Pousada Tortugas

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pousada Tortugas

Outdoor pool, open 7:00 AM to 10:30 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 10:30 PM, pool umbrellas, pool loungers
Minibar, free WiFi, bed sheets
Outdoor pool, open 7:00 AM to 10:30 PM, pool umbrellas, pool loungers
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Pool

Explore the area

Map
Estrada do Pernambuco, 50 - Enseada, Guarujá, SP, 11440-536
  • Enseada Beach
    1 min walk
  • Mar Casado Beach
    3 min drive
  • Sorocotuba Beach
    4 min drive
  • Santos (SSZ)

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

About this property

Pousada Tortugas

Beachfront Guarujá pousada in Enseada with free breakfast
Along with an outdoor pool, this smoke-free pousada has self parking and spa services. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, an arcade/games room and tour/ticket assistance.
Pousada Tortugas offers 20 air-conditioned accommodations, with minibars. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This Guarujá pousada provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the pousada include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Pousada Tortugas, you're just a quick walk from Enseada Beach. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Enseada Beach and 8 minutes by car from Pernambuco Beach
Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Pousada Tortugas. Parking is available for a fee.

This Guarujá pousada is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 11 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (BRL 50 per night); reservations required
  • Parking on site (BRL 50 per night)

Food and drink

  • Free buffet breakfast available daily 8 AM to 11 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 16 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 50.00 per night
  • Nearby parking fee: BRL 50 per night (164 ft away)
  • Service fee: BRL 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are needed for massage services. For reservations, contact the pousada before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pousada Tortugas
Pousada Tortugas Guaruja
Pousada Tortugas Pousada
Pousada Tortugas Pousada Guaruja
Pousada Tortugas Guaruja, Brazil - Sao Paulo
Tortugas Guaruja
Pousada Tortugas Guarujá
Pousada Tortugas Pousada (Brazil)
Pousada Tortugas Pousada (Brazil) Guarujá

Pousada Tortugas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 58 reviews" "
Rating 8 - Good. 17 out of 58 reviews" "
Rating 6 - Okay. 11 out of 58 reviews" "
Rating 4 - Poor. 9 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen, London

Liked: Cleanliness, property conditions & facilities, room comfort
Well located and comfortable
The hotel is a little on the basic side, but it has a good comfortable bed, very efficient air conditioning, a great location right on the beach and a small pool. There is internet in certain parts (not in my room). The breakfast was OK. Free car parking available. 2 beautiful cats wander around the property.

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Helom

Stayed 1 night in Oct 2023

4/10 Poor

GUSTAVO

Stayed 1 night in Mar 2022

8/10 Good

Arikerlys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei da estrutura e da localização. Tivemos um pequeno problema com falta de água no chuveiro no último dia da estadia.
Stayed 1 night in Jan 2022

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada muito bacana Limpa, pé na areia, confortável Funcionários educados e prestativos Com certeza, voltaremos
Stayed 1 night in Nov 2020

8/10 Good

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Sheylla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Elza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decadência
O Hotel está em péssimas condições, precisando de reforma urgente. O box não tinha porta, molha todo o banheiro na hora do banho. A recepção está com as paredes mofadas. A cama tinha formigas. Não tem tomadas suficientes, não tem armário para organizar a roupa, tive que deixar tudo na mala. O café da manhã nem se fala, péssimo. A única coisa que salvou foi o atendimento da recepcionista da manhã, bem educada e atenciosa. Não recomendo e não voltaria.
Stayed 1 night in Feb 2020

2/10 Terrible

JOSE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

ROSELI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 2 nights in Feb 2020

10/10 Excellent

LUZIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOA
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Gostei da disponibilidade dos funcionários; Não gostei da limpeza da piscina e do estacionamento que não cabia todos os carros.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

helio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Dinorá Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Foi excelente, gostei muito do atendimento, todos atenciosos e prestativos, sempre limpo, café da manhã muito gostoso e em frente à praia!!
Stayed 2 nights in Jan 2020

8/10 Good

Lucilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Stayed 1 night in Jan 2020

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente descontraído
Hospedagem agradável e confortável, excelente atendimento. Sugiro pãozinho fresquinho no café da manhã, entretanto, vale ressaltar que não comprometeu em nada nossa estadia.
Stayed 7 nights in Jan 2020

6/10 Okay

Thais C

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

6/10 Okay

ANGELA MARIA

Travelled with group
Liked: Cleanliness, staff & service
pousada em geral
A pousada é agradável, porém o quarto que ficamos é muito barulhento à noite e o ar condicionada não foi o suficiente para o tamanho do quarto, a torneira da pia do banheiro saia pouca água. Quanto ao café da manhã, foi muito ruim. O café está ruim, o pão era amanhecido, o pão de queijo estava muito ruim e não tinha nenhum tipo de suco. Não tinha lugar para o meu carro no estacionamento, tive que deixar o carro na rua
Stayed 1 night in Jan 2020

6/10 Okay

Valdyrene

Disliked: Cleanliness, property conditions & facilities, room comfort
feed back
Razoável, a recepcionista na parte da manhã foi excelente, extremamente profissional, já a recepcionista do período da tarde, muito antipatica, atende com desprezo, fazendo pouco dos hóspedes, não responde o que perguntamos, dando foco ao seu WhatsApp. Quarto com muitos mosquitos, lençóis sujos, com manchas, estacionamento nada funcional, Pontos fortes, ótimo o café da manhã,
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ao chegar no hotel encontramos o quarto fétido e ao conferir o banheiro tivemos de dar descarga pois haviam fezes no vaso sanitário. Pedimos pra trocar de quarto pois o cheiro não saía mesmo apos abrirmos as janelas, observei outros pontos sujos no quarto.Conseguimos mudar de quarto mas não houve sequer um pedido de desculpas por esse inconveniente. Proximo ao novo quarto vimos pontos de entulho dentro da pousada. Ela fica de frente ao mar...mas está muito mal cuidada. Café da manhã variado mas os pães pareciam velhos e o café parecia requentado. No primeiro dia percebemos que o leite estava azedo. Avisamos a funcionária que trocou o leite mas não antes de fazer uma cara bem antipática. Louças com lascas e com limpeza duvidosa. Não fomos embora pq já havíamos pago o valor total e pq não haviam outras vagas nas pousadas vizinhas. A praia em si é maravilhosa..
Stayed 4 nights in Jan 2020

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
A estadia foi ótima,
Stayed 2 nights in Jan 2020