Aurora Express

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aurora Express

Classic Quadruple Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi
Family Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi
Lobby
Classic Quadruple Room, Multiple Beds, Non Smoking | Mountain view
Family Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
  • La Aurora Zoo
    5 min drive
  • Avenida La Reforma
    5 min drive
  • El Obelisco
    5 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    13 min walk

Room options

Classic Quadruple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 3 Single Bunk Beds and 1 Double Bed

Family Quadruple Room, Multiple Beds (202)

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

About this property

Aurora Express

Guatemala City guesthouse in Zona 13 with free parking
Coffee/tea in a common area, a microwave in a common area and a fridge in a common area are available at this guesthouse. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance.
Aurora Express offers 8 accommodations with free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Aurora Express's great location gets high marks from our customers. During your stay, you'll be within walking distance of La Aurora Zoo. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from La Aurora Zoo and 13 minutes from Paseo Cayala
  • Free airport shuttle service
Aurora Express offers its guests a terrace, tour/ticket assistance, and coffee/tea in common area. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Aurora Express also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guatemala City guest house.

For a fee, guests can enjoy a local cuisine breakfast on weekdays from 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Access code

Pets

  • Pets and service animals are not allowed at Aurora Express

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 7 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Aurora Express offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Aurora Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 306 out of 421 reviews" "
Rating 8 - Good. 54 out of 421 reviews" "
Rating 6 - Okay. 22 out of 421 reviews" "
Rating 4 - Poor. 18 out of 421 reviews" "
Rating 2 - Terrible. 21 out of 421 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lissett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gates and close to the airport. Big and clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Nely

Stayed 1 night in Sep 2024

4/10 Poor

Amalia

No me gusto que al querer salir la seguridad no me dejaba porque no le daba la dirección completa, yo le di el nombre del hotel y necio que yo tenía que darle la dirección 😡
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Vophsie, Villa Rica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!! Quiet. The breakfast (surcharge) was excellent. I will definitely stay again when the opportunity arises. Thank you Natalia and I can’t wait to return!!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
Friendly helpful staff even with the language barrier. Close to the airport for layover
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room with king size bed. Two young girls run the place, made me a delicious breakfast and lent me a phone charger. Quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Since the property is so close to the airport, this is an excellent location to stay for Guatemalan arrival and departure flights
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious, with a balcony view of a forested canyon. Yet so close to the airport one could walk, if travelling light. Airport shuttle was a Mercedes sedan. Staff were very helpful, but only present for a few hours per day. Located in a gated neighborhood, no restaurants nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good, just need to have places to eat inside. Because some people like me don’t have personal transportation to go eat outside, I hear a little noise, like motorcycles and cars late night. Other than that everything was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Delmy, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice need more fans or AC, but excellent place
Stayed 1 night in Aug 2024

6/10 Okay

Joanna

Travelled with group
Liked: Cleanliness
Stayed here already one time. Was super. Nice rooms. This time room was dark, tiny, super small barely useable bathroom and shower. Not enough towels for number of persons. Internet does not work.
Stayed 1 night in Aug 2024

8/10 Good

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for 1 night before early am flight
Very nice people and place. HOWEVER - it is in a gated neighborhood (yea safety) but it meant it was hard to get into and out of by taxi. there is also only a small convenience store and 2 restaurants (one only open for dinner) within walking distance (unless you want to eat in the airport - which i did). so if you arrive late from the airport and just need a place to sleep its great, but as a place to stay for multiple days i would say no.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose, Hagerstown

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet area. Excellent customer service. Spacious rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like your home away from home. Quiet, friendly staff. Early airport shuttle!
Stayed 1 night in Jul 2024

6/10 Okay

Angelina

Stayed 1 night in Jul 2024

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato encantador, un desayuno y amabilidad desde el host hasta el personal. La habitación muy amplia y cómoda con buena vista. Las instalaciones están en remodelación. Aseguró que quedarán estupendas
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view looked over a forest in the city. Could have a wash cloth and another bath towel for those with long hair
Stayed 1 night in Jul 2024

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice, but it was advertised as a hotel which is not, it is a house with different rooms available, like an Airbnb. However Natalia was able to pick us up from the airport and make us feel welcome. It is about 5 minutes from the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose, Hagerstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose, Hagerstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amo este lugar, no dudo en reservar cuando viajo a Guatemala
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Location
We were pleased with the beauty of the hotel, the friendliness of each person with whom we interacted, and the communication around the shuttle service.
Dining room
Ceiling in main space
Exterior
View from the dining room and patio
Stayed 1 night in Jul 2024