do not have a sofa and small table only with a working table with a chair, if a room with 2 person there will be no place to sit but only on the bed.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Sang Kyun

Liked: Cleanliness, staff & service, room comfort
Nice hotel and staff but room wasn’t very clean
Stayed 1 night in Jan 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room. The front office service is e
Fantastic
Stayed 4 nights in Sep 2017

8/10 Good

Jietan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little bit far from chimelong park
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel for business travelers
The hotels internet was beyond poor. I had to summons help ( finally receiving a router) three times. When checking out and telling the clerk of the problem, she advised me that many many guests complained of the same problem, which suggests the hotel management could not care less to fix the problem. After my first day of trouble, I asked for a free breakfast or something for all the headaches and was denied such. Service not up to par. Hotel was nice, very clean, but in a so so location.

8/10 Good

THOMAZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hang Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Weichuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
The stay was very pleasant.

10/10 Excellent

Tommy k, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise away from the busy busy city
Nice hotel for relaxation located in upscale residential area not close for shopping and dinning. Bus stop 1/2 block from hotel $1 RMB will take you into town center or subway station to Guangzhou city. Taxi were almost non existent in that area must call ahead to get one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel
The hotel is brand new and beautiful. The room was very large and the bed and shower were awesome. Definitely will stay here again. The location itself is a little far from 'downtown' PanYu.

8/10 Good

ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location

10/10 Excellent

Jimmy Kim, Ho Chi Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Hotel and Great Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

rajkumar, 神戸

Liked: Cleanliness
Disliked: Property conditions & facilities
isolated hotel away from taxi,shopping,fun
i booked my room through expedia ,front desk ask me why you booked from expedia why dont you approach us directly,you mail us we give you good rates.my rates were inclusive of two breakfast which front desk say through expedia you get one breakfast only second we are doing free for you favour because i am privilege member. very far from city have to wait quite long for taxi,near by no shopping last canton fair i stayes it was okay,this time i did not like at all .i will not recommend anybody quite a boring place.and food in the hotel very expensive compare to room rates

8/10 Good

Sutto21, brisvegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel - value for money at trade fair
Good value hotel with all modern facilities & very comfortable. Food was ok. Staff are very helpful & location on the river is nice. Only thing was that taxi drivers kept taking us to the other hotel from the same chain close by (even when we gave them a card with the address on it) but that is a minor frustration.

8/10 Good

what i expected, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent Chinese 5-star
Located in a quiet area with a convenient 10-15 ride to Pazhou. Some refinements are needed to match the luxurious building. The breakfast needs some improvement with the addition of at least a few dim sums. The coffee also needs change as it is almost undrinkable. The towel basket needs to be removed from next to the toilet seat as due to its height, each time I tried to go to the toilet, I would heard myself. Other than that, the deluxe room with a King size bed is very comfortable, the bathroom spacious and showers with very strong water pressure. Some fine details could have been in place to make it even better. I would probably go back to this hotel.

10/10 Excellent

Edd1, South Florida metropolitan area, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best in China
Nicest hotel I have stayed in in China. The only draw back I had was it is not close to anything. Great view. For sure a 5 star hotel. Good resturants.

10/10 Excellent

kaybe, Los Angeles, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Beautiful and new. They have a shuttle going to the trade show and coming back from it.

10/10 Excellent

Lauren, Perth WA, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We arrived at the hotel at 7am and were able to have the room early since we were only there on a short stop over. We've stayed in a lot of high quality hotels and this was probably one of the best we have stayed in! The staff were all friendly and polite, and were able to help me check the flight time with the airline (albeit after a long translation conversation with gestures, once I wrote it down it was understood). The breakfast buffet was quite big, but not much food was out and it was not replaced quickly - maybe because there were only 2 or 3 tables occupied, but it wasn't really worth it but there weren't many options near the hotel. The room was very nice, with a massive king bed. The bathroom had a jet tub facing a TV in the mirror, and a fantastic rain style separate shower. We would definitely stay here again. A taxi to-from the airport should cost around 200 CNY, but there are people at the airport who will try to charge up to 600. They also couldn't find the hotel, so print out the name in Chinese before you go.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
observations
The hotel is very nice and new the only 2 problems it has are that it is not so close to the canton fair or the center of the city which makes transportation necessary as well as their is a toll charge to get into the city from the hotel so the taxi adds that every time you go or come back. the second thing i didnt like is that since its very near the river its very humid and as a consequence their is many mosquitoes in the area including in the hotel. otherwise the hotel is very luxurious and the staff is very nice