Crowne Plaza Guangzhou Zengcheng, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Guangzhou Zengcheng, an IHG Hotel

Exterior
Indoor pool
Exterior
Exterior
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
No.18 Yanjiang Avenue, Xintang Town Zengcheng District, Guangzhou, Guangdong, 511300
  • Canton Fair Complex
    26 min drive
  • Canton Tower
    30 min drive
  • Chimelong Paradise
    34 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    67 min drive

Room options

Standard Room, Business Lounge Access, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, River View

  • River view
  • Sleeps 5
  • 2 Double Beds

Standard Room

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Business Lounge Access (High Floor)

  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Kids Theme)

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, River View (Kids Theme)

  • River view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Business Lounge Access, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

Standard Room, Business Lounge Access

  • River view
  • Sleeps 5
  • 2 Double Beds

Standard Room

  • Sleeps 3
  • 1 Single Bed

Standard Room, 2 Single Beds

  • Sleeps 5
  • 2 Single Beds

Standard Room, River View (Kids Theme)

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Guangzhou Zengcheng, an IHG Hotel

Riverfront Guangzhou hotel in Zengcheng with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel offers 303 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Guangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 12 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel features free WiFi in public areas and self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Chinese cuisine while dining at Canal Luna
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, hydrotherapy or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • 11 minutes by car from Danshuikeng Scenic Area and 13 minutes from Guangzhou Junming Happy World
  • Train station pick-up, train station drop-off and bus station shuttle shuttle service available for a fee
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 9095 square feet (845 square metres) and includes a conference centre. A children's pool, a sauna, and a terrace are also featured at the family-friendly Crowne Plaza Guangzhou Zengcheng, an IHG Hotel. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Guangzhou hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Canal Luna – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner.
Aqua Cafe – Overlooking the garden, this café specialises in Fusion cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 to 128 for adults and CNY 68 to 68 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Aqua Cafe
  • Canal Luna

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9,095 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 to 128 for adults and CNY 68 to 68 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Guangzhou Zengcheng Hotel
Crowne Plaza Guangzhou Zengcheng Hotel
Hotel Crowne Plaza Guangzhou Zengcheng Guangzhou
Guangzhou Crowne Plaza Guangzhou Zengcheng Hotel
Hotel Crowne Plaza Guangzhou Zengcheng
Crowne Plaza Guangzhou Zengcheng Guangzhou
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Guangzhou Zengcheng
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel Hotel
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel Guangzhou
Crowne Plaza Guangzhou Zengcheng, an IHG Hotel Hotel Guangzhou

Crowne Plaza Guangzhou Zengcheng, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was great, their service was good, just the japanese food was not that good in the second floor
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable environment
clean, nice environment. friendly staff.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and perfect service . The manager Bella is a really careful with all the details... I come back next week . Marco Pavia
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is no to close to the fair, but they have free transportation
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything keeps in a good condition. It is still a good choice in this developing district.
Stayed 1 night in Jan 2019

10/10 Excellent

Mango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In that area/district, this is the best hotel. It’s really clean with very comfy bed and pillows. It is near the the DongJiang and have a river view
Stayed 1 night in Dec 2018

10/10 Excellent

sanddab, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean / fair priced / large rooms & very nice staff
Stayed 2 nights in Oct 2018

10/10 Excellent

seongung

Nice and friendly staffs
All staffs are very nice and friendly! Especially, concierge guys are amazing.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice of hotel around
Staffs were very helpful. Room was clean. It is definitely my choice of hotel for future visits.
Stayed 1 night in Nov 2017

8/10 Good

Rick, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel In Guangzhou
Clean large rooms / food good / not much english spoken / Good wifi
Stayed 2 nights in Sep 2017

8/10 Good

Michael

Business traveller
Liked: Staff & service
Hotel interior quite used and old. No black coffee available in the room(only with sugar and creamer), even it could not organized by the hotel staff. In the room only one chair for two person available. Stains on the carpet. Service and food in the club lounge was very good.
Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店座落東江邊,交通尚算方便!員工熱情有效率,餐飲服務都不錯,有中日西餐!早餐非常豐富,味道好!健身房和泳池都很好!
Stayed 2 nights in Jan 2020

8/10 Good

stig

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Dec 2019

10/10 Excellent

margaretling, hong kong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and staff very friendly........................
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店很新 硬體設備也都很不錯 但附近蠻偏僻的 沒有甚麼吃的
Stayed 3 nights in Jul 2019

8/10 Good

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
需要注意使用到店付款,不然没有发票…
Stayed 1 night in May 2019

8/10 Good

Yiu Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-Businesshotel
Gute Zimmer, gutes Preis/Leistungsverhältnis, Etwas abgelegen, aber für Geschäftsreisende in Dongguan unbedingt zu empfehlen. Tolles Frühstück, Personal mit guten Englischkenntnissen, insgesamt bemüht.
Stayed 1 night in Aug 2018

10/10 Excellent

yingjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new, clean and comfortable. Maybe because we stayed during CNY, we didn’t find much food choice, only room service.
Stayed 1 night in Feb 2018

8/10 Good

Chi Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便整潔舒適酒应
房間舒適,早餐款式很多,味道可口

8/10 Good

ALLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務滿意的酒店
服務很棒的新酒店,硬體軟體設備都不錯,水岸景觀視野廣闊,離市區較遠需搭車 雖然酒店名稱是廣州增城保利皇冠假日酒店,實際地點卻是在新塘