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Casa Serena

2.5 star property

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Photo gallery for Casa Serena

Double Room | 1 bedroom, premium bedding, minibar, iron/ironing board
Terrace/patio
Family Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Family Suite | Private kitchen | Coffee/tea maker, toaster, mixer, cleaning supplies
1 bedroom, premium bedding, minibar, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
SEXTO CALLEJON 14 NE, Guayaquil
  • Mall del Sol Shopping Center
    ‪2 min walk‬
  • Plaza del Sol
    ‪10 min walk‬
  • Guayaquil Convention Center
    ‪14 min walk‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪18 min walk‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, iron/ironing board

Family Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, minibar, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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The price is €31
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About this property

Casa Serena

Guayaquil guesthouse in Simón Bolívar with a 24-hour front desk
Self parking, laundry facilities and a 24-hour front desk are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available once per stay.
Casa Serena offers 4 air-conditioned accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Guayaquil guest house provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

During your stay at Casa Serena, you're just a quick walk from Mall del Sol Shopping Center. Enjoy features like free WiFi in public areas, plus laundry facilities and self-parking (surcharge). This property offers pet-friendly amenities, such as litter trays.
  • Free WiFi
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Mall del Sol Shopping Center and 9 minutes on foot from Consorcio Nobis
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including litter trays
As a guest of Casa Serena, you'll find tour/ticket assistance, laundry facilities, and express check-in. Public spaces have free WiFi. Parking is available for a fee.

This Guayaquil guest house is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Uncovered parking on site (USD 3 per night)

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Mixer
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Litter boxes are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.00 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Bed sheets fee: USD 2 per bed, per week (or guests may bring their own)
  • Laundry fee: USD 3
  • Towels available for a fee (or guests may bring their own)
  • Water fee: USD 0.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Serena Guesthouse Guayaquil
Casa Serena Guayaquil
Casa Serena Guayaquil
Casa Serena Guesthouse
Casa Serena Guesthouse Guayaquil

Casa Serena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy again,...
I was pleased to find this place thank you, had a great experience.
Stayed 1 night in Aug 2024

8/10 Good

Victor, Lake Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is close.
Stayed 1 night in Oct 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in May 2023

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise... comfy little apartment with a full semi-private kitchen outside your door
Stayed 1 night in Apr 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t have a thing to complain about The owner of the place was so wonderful very caring Would not hesitate to come back again
Stayed 4 nights in Jan 2023

8/10 Good

Eddy

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is very sweet and hospitable. She made me feel very welcome and safe. I will absolutely use her Services again when in the area. Thank you so much

10/10 Excellent

Rafae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They lets us maje a late check in. A place minutes from the airport
Stayed 1 night in Feb 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All together Good
She speaks some English. I stayed there on my first day of the trip and my last day. On last day in the morning there were contractors working upstairs around 8am, so it was a little noisy, but she was expanding, so it is temporary. Area may not be very safe, but you have key for your room and the front door. She seems to be always inside when you push the buzzer. Otherwise you can always call her. Near a nice Mall. I will go back again.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for price. Owner speaks English and was very helpful arranging transportation. She was also very protective in helping me avoid making mistakes during nationwide COVID shutdown.
Stayed 2 nights in May 2021

8/10 Good

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms. Serena is a great host. She was very friendly and accommodating. Convenient location to the airport and close to a great coffee shop and local mall.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Very clean and very quiet exceeded expectations. I will stay again.
Stayed 1 night in Apr 2019

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and warm place, 100% cleanliness of rooms and great location (near shopping centers)
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was the sweetest lady. I felt very welcomed and safe here.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for us as we just needed a night as we had a layover in GYE. Place has really good internet like actual high speed. The room was clean, private bathroom and had a good shower. Even Everything was great. They were very f town sky and They even drove us to the airport for a small fee. Would definitely reccomend staying here.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people
Stayed 1 night in Jan 2019

8/10 Good

Roger, Quito

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Se debería permitir el pago a través de tarjeta de crédito porque es muy problemático ir al banco cuando uno está de vacaciones
Stayed 3 nights in Aug 2024