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Holiday Inn Guatemala City, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Guatemala City, an IHG Hotel

Outdoor pool
Exterior
Bar (on property)
Reception
Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    1 min walk
  • Plaza Fontabella Shopping Center
    4 min walk
  • El Obelisco
    8 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    10 min drive

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Kitchen

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €144
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Holiday Inn Guatemala City, an IHG Hotel

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Our customers tell us they can't get enough of Holiday Inn Guatemala City, an IHG Hotel's great location. During your stay, you're just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Los Comensales, a buffet restaurant that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Avenida La Reforma and 4 minutes on foot from Plaza Fontabella Shopping Center
Holiday Inn Guatemala City, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 7782 square feet (723 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Guatemala City, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Guatemala City, an IHG Hotel was completed in May 2023.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Los Comensales – This buffet restaurant specialises in international cuisine and only serves breakfast.
Bar Sonata – On-site bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to January 6 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 162.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GTQ 151.47 for adults and from GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

jieun

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition was good. But pool was too cold & dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

OSCAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great environment
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Great for one or two nights top
Good hotel for one or two nights. We stayed one night so it was okay for what we needed the room. No spa or massages available and restaurant needs a bit more attention and liveliness.
Stayed 1 night in Sep 2024

8/10 Good

Gabriela

Business traveller
Liked: Cleanliness, amenities
Great rate, business stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
The pool look good on picture but not impressed in person. The staff is very nice but the overall look of the property and the restaurant is ok….it’s a Holliday Inn so I did not expect much anyway.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy some nights specially the weekend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
I’m was happy to be there no complaints
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, wonderful breakfast
Great place to stay. Breakfast is incredible.
Stayed 3 nights in Aug 2024

10/10 Excellent

soumitro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2024

8/10 Good

Derek

Travelled with family and small children
Nice place good location. Day staff is super friendly. Night staff could be more welcoming.
Stayed 1 night in Jul 2024

4/10 Poor

hector

Disliked: Staff & service, property conditions & facilities, room comfort
Bad plumbing too much noise
This a recycled building the plumbing didn’t work well. I was in a room where the sink didn’t work and when I reported it to the front desk, instead of switch me to a different room they sent a plumber at midnight, that was just the beginning. There’s a club across the street that plays loud music until 2am. The noise was so loud the glass over the table was shaking
Stayed 1 night in Apr 2024

4/10 Poor

Benigno

Stayed 7 nights in Jul 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Holiday Inn before and I enjoy staying there because the hotel is at a convenient location, very clean, and the staff is friendly and professional. I didn't eat at the Hotel on this trip but I have eaten there in other trips, and the food is great.
Stayed 6 nights in Jul 2024

10/10 Excellent

Annetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados fueron muy serviciales. El lugar estaba bonito, limpio y cómodo. Hay muchas opciones de comida y el área se sentía bien segura.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024

10/10 Excellent

Douglas

Stayed 1 night in Jun 2024

8/10 Good

Herbert, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Jun 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Zona 10, safe and quiet place
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very well centralized to many options of food and shopping
Stayed 3 nights in Jun 2024