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Hotel Santorini

3.0 star property

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Photo gallery for Hotel Santorini

Rooftop terrace
Deluxe Apartment | In-room safe, blackout curtains, free WiFi, bed sheets
Outdoor pool
Reception
Deluxe Apartment | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle 28 #30 230, Alto de la Virgen, Guatapé, Guarne, 053840
  • Peñol-Guatapé Reservoir
    ‪6 min walk‬
  • Parque Comfama
    ‪4 min drive‬
  • Rock of Guatapé
    ‪6 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪139 min drive‬

Room options

View all photos for Economy Apartment

Economy Apartment | In-room safe, blackout curtains, free WiFi, bed sheets

Economy Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room

Premium Double Room | In-room safe, blackout curtains, free WiFi, bed sheets

Premium Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | In-room safe, blackout curtains, free WiFi, bed sheets

Economy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Apartment

  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

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About this property

Hotel Santorini

Hotel in Guatapé with outdoor pool and restaurant
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a garden and a front desk safe. Change of towels is available on request
Hotel Santorini offers 32 accommodations with a safe and blackout curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Santorini, you're just a quick walk from Peñol-Guatapé Reservoir. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and a terrace
  • 6 minutes on foot from Peñol-Guatapé Reservoir and a 4-minute drive from Parque Comfama
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Santorini.

This 3-star Guatapé hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10:00 AM.
Restaurante Orégano – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: COP 15,000 to 18,000 for adults and COP 15,000 to 18,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante Orégano

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 15000 to 18000 for adults and COP 15000 to 18000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts cash
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Hotel Santorini Hotel
Hotel Santorini Guatapé
Hotel Santorini Hotel Guatapé

Hotel Santorini Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 49 reviews
Rating 8 - Good. 11 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Travelled with family
Everything good, except the beds are too hard
Stayed 3 nights in Oct 2024

8/10 Good

Washington, Bronx

Travelled with partner
Liked: Staff & service
The property is small hotel with different towers parking is horrible, easy to walk to the small town. Pool is very small. But the staff was great, easy check in and easy check out bring you passport cause they want to see the stamp.
Stayed 1 night in Jan 2024

6/10 Okay

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ac in the rooms if you open the windows is really noisy so is you choice, this was the longest night of my life
Stayed 1 night in Sep 2023

10/10 Excellent

Juan C

Stayed 1 night in Sep 2023

10/10 Excellent

Pieter, Oranjestad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a nice prospect of Guatapé , only thing is there are a lot of stairs up and down
Stayed 1 night in Jul 2023

2/10 Terrible

Lawrence

Travelled with group
Disliked: Staff & service, room comfort
Horrible Stay at Hotel Santorini.
First of all there is no air conditioning, which wound not be a tremendous issue if you can open the windows and get cool air in the evening. However, there are no screens to the windows. Therefore you get large mosquitoes and other bugs into the room. Plus there was loud music until 1am. We had booked for three nights, we just left after 2 nights ( paid for the 3 nights) and went back to Medellin. We couldn’t take it for a third evening. Also the staff advised me that UBER was illegal and I had to take their taxi service, which I refused. We ended up taking an UBER back to Medellin. Gautape is beautiful, however this hotel leaves a lot to be desired.
Stayed 3 nights in Jul 2023

6/10 Okay

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views from their rooftop! Probably the best in the area and very clean rooms. Amazing value overall.
Stayed 2 nights in Jun 2023

6/10 Okay

PATRICIO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice but room is small. there is no air conditioning. Has to sleep with windows open and it's very noisy outside. Also breakfast is included, but a kind suggestion if could variate the food served! Overall was not bad. Walking distance from the town and you can catch a "tuk tuk" right outside of the gate! It's a little pricey!
Stayed 5 nights in Apr 2023

10/10 Excellent

Jesselyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice clean where it’s located is perfect walking distance from everything stuff are amazing In one words love it
Stayed 4 nights in Mar 2023

8/10 Good

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and hotel was nicely located

8/10 Good

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Sincere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well designed and i felt safe and secure while on the property. The staff is also very attentive to the needs of the guests
Stayed 2 nights in Jul 2022

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Santorini, the staff was delightful and friendly, however the pillows in the rooms were to high and when asked for smaller pillows were nit granted.
Stayed 3 nights in Jun 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
Disaster from the start. Upon arrival I was told that the hotels can only take cash, not credit cards. After wrangling with management for a half hour and explaining to them that I did not bring cash, they magically found a way for me to use a credit card. The hotel bill itself as a luxury hotel (and should have been for the $500,000 COP per night I paid). It's not. We brought a bottle of whiskey but found there were no glasses of any kind in the room. When we requested glasses from room service they brought us two PAPER CUPS and told us "no glassware is available for the rooms." As I filled the jaccuzi tub I noticed that it was not stationary. It actually moved as I pushed it, and the entire thing was made of cheap, flimsy plastic. We filled it 3/4 full, got in, watched a series on Netflix, and then noticed as we were draining the tub that the water was escaping from their system and flooding our floor! My fiance had previously set her phone on the floor next to the tub and by the time we saw all the water it was too late. The phone was ruined and we had to buy her a new one. As we were trying to clean things up we happened to look behind the tub and noticed that the power cord was plugged into an extension cord and the point at which they connected was laying directly on the floor submerged in the water! We are still in shock that we weren't electrocuted that night! AVOID THIS HOTEL LIKE THE PLAGUE.
Stayed 4 nights in Dec 2021

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atwncion del personal. Tuve algo de problema con el agua caliente pero fue atendido. La habitación tiene lo nefesario para in buen descanso.
Stayed 1 night in May 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bueno
Stayed 4 nights in Feb 2024

8/10 Good

Franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 2 nights in Feb 2024

6/10 Okay

Denis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024