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Hotel Casa Veranda

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa Veranda

Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby
Junior Suites, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service
  • Kitchen
  • Air conditioning

Explore the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    2 min walk
  • Plaza Fontabella Shopping Center
    5 min walk
  • Embassy of Mexico in Guatemala
    8 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Junior Suites, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Master Suite, 2 Double Beds

  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Master Suite 1 King Bed

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Wyndham Garden Guatemala City

Hot tub
Breakfast included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1065)
The price is €124
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Wyndham Garden Guatemala City

About this property

Hotel Casa Veranda

Hotel with a 24-hour fitness centre, steps from Avenida La Reforma
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a meeting room and dry cleaning.
Hotel Casa Veranda offers 90 air-conditioned accommodations with a safe and free newspapers. Televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a bath and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Veranda. During your stay, you're just a quick walk from Avia Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at La Pergola
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Avenida La Reforma and 8 minutes on foot from Embassy of Mexico in Guatemala
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Casa Veranda.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
La Pergola – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 10:30 PM on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 40 per pet, per night
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Casa Veranda offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Víctor

La recomiendo
Stayed 2 nights in Sep 2024

6/10 Okay

Ana

Stayed 2 nights in Aug 2024

10/10 Excellent

LESBIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lilly

Stayed 1 night in Aug 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zona viva
Great place surrounded by malls restaurants all kind of good stuff. Close to airport
Stayed 1 night in Sep 2024

10/10 Excellent

Adan

Stayed 5 nights in Aug 2024

6/10 Okay

yuchul

Business traveller
Liked: Cleanliness, staff & service
No one has ever explained to me about the Vip service, so I don't know if it has any benefits.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kleys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly and helpful with questions regarding your stay, I was able to park my vehicle before my check-in time without any additional charges. I loved the placed, cleaned and convenient to travel back and forth to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis Alvaro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, staff is very friendly
Stayed 8 nights in Aug 2024

8/10 Good

j mauri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out... clean ,free parking and big rooms!!! i like it.
Stayed 1 night in Aug 2024

8/10 Good

Yun

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shakira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance
Big and spacious, plenty of room for the family with a kitchen and family room as well. Beds are very big and everything is very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Esli E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
This hotel was really great! Our whole family enjoyed the comfort and friendly/helpful staff.
Stayed 3 nights in Jul 2024

6/10 Okay

Bernardino

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
El hotel no tiene controle de los pagos de aguas y snacks. Efectúe pagos todas las veces que compre y al final Querina cóbrame otra vez ! Aún enseñando en mi estado de cuenta de la tarjeta los débitos con el nombre del hotel no querían aceptar porque yo no tenía el comprobante de la máquina ! Pero tampoco ellos tenían los controles firmados de que yo no habia pagado..
Stayed 6 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

susie

Stayed 1 night in Jul 2024

10/10 Excellent

Emenelio

Stayed 4 nights in Jul 2024

10/10 Excellent

Jason, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Thuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Very convenient, clean and safe
Stayed 1 night in Jul 2024