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Four Seasons Guangzhou

5.0 star property

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Photo gallery for Four Seasons Guangzhou

Exterior
Lobby
Couples treatment room(s), sauna, steam room, body treatments
Exterior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Gym

Explore the area

Map
5 Zhujiang West Road ,, Zhujiang New Town, Guangzhou, Guangzhou, 510623
  • Guangzhou Library
    ‪7 min walk‬
  • Flower City Square
    ‪9 min walk‬
  • Guangdong Museum
    ‪10 min walk‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪54 min drive‬

Room options

View all photos for Premier King Room with Canton Tower View

Premium bedding, down duvets, minibar, in-room safe

Premier King Room with Canton Tower View

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier King Room with Canton Tower View

Premium bedding, down duvets, minibar, in-room safe

Club Premier King Room with Canton Tower View

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room with Canton Tower View

Superior King Room with Canton Tower View | View from room

Superior King Room with Canton Tower View

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with City View

View from room

Deluxe King Room with City View

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite with City View

Deluxe King Suite with City View | Premium bedding, down duvets, minibar, in-room safe

Deluxe King Suite with City View

  • 124 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room with City View

Superior Twin Room with City View | Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room with City View

  • 61 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Suite with River View

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Suite with River View

  • 113 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Suite with Canton Tower View

Deluxe Twin Suite with Canton Tower View | Bathroom | Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Deluxe Twin Suite with Canton Tower View

  • 124 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room with River View

Premier King Room with River View | Bathroom | Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Premier King Room with River View

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with River View

Deluxe King Room with River View | Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room with River View

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with River View

View from room

Deluxe Twin Room with River View

  • 70 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Tower King Room with City View

Premium bedding, down duvets, minibar, in-room safe

Tower King Room with City View

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mandarin Oriental, Guangzhou

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.8 out of 5, Exceptional, (292)
The price is €210
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Mandarin Oriental, Guangzhou

About this property

Four Seasons Guangzhou

Luxury Guangzhou hotel in Tianhe with 5 restaurants
5 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Change of towels is available on request
Four Seasons Guangzhou offers 344 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and in-room fitness.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hua Spa 花水疗中心 has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Four Seasons Guangzhou. During your stay, you're just a quick walk from Guangzhou Library. You'll find features such as free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Asian cuisine while dining at The Atrium中庭酒吧
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, aromatherapy or body wraps at Hua Spa 花水疗中心
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Canton Tower and 6 minutes from Yuexiu Park
Four Seasons Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Four Seasons Guangzhou. Limited free parking is available on a first-come, first-served basis.

This Art Deco Guangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Atrium中庭酒吧 – This lobby lounge specialises in Asian cuisine and only serves light fare.
Yu Yue Heen愉粤轩 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Kumoi 云居 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Caffe Mondo意珍 – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Catch佰鲜汇 – This restaurant only serves dinner. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 278 for adults and CNY 139 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Caffe Mondo意珍
  • Catch佰鲜汇
  • Kumoi 云居
  • The Atrium中庭酒吧
  • Yu Yue Heen愉粤轩

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free weights
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Rowing machine
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 13 2025 to February 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 278 for adults and from CNY 139 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Guangzhou
Four Seasons Hotel Guangzhou
Guangzhou Four Seasons
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Guangzhou
Four Seasons Guangzhou Hotel Guangzhou

Four Seasons Guangzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 453 reviews
Rating 8 - Good. 85 out of 453 reviews
Rating 6 - Okay. 20 out of 453 reviews
Rating 4 - Poor. 7 out of 453 reviews
Rating 2 - Terrible. 6 out of 453 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2024

6/10 Okay

Xinying

Just average . Nth special
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Leon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are in the best area of the city, normally this hotel is very good but it was so so this time, the breakfast buffet was full because of the fair with a 7-10 minutes waiting to get a table, also the service inside of the buffet was bad, 10 minutes to get a lemon and olive oil I already finished eating, 15 minute wait for a omelet to be ready, on the other hand the room was not smelling nice and the service this time was not the best, my room wasn't ready at the check in time that was 3pm I had to wait like 20 more minutes for my room to be ready, remember the cost of this hotel is high, you expect everything to be perfect but this time it was far from perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Stayed 1 night in May 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muito atenciosos, quarto maravilhoso e hotel super aconchegante
Stayed 6 nights in Oct 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Andrey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Four Seasons Hotel in Guangzhou was absolutely exceptional! From the moment I arrived, the staff’s warmth and professionalism made me feel genuinely welcomed. The rooms are impeccably designed with breathtaking views of the city, offering a blend of luxury and comfort that made my stay memorable. The amenities are world-class, especially dining options, which provided a true taste of elegance. Highly recommend for anyone seeking a 5-star experience with superb service in Guangzhou!
Stayed 9 nights in Oct 2024

10/10 Excellent

STEPHEN

Stayed 5 nights in Oct 2024

10/10 Excellent

Angda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room showing signs of age but still comfortable, clean, decorated well. Executive club access is convenient for light breakfast, afternoon tea, drinks.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josanjot

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Claudia

It Wash a very nice hotel. Good room size and explendid bathroom. Traveling from some far it is nice to get somewhere that you like and get what you expect.
Stayed 6 nights in Oct 2024

10/10 Excellent

Behzad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Haixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, best breakfast buffet
Stayed 3 nights in Oct 2024

10/10 Excellent

jimmy

👍
Stayed 10 nights in Sep 2024

10/10 Excellent

Jaswinder

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Nikolay

Stayed 1 night in Aug 2024

10/10 Excellent

Shuai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Sep 2024

8/10 Good

Tino

Poor service
Stayed 3 nights in Aug 2024

10/10 Excellent

Walker

Stayed 3 nights in Jul 2024

10/10 Excellent

Ng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m typically a picky traveler and this hotel and their wonderful staff exceeded my expectations in every way! 10/10 for excellent service and sincerity, we felt so well taken cared of. Thank you so much :)
Stayed 4 nights in Jun 2024

10/10 Excellent

Ryosuke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the four seasons for two nights. I've been to Guangzhou many times but this was by far the best hotel experience I've had.
Stayed 2 nights in Jun 2024

10/10 Excellent

DHILLON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best in Guangzhou.
Stayed 1 night in May 2024