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Hilton Garden Inn Guatemala City

4.0 star property

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Photo gallery for Hilton Garden Inn Guatemala City

Reception
Meeting facility
Bar (on property)
Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • U.S. Embassy in Guatemala
    ‪11 min walk‬
  • La Aurora Zoo
    ‪14 min walk‬
  • Oakland Mall
    ‪14 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, City View

  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, City View

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1378)
The price is €192
for 1 room
includes taxes & fees
21 May - 22 May
Wyndham Garden Guatemala City

About this property

Hilton Garden Inn Guatemala City

Hotel with free parking, near Oakland Mall
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hilton Garden Inn Guatemala City offers 109 accommodations with laptop-compatible safes and a safe. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Guatemala City. During your stay, you're just a quick walk from Avenida La Reforma. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 14 minutes by foot from Oakland Mall and a 2-minute drive from Natural History Museum
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2239 square feet (208 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Guatemala City. Free self parking is available.

This Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Garden Grille & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.40 for adults and from USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 859 reviews
Rating 8 - Good. 248 out of 859 reviews
Rating 6 - Okay. 74 out of 859 reviews
Rating 4 - Poor. 31 out of 859 reviews
Rating 2 - Terrible. 20 out of 859 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean in a nice, safe, and quite area.
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this hotel for 10 days about a week ago. It was an extremely enjoyable experience. I want to make a special mention of Mr. Javier, who is the Night Shift representative of the hotel at the front desk. We needed a special accommodation for my room and once he knew of our situation he took charge and made the special changes for my family and I. He was very polite and professional. Thank you Javier for being the way you are, you take your job seriously and it is greatly appreciated.
Stayed 11 nights in Dec 2024

10/10 Excellent

Lesly, La Mirada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, easy to check in and out. Clean room/bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Elder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I needed for my stay. It’s close to the airport so period loud airplanes. I would recommend a stay here!
Stayed 7 nights in Dec 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was very friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

Christy

Travelled with family and small children
Liked: Amenities
Second time staying here , overall very clean and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place to rest
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!!
Stayed 1 night in Dec 2024

6/10 Okay

Yahan

Liked: Cleanliness, staff & service, property conditions & facilities
if you are travel with small kids, not really recommend, as there is a pub across the street with really loud music at night.
Stayed 4 nights in Dec 2024

8/10 Good

CHRISTIAN G.

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed last week and loved it no problem so i booked a room for my mom and neices. When i payed they ask how many ppl are staying i answered and entered ages. Never did it ask for anything extra for breakfast or nothing. Well they went to eat and were told the kids aren't included. Made my mom was expected to pay extra. I think if there gonna charge extra at least give the option so your not hoy with an expected charge.
Stayed 1 night in Nov 2024

4/10 Poor

Manuel d Galvez

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTIAN G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo viajo mucho y encontrar un hotel cómodo, seguro es algo difícil. Este es todo eso. Fácil de check- in, el desayuno delicioso. La regadera omg de primera. Fue una buena experiencia.
Stayed 1 night in Nov 2024

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
kjnlkn jn
Stayed 3 nights in Nov 2024

6/10 Okay

kristen

Liked: Cleanliness, staff & service
Average stay. Nothing special. Nice buffet. Convenience to airport.
Stayed 1 night in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcello

Stayed 1 night in Sep 2024

8/10 Good

UGANDHAR REDDY

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Enjoyed my short stay!
Stayed 1 night in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super great and accommodating with my mom who has a physical disability.
Stayed 2 nights in Aug 2024

10/10 Excellent

Virgilio, Hagerstown

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in one of the best areas in Guatemala City
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities
The bathroom has two drain, one in the shower area and the other one next to the the toilet. Once you start showering all the water comes out on the next to the toilet so once you done showering and step out off the shower, you step in to a pool of water. All floors area in the bathroom is full of water. When I check it out in the morning the guy ask me if everything was okay, I told him about the issue in the bathroom and he knew about that issue already it looks like they have not fixed for a long time. For that I give them one star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well, friendly and nice
Stayed 1 night in Jul 2024