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4.0 out of 5

"More effort to clean the room would be better. I had 2 keys and only 1 worked even after several attempts to have it reprogrammed at reception. " More

By a verified traveller on Mon 29 Apr 2019

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Garden Non-Smoking King Bed Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kapok 66 Non-Smoking King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kapok 66 Non-Smoking Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Non-Smoking King Bed Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

E500 Non-Smoking Twin Bed Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Garden 66 Non-Smoking King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Garden Hotel Guangzhou - Free shuttle between hotel and Exhibition Center during Canton Fair ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Garden Hotel Guangzhou - Free shuttle between hotel and Exhibition Center during Canton Fair

Everyone (2)
3 out of 5
More effort to clean the room would be better. I had 2 keys and only 1 worked even after several attempts to have it reprogrammed at reception.

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by The Garden Hotel

Dear Guest, Thank you for taking the time out to write about your recent stay with us at Garden Hotel. I'm sorry to hear that you've had unpleasant experiences during your stay with us. Please rest assured that I've brought such issues up to our management team and proper actions will be taken to rectify all those mentioned points given out on the review. Once again, we're truly sorry for the all the inconvenience happened on your past stay and sincerely hope to hear from you soon and have another chance to showcase the true spirit of the Garden Hotel guest experience. Best regards, Jimmy Guest Experience Manager

4 out of 5

good location, nice service, excellent breakfast

Pros: location
Cons: facility
Location: shopping, eating and convenience to access
everything is fine so far for this stay except the facilities in the room need to improve. Some lights are not working when I stepped into the room, the staff came to check but did not do anything.

Posted by , from coventry, uk on 31 May 2017

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Comment from Hotel Management

27 Jun 2017 by Brian

Dear Guest, Thank you for taking the time out to write a review and thank you for your continued support. I'll pass along the issues you've experienced to our management team for followup. Thank you for bringing this to our attention. Regards, Brian Ding Guest Experience Manager

4 out of 5
Upea huone ja hotelli, mutta aamiainen on ruuhkainen, kuin rautatieasema.

Posted by on 23 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Leila J.

Dear valued guest, Thank you very much for your review. Best Regards, Guest Relations LN Garden Hotel, Guangzhou

5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Guest Relations LN Garden Hotel, Guangzhou

Dear valued guest, Thank you for sharing your comment with us! We genuinely feel privileged to read your kind comments about your recent experience at LN Garden Hotel, Guangzhou. Your satisfaction is always a motivation for us and definitely the key to our success. Thank you for giving us the opportunity to make your stay in LN Garden Hotel, Guangzhou an enjoyable and we look forward to seeing you in near future. Yours sincerely,