"More effort to clean the room would be better. I had 2 keys and only 1 worked even after several attempts to have it reprogrammed at reception. " More
29 Apr 2019 by The Garden Hotel
Dear Guest, Thank you for taking the time out to write about your recent stay with us at Garden Hotel. I'm sorry to hear that you've had unpleasant experiences during your stay with us. Please rest assured that I've brought such issues up to our management team and proper actions will be taken to rectify all those mentioned points given out on the review. Once again, we're truly sorry for the all the inconvenience happened on your past stay and sincerely hope to hear from you soon and have another chance to showcase the true spirit of the Garden Hotel guest experience. Best regards, Jimmy Guest Experience Manager
27 Jun 2017 by Brian
Dear Guest, Thank you for taking the time out to write a review and thank you for your continued support. I'll pass along the issues you've experienced to our management team for followup. Thank you for bringing this to our attention. Regards, Brian Ding Guest Experience Manager
24 Oct 2019 by Leila J.
Dear valued guest, Thank you very much for your review. Best Regards, Guest Relations LN Garden Hotel, Guangzhou
15 Jul 2019 by Guest Relations LN Garden Hotel, Guangzhou
Dear valued guest, Thank you for sharing your comment with us! We genuinely feel privileged to read your kind comments about your recent experience at LN Garden Hotel, Guangzhou. Your satisfaction is always a motivation for us and definitely the key to our success. Thank you for giving us the opportunity to make your stay in LN Garden Hotel, Guangzhou an enjoyable and we look forward to seeing you in near future. Yours sincerely,