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Hotel Los Recuerdos

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Los Recuerdos

Suite (Imperial Panoramica) | View from room
Suite (Suite Imperial) | Minibar, free WiFi
Premium Suite (Jacuzzi) | Minibar, free WiFi
Suite (Imperial Panoramica) | Minibar, free WiFi
Suite (Imperial Panoramica) | Minibar, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via Peñol Gatapé Km 19, Guatapé, Antioquia, 53847
  • Peñol-Guatapé Reservoir
    1 min walk
  • Parque Comfama
    3 min walk
  • Rock of Guatapé
    12 min walk
  • Medellín (MDE-José María Córdova Intl.)
    125 min drive

Room options

View all photos for Premium Suite (Jacuzzi)

Premium Suite (Jacuzzi) | Minibar, free WiFi

Premium Suite (Jacuzzi)

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (Imperial Panoramica)

Suite (Imperial Panoramica) | Minibar, free WiFi

Suite (Imperial Panoramica)

  • Lake view
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Large Single Sofa Bed

View all photos for Superior Room

Superior Room | Minibar, free WiFi

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Panoramic)

Junior Suite (Panoramic) | Minibar, free WiFi

Junior Suite (Panoramic)

  • 41 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Large Single Sofa Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite | Minibar, free WiFi

Junior Suite

  • 43 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room | Minibar, free WiFi

Premium Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Suite Imperial)

Suite (Suite Imperial) | Minibar, free WiFi

Suite (Suite Imperial)

  • 70 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Large Single Sofa Bed

View all photos for Suite

Minibar, free WiFi

Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Room Premium

Minibar, free WiFi

Room Premium

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Junior

Minibar, free WiFi

Room Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Presidential

Minibar, free WiFi

Suite Presidential

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room Premium

Minibar, free WiFi

Room Premium

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Minibar, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Minibar, free WiFi

Room Deluxe

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hotel Los Recuerdos

Family-friendly hotel with nightclub and sauna
An outdoor pool, a restaurant and a nightclub are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and a business centre.
Hotel Los Recuerdos offers 108 accommodations with minibars and complimentary dressing gowns. 32-inch LCD televisions come with cable channels. This Guatapé hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Los Recuerdos, you're just a quick walk from Peñol-Guatapé Reservoir. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna, bicycles to rent and a playground
  • Steps from Peñol-Guatapé Reservoir and 3 minutes on foot from Parque Comfama
  • Airport shuttle service available for a fee
Hotel Los Recuerdos offers its guests a kids' pool, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A nightclub, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Los Recuerdos.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Los Recuerdos

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8 AM - 9 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:30 AM to 9:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Recuerdos Guatape
Hotel Los Recuerdos
Los Recuerdos Guatape
Hotel Los Recuerdos Hotel
Hotel Los Recuerdos Guatapé
Hotel Los Recuerdos Hotel Guatapé

Hotel Los Recuerdos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 219 out of 473 reviews" "
Rating 8 - Good. 130 out of 473 reviews" "
Rating 6 - Okay. 64 out of 473 reviews" "
Rating 4 - Poor. 23 out of 473 reviews" "
Rating 2 - Terrible. 37 out of 473 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Orven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. The bad don’t have air conditioners in the rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in front if the Piedra del Penol . Pool area is really nice with a great view. We chose the full board option and the food was delicious
Stayed 1 night in Aug 2024

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly service
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaison Leandro Rodriguez

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Liked: Amenities
All good
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at a Jr Suite..GREAT view. Big and comfortable bed..also included to sofa beds. It did not have air-conditioning..but it was pretty cool outside..so the room was ok. I would have liked..an electric coffee machine were available.The included breakfast was very good..and the waitress were very good.
Stayed 1 night in Aug 2024

8/10 Good

wendy

Liked: Property conditions & facilities
A little problem on my part at check in but it was on my part
Stayed 1 night in Aug 2024

4/10 Poor

Marc

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had chosen this property for the view and the jacuzzi on the balcony. Unfortunately, we could not enjoy the jacuzzi because of mosquitos at night. Service was terrible. Hotel charges more than 5000 Columbian pesos for service in the suite. There was not even a bottle of water to welcome us. Everything is for sale. The next day, I wanted to iron my clothes but there was none in the suite. I called for one, it was never delivered. I went to the front desk and complained about it. Still nothing was done. I wore crumpled clothes to go out for dinner and travel. I felt humiliated. I left the hotel early on August 12 without eating breakfast because I was frustrated. I left my country, spent thousands of dollars to take my fiancée on a trip that we expected to be a great moment for the two of us. Instead, we were frustrated and did not enjoy our stay. The management of this hotel does not care about guest satisfaction; the staff lacks professionalism and lack knowledge about customer service 101. I will never stay at this hotel, and I will share my unpleasant experience with staff, friends, and others online to ascertain that whoever visits Guatapé does not stay in this hotel. I understand that business survives on profits but when greed prevails on customer satisfaction and service is terrible, there is a price to pay. Expedia also must be sued for doing business with this type of hotel. Nothing is done to ascertain that international standards are respected. I intend to sue.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view to the water
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location near the Peñol Rock. The food and the service was great. We stayed in a room with panoramic view of the rock.
Stayed 1 night in Jul 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a large group of 19 traveling together. We’re 5 siblings traveling with our own family and all Colombians. We had a beautiful time at this hotel. Nicely located and convenient to get to town on tuk-tuk, most fun way to travel short distances. There were two pools and a revolving bar. Keep in mind all facilities are not open and are in scheduled times. The staff was amazing and responsive. Hard working people and so pleasant. We stayed in a beautiful room with a grand view of the lake and El Peñol with a hot tub on the balcony, zen-like! The breakfast was buffet style with local choices to choose from. The lunch and dinner served was good, nothing stood out. The hotel is not luxurious but is comfortable and scenic. Very peaceful and a great way to spend 3 nights of our 16-day itinerary in Guatape.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location in Area
Stayed 2 nights in Jul 2024

8/10 Good

Indira

Stayed 2 nights in Jul 2024

4/10 Poor

the

Stayed 2 nights in Jul 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, and the view from my room, and appreciated the kindness and willingness to help from the staff, more so ever the exceptional service from Héctor, he is very welcoming, and the ride in the planchón with his explanation about the reservoir was very entertaining.
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 1 night in May 2024

8/10 Good

NOEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place to stay, just at night was a big storm and we was on floor 5, so water start to going out from the ceiling lamp, was trying to contact somebody at reception and was nobody to report, so we did not sleet that night at all because was like a fountain in our room and my cloth was all wet. Natali in reception was a very nice person, we report to her next day. /but they should have somebody at night for this kind of problems.
Stayed 1 night in May 2024

6/10 Okay

PAOLA ANDREA

Travelled with family
Liked: Cleanliness, staff & service
No air conditioning or fans in the rooms. Bathrooms over flooded when used. Very expensive for the quality it offers in the rooms. You can also hear the noise if the music is turned on at a high volumen in the bar.
Stayed 1 night in May 2024

10/10 Excellent

Essie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short, but we now wish we would have stayed longer to enjoy more of the property. Staff is very courteous, great breakfast, and conveniently located.
Stayed 1 night in May 2024

10/10 Excellent

MOISES, Poinciana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the service was excellent
Stayed 1 night in May 2024

8/10 Good

Jonathan, Danbury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception may have someone who seems unhappy to be working there, the rest seemed to be helpful and at least put on a smile. The property is nice, good for families. *CAUTION THE POOL AREA-MOSTLY FOR LITTLE KIDS, DO NOT HAVE THEM RUNNING, THOSE FLOORS BY THE POOL AREA VERY SLIPPERY IF WALKING WITH WET FEET** (My kid slipped and hit his head, thankfully nothing bad happened).. other than that the property is probably the best with accomodations being close to the town and the rock. Would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities