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Guangzhou Marriott Hotel Tianhe

5.0 star property

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Photo gallery for Guangzhou Marriott Hotel Tianhe

Exterior
Indoor pool
Pub
View from property
Deluxe Suite, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
No 228 Tianhe Road Tianhe Dis, Guangzhou, Guangdong, 510620
  • Grandview Mall
    ‪4 min walk‬
  • Canton Tower
    ‪4 min drive‬
  • Canton Fair Complex
    ‪9 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪47 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living room | TV

Deluxe Suite, 1 Bedroom

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | TV

Executive Suite, 1 Bedroom

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, View

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Guangzhou Marriott Hotel Tianhe

Luxury Guangzhou hotel connected to a shopping centre, a quick walk to Grandview Mall
2 restaurants, an indoor pool and a fitness centre are available at this hotel. Free wired Internet in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Guangzhou Marriott Hotel Tianhe offers 310 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Guangzhou Marriott Hotel Tianhe. During your stay, you'll be connected to a shopping centre and just a quick walk from Grandview Mall. You'll find features such as free self-parking and free wired Internet, plus 2 restaurants.
  • Free wired Internet
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Man Ho
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Grandview Mall and a 4-minute drive from Canton Tower
  • Airport shuttle service available for a fee
Guangzhou Marriott Hotel Tianhe offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9634 square feet (895 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the luxury Guangzhou Marriott Hotel Tianhe. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Man Ho – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Reservations are required.
City Bistro – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
The Lounge – On-site pub.
The Lounge – This bar specialises in local and international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Executive Lounge – This restaurant specialises in local and international cuisine and only serves breakfast. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 80 per day); free wired internet
  • Available in some public areas: WiFi (CNY 80 per day); free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • City Bistro
  • Executive Lounge
  • Man Ho
  • The Lounge
  • The Lounge

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • 9,634 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Guangzhou Marriott Hotel Tianhe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Fee for in-room wireless Internet: CNY 80 per day (rates may vary)
  • Fee for wireless Internet in public areas: CNY 80 per day (rates may vary)
  • Airport shuttle fee: CNY 738 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guangzhou Marriott Hotel Tianhe offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast rates include breakfast for up to 2 adults. There is additional breakfast charge for children, collected at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Marriott Hotel Tianhe
Guangzhou Marriott Tianhe
Marriott Hotel Guangzhou Tianhe
Guangzhou Marriott Tianhe
Guangzhou Marriott Hotel Tianhe Hotel
Guangzhou Marriott Hotel Tianhe Guangzhou
Guangzhou Marriott Hotel Tianhe Hotel Guangzhou

Guangzhou Marriott Hotel Tianhe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 406 out of 670 reviews
Rating 8 - Good. 210 out of 670 reviews
Rating 6 - Okay. 42 out of 670 reviews
Rating 4 - Poor. 8 out of 670 reviews
Rating 2 - Terrible. 4 out of 670 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
This is my first choice for my stay in Guangzhou.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

RUBY

Stayed 5 nights in Nov 2024

10/10 Excellent

stuart

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
my favorite hotel in the city
Stayed 3 nights in Nov 2024

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, convenient location and good service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Hing Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

10/10 Excellent

Roy, Hicksville

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergio

Stayed 2 nights in Sep 2024

10/10 Excellent

Bari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff are friendly
Stayed 2 nights in Aug 2024

4/10 Poor

Krikor

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-placed for exploring all that this remarkable city has to offer. We were here for a 3 day stopover enroute to London, and found it to be a very pleasant and convenient location. Breakfast was outstanding, and staff throughout our stay were attentive. Only difficulty we had was around trying to organise a tour - there did not appear to be any way to do this through the concierge, due to language. However this was no problem, as we had plenty to keep us occupied in Guangzhou during our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Boon Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 5 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel front desk staff didn’t seem to understand what “turn down service” meant. After no turn-down service for two nights, I went to the front desk and asked about it. The front counter staff thought I just wanted it for one night; I clearly stated that I would like to have turn down service for every night. The girl seemed shocked. She had to consult a manager to make sure that my room was eligible to have turn down service (I thought it would be a standard service for them!) Then she came back to tell me that I would get it for the rest of my stays. I got it for that night, but not the following night. I complained to their Cantonese restaurant manager when I was having dinner there. The problem got fixed right away. The same lack of training problem also appeared when I was told that my credit card was not needed for incidentals. Then I could not get my laundry back on time because the housekeeping or laundry department couldn’t charge me. The restaurants were not able to bill my account linked to my room because they weren’t able to charge me. More training is definitely needed for the front counter to keep the same excellent services that their Cantonese restaurant staff provided.
Stayed 7 nights in Jul 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its at the center of 4 shopping sections. The elevator is the only problem ive encountered you would have to pass thru 2 sets to head up to your room
Stayed 3 nights in Jul 2024

10/10 Excellent

Liqiong

Stayed 2 nights in Jun 2024

10/10 Excellent

Rajiv, Kitwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Great location! Will revisit
Stayed 3 nights in Jun 2024

8/10 Good

Chu sin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Nga Yu

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

JAIME

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for business or leisure
Stayed 1 night in Jun 2024

10/10 Excellent

Pak Long

Stayed 1 night in May 2024

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, good location, so many malls and restaurants nearby, you can always find something to do. Staff was very friendly.
Stayed 7 nights in Apr 2024