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Hilton Guangzhou Tianhe

5.0 star property

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Photo gallery for Hilton Guangzhou Tianhe

Outdoor pool
Free minibar, in-room safe, blackout curtains, soundproofing
Presidential Suite, Club lounge access | Living area | 55-inch LCD TV with satellite channels, TV
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500
  • Zhongtian Shopping Mall
    ‪20 min walk‬
  • Tianhe Stadium
    ‪2 min drive‬
  • Tee Mall
    ‪3 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪46 min drive‬

Room options

View all photos for Room (King hilton guestroom)

Free minibar, in-room safe, blackout curtains, soundproofing

Room (King hilton guestroom)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Executive Room, Business Lounge Access

King Hilton, Executive Room, Club lounge access | City view

King Hilton, Executive Room, Business Lounge Access

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Deluxe Room

King Hilton, Deluxe Room | City view

King Hilton, Deluxe Room

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access

Presidential Suite, Club lounge access | Living area | 55-inch LCD TV with satellite channels, TV

Presidential Suite, Business Lounge Access

  • 501 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Hilton, Deluxe Twin Room

Hilton, Deluxe Twin Room | Living area | 55-inch LCD TV with satellite channels, TV

Hilton, Deluxe Twin Room

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | City view

Deluxe Suite

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Twin hilton guestroom)

City view

Room (Twin hilton guestroom)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama Junior Suite

Panorama Junior Suite | Living area | 55-inch LCD TV with satellite channels, TV

Panorama Junior Suite

  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible

Free minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room, Accessible

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | 55-inch LCD TV with satellite channels, TV

Executive Suite

  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Junior Suite

Corner Junior Suite | City view

Corner Junior Suite

  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton, Executive Twin Room, Business Lounge Access

55-inch LCD TV with satellite channels, TV

Hilton, Executive Twin Room, Business Lounge Access

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room Twin Beds

Lobby

Executive Room Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room King Bed

Free minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Free minibar, in-room safe, blackout curtains, soundproofing

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton Room (King Bed)

Free minibar, in-room safe, blackout curtains, soundproofing

Hilton Room (King Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton Room Twin Beds

Free minibar, in-room safe, blackout curtains, soundproofing

Hilton Room Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room Twin Beds

Free minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room King Bed

Free minibar, in-room safe, blackout curtains, soundproofing

Executive Room King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panorama Junior Suite

Free minibar, in-room safe, blackout curtains, soundproofing

Panorama Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Junior Suite

Free minibar, in-room safe, blackout curtains, soundproofing

Corner Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Themed 2-bed Room

Free minibar, in-room safe, blackout curtains, soundproofing

Themed 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Themed Scenic Suite (Ultraman Theme)

Free minibar, in-room safe, blackout curtains, soundproofing

Themed Scenic Suite (Ultraman Theme)

  • Sleeps 2
  • 1 Queen Bed

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The price is €168
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About this property

Hilton Guangzhou Tianhe

Luxury hotel with 4 restaurants and full-service spa
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Hilton Guangzhou Tianhe offers 498 accommodations with free minibar items and laptop-compatible safes. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Eforea spa at hilton has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 6 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Hilton Guangzhou Tianhe. During your stay, you'll be within walking distance of CITIC Plaza. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, aromatherapy or body treatments at eforea spa at hilton
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes by car from Beijing Road Pedestrian Street and 10 minutes from Canton Fair Complex
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Guangzhou Tianhe offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A sauna, spa services, and multilingual staff are also featured at the luxury Hilton Guangzhou Tianhe. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Cafe at 2 – This buffet restaurant serves breakfast, lunch and dinner.
Il Ponte – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sui Xuan – This restaurant serves lunch and dinner. Open daily.
T-Lounge – On-site restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: CNY 173 for adults and CNY 86.50 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • cafe at 2
  • Il Ponte
  • Sui Xuan
  • T-Lounge

Things to do

  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CNY 350 per pet, per stay
  • Maximum 1 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 173 for adults and from CNY 86.50 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Pet fee: CNY 350 per pet, per stay
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast is provided to children up to age 5. Children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Hilton Guangzhou Tianhe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 938 reviews
Rating 8 - Good. 354 out of 938 reviews
Rating 6 - Okay. 77 out of 938 reviews
Rating 4 - Poor. 39 out of 938 reviews
Rating 2 - Terrible. 37 out of 938 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2024

4/10 Poor

Murray

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
AC disabled in rooms
This is a Hilton. Yet they decide not to allow guests to have functional a/c in the rooms in order to save money, so their guests cannot sleep due to oppressive heat at night
Stayed 2 nights in Nov 2024

8/10 Good

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs renovation to up keep its name as Hilton
Stayed 1 night in Nov 2024

8/10 Good

VISHAL, Colon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a very good hotel with excellent customer service and excellent facilities. The only thing I did not like is that the internet connection speed was very slow and this hotel caters to overseas buyers who come to do business in China and a main requirements during business trips is good internet speed which for the size and scale of this property is probably one of the worst I've seen around China. I've been to eight different Chinese cities and I've stayed in non franchise Chinese hotels which have much better connection speed.
Stayed 4 nights in Nov 2024

6/10 Okay

Turgay

Stayed 1 night in Oct 2024

10/10 Excellent

beren

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Yin Yan Ann

Stayed 2 nights in Aug 2024

10/10 Excellent

Yohanis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to several malls and dinning
Stayed 14 nights in Aug 2024

4/10 Poor

Roger S L

Stayed 5 nights in Aug 2024

10/10 Excellent

Yew Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located between Linhexi station and Guangzhou East railway station. Very convenient if coming from Baiyun Airport, just take line 3 and alight at Linhexi Station, no need to change line. And if there are plans to go to Hong Kong by High Speed Rail, can easily walk to Guangzhou East railway station. There are many restaurants available and a huge shopping mall, so there are plenty of dining options available. Hotel staff extremely helpful and polite, room is spacious, comfortable and clean. Very satisfied with my stay at the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, accessible to subway.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anny, mississauga

Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room. Love the staff very friendly would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Xinyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience and everyone is very nice
Stayed 3 nights in Jun 2024

8/10 Good

Augustina

Stayed 1 night in Jun 2024

10/10 Excellent

Yin Keat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lai Kuen Marzena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and bright, just one thing to snag about, wondering does Hilton belong to One World Alliance, because the staff doesn’t know
Stayed 2 nights in May 2024

10/10 Excellent

Jinlin

Travelled with family
Liked: Cleanliness, amenities
Good service, excellent room
Stayed 1 night in Jun 2024

10/10 Excellent

Yan Yu Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, Nice and well furnished bathroom. Friendly staff. But it will take some time to walk to the train station.

10/10 Excellent

Rami

Stayed 2 nights in May 2024

10/10 Excellent

ASHER

Liked: Cleanliness, staff & service, property conditions & facilities
All the amenities are clean and the food is great
Stayed 6 nights in Apr 2024

10/10 Excellent

chanel

Great location, service and so clean!
Stayed 1 night in Apr 2024

8/10 Good

GEORGE

Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Spacious room.
The hotel is not new. But it is maintained relatively well. We have booked the Junior Suites, which is really really very big and spacious. And I love the layout of the room. Unfortunately, all these Junior suites have afternoon sun. So when we checked in at 3 PM, the room was so so so hot. And it was registered at 28°. When they sent technician to rectify the aircon, he could not do anything because it was centrally controlled. This is a very unlikable system. Hope you can improve on this in your next renovation. All in all, in this trip our group has booked 20 nights in your hotel.
Stayed 4 nights in Dec 2023