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Real InterContinental Guatemala, an IHG Hotel

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Real InterContinental Guatemala, an IHG Hotel

Reception
View from room
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Daily buffet breakfast (GTQ 159 per person)
2 outdoor pools, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Pet-friendly
  • Air conditioning

Explore the area

Map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala
  • Avenida La Reforma
    3 min walk
  • Plaza Fontabella Shopping Center
    4 min walk
  • Avenida Las Américas
    8 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    15 min drive

Room options

View all photos for 1 King Classic

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Classic

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 2 Double Beds, Accessible Bathtub

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Business Lounge Access (High Floor)

City view

Room, 2 Double Beds, Business Lounge Access (High Floor)

  • 39.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Accessible Bathtub

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Classic City View

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Classic

  • 39.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Premium City View High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Premium City View High Floor

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Premium High Floor

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Classic City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Classic City View

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Premium High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Premium High Floor

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Business Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Business Lounge Access (High Floor)

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, City View (High Floor)

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Similar properties

Room

Wyndham Garden Guatemala City

Hot tub
Breakfast included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1065)
The price is €124
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Wyndham Garden Guatemala City

About this property

Real InterContinental Guatemala, an IHG Hotel

Beaux Arts Guatemala City hotel in Zona 10 with 4 restaurants
This smoke-free hotel features 4 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site.
Real InterContinental Guatemala, an IHG Hotel offers 239 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Real InterContinental Guatemala, an IHG Hotel. During your stay, you're just a quick walk from Avenida La Reforma. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at The Market
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, body scrubs or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 4-minute walk from Plaza Fontabella Shopping Center and 11 minutes on foot from Oakland Mall
  • Airport pick-up and local-area shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Real InterContinental Guatemala, an IHG Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 6186 square feet (575 square metres) and includes a conference centre. A children's pool, a sauna, and a library are also featured at the luxury Real InterContinental Guatemala, an IHG Hotel. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Market – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Tanoshii – This sushi bar specialises in sushi and serves lunch, dinner and light fare. Open daily.
Picasso Stone Flame Oven – This restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Picasso Stone Flame Oven
  • Tanoshii
  • The Market

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (6,186 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (84 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GTQ 600 per stay (maximum GTQ 600 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 160.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 600 per stay (maximum GTQ600 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Real InterContinental Guatemala, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala an IHG Hotel
Real InterContinental Guatemala, an IHG Hotel Hotel
Real InterContinental Guatemala, an IHG Hotel Guatemala City

Real InterContinental Guatemala, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 972 reviews" "
Rating 8 - Good. 201 out of 972 reviews" "
Rating 6 - Okay. 49 out of 972 reviews" "
Rating 4 - Poor. 21 out of 972 reviews" "
Rating 2 - Terrible. 24 out of 972 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Analia

Stayed 1 night in Aug 2024

6/10 Okay

Misael

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ronald

Business traveller
Liked: Amenities, property conditions & facilities
Great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personal working was very friendly and service very good amazing
Stayed 1 night in Sep 2024

8/10 Good

mark

Liked: Property conditions & facilities
Nice property, friendly staff very helpful. The little bit I walked around the area felt unsafe guards at every store nearby. Great place to stay, would explore outside the hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Antonio

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is falling apart
Stayed 2 nights in Jul 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel in the bustling Zona Viva of Guatemala City. Staff was friendly and helpful. Only negative was that the pool is closed for renovation which I did not realize at the time of booking. They are offering an alternate pool down the street…
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex, San Pedro Sula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2024

8/10 Good

Javier Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
el gym
Stayed 2 nights in Jul 2024

10/10 Excellent

sanjay

Stayed 1 night in Jul 2024

10/10 Excellent

Geilanni

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriel, Weston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 2 nights in Jul 2024

8/10 Good

DAVID, Santo Domingo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA unavailable due to booking from people outside the hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Oscar A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Oliver, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations and gently/helpful staff. Location is good at Zone 10, close to Oakland Mall and dinning options.
Stayed 1 night in Jun 2024

10/10 Excellent

Stan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is by far its my favorite in Guatemala City. Talk about 5 star service . Everything about this hotel is top notch . The staff and friendly demeanor of everyone there .
Stayed 2 nights in Jun 2024

10/10 Excellent

Xavier, MIami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sher

Travelled with family and small children
Liked: Staff & service
This hotel is outdated and way overpriced. The rooms smelt bad and felt dirty. The area was convenient and the staff was helpful with setting us up with a ride from the airport. Overall I would choose a different place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Judy

Stayed 4 nights in Jun 2024

10/10 Excellent

Anthony, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and brand new facilities l, and we had a great time resting over the weekend topped off with a wonder breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, property conditions & facilities
it is central and convenient
Stayed 1 night in May 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice but extremely small and extremely expensive
Stayed 1 night in Apr 2024

4/10 Poor

Karl

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Las Habitaciones requieren urgente cambio de Alfombras los cuartos tienen un mal olor
Stayed 2 nights in May 2024

10/10 Excellent

Oliver, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities conditions were nice for this kind of hotel, location is great in Zone 10
Stayed 1 night in May 2024

10/10 Excellent

Hilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and service
Stayed 1 night in May 2024