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In & Out Hotel

3.0 star property
VIP Access

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Photo gallery for In & Out Hotel

Terrace/patio
Reception
Interior detail
Staircase
Family Triple Room, 3 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
6a. Av. 15-14 colonia Aurora 1 zona 13, Guatemala City, 1013
  • La Aurora Zoo
    ‪3 min drive‬
  • U.S. Embassy in Guatemala
    ‪5 min drive‬
  • Mundo Petapa
    ‪8 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Premium Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, 3 Single Beds

Family Triple Room, 3 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room, 3 Single Beds

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

In & Out Hotel

Hotel with free breakfast, near La Aurora Zoo
A snack bar/deli, concierge services and dry cleaning are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
In & Out Hotel offers 14 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The free breakfast at In & Out Hotel gets good marks from our customers. During your stay, you'll be within walking distance of La Aurora Zoo. You'll find features such as free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the breakfast and the proximity to the airport
  • Just a 3-minute drive from La Aurora Zoo and 12 minutes from Paseo Cayala
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly In & Out Hotel. Self parking is free.

This 3-star Guatemala City hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 80 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
In & Out Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Out Hotel Guatemala City
Out Hotel
Out Guatemala City
In Out Hotel
In Out Hotel
In & Out Hotel Hotel
In & Out Hotel Guatemala City
In & Out Hotel Hotel Guatemala City

In & Out Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 365 out of 735 reviews
Rating 8 - Good. 230 out of 735 reviews
Rating 6 - Okay. 77 out of 735 reviews
Rating 4 - Poor. 31 out of 735 reviews
Rating 2 - Terrible. 32 out of 735 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Satoshi

Liked: Staff & service
Disliked: Cleanliness, amenities
Night time so hungry near by looks duty area.I can’t find anything food!
Stayed 1 night in Jan 2025

8/10 Good

Maria

Travelled with partner
Liked: Staff & service, amenities
The staff is amazing and will give you royalty treatment. They are so helpful and even have washing and drying services. The only bad thing is that there was a lot of mold in our bedroom.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value .5 miles from airport
Well maintained property, close to the airport, helpful staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Nery

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a cancelled flight so I didn’t need the hotel room anymore. The hotel refused to grant a refund despite my pleading and explaining my situation which was out of my control.
Stayed 1 night in Dec 2024

10/10 Excellent

Josseline, Waltham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, practical, included breakfast, and close (walkable) to airport
Stayed 1 night in Dec 2024

10/10 Excellent

Rommel, Miami

Stayed 1 night in Dec 2024

10/10 Excellent

Sebastiam

Stayed 1 night in Nov 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no free airport shuttle. Price of shuttle changed twice.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in Dec 2024

10/10 Excellent

Liudmila

Stayed 1 night in Nov 2024

10/10 Excellent

Daniella

Stayed 1 night in Nov 2024

4/10 Poor

Lenton, Palmdale

It was clean. Did not like the fact there was no hot water for the shower. This is very important to me. I like to shower!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

4/10 Poor

Pedro

Disliked: Staff & service
Staff at the front desk not friendly!! And so noise on the other room!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Adi

Stayed 1 night in Oct 2024

4/10 Poor

Stefanie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place! Great staff and clean rooms.
Stayed 4 nights in Oct 2024

8/10 Good

brenda, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. It was a great
Stayed 1 night in Oct 2024

6/10 Okay

heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine overall, but they wanted us to pay extra to get a breakfast as our plane departed early. That seemed unreasonable as breakfast was included with stay.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Stayed 1 night in Sep 2024

8/10 Good

Fairuz, glenolden

Stayed 1 night in Jun 2024

6/10 Okay

Lucy, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are paper thin and we were unable to sleep early as planned for our flight due to the dining room being filled with loud guests. As promised- we weren’t given a ride to the airport and had to call an Uber to make it on time for our flight. Check in, and room upgrade were great- the rest was quite unfortunate as that was the whole reason for our stay.
Stayed 1 night in Oct 2024